Reviews
Johny was courteous and friendly and professional;
Johny was courteous and friendly and professional; Comfortable lounge with coffee - to wait while the car is serviced.
Johny was courteous and friendly and professional;
Johny was courteous and friendly and professional; Comfortable lounge with coffee - to wait while the car is serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Santacruz, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent support from Siris Aung from start to finish!
Excellent support from Siris Aung from start to finish! Siris helped to find a Mini Cooper from another dealership and arranged to bring it to Mini Stevens Creek for us. We were on a fixed budget and price point was important. Also, a Mini with a low mileage was important and he found both for us! Thanks much!! The financing process was also great!
Excellent support from Siris Aung from start to finish!
Excellent support from Siris Aung from start to finish! Siris helped to find a Mini Cooper from another dealership and arranged to bring it to Mini Stevens Creek for us. We were on a fixed budget and price point was important. Also, a Mini with a low mileage was important and he found both for us! Thanks much!! The financing process was also great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Paula, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!
They fixed my car in a timely manner, and effortlessly
They fixed my car in a timely manner, and effortlessly arranged for towing both ways:
They fixed my car in a timely manner, and effortlessly
They fixed my car in a timely manner, and effortlessly arranged for towing both ways:
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Carmelrunner! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very Good, Fast and reliable.
Very Good, Fast and reliable. Vehicle was finished ahead of schedule. Jonny (service advisor) was great and straight to the point. Highly recommended. Nice waiting lounge!
Very Good, Fast and reliable.
Very Good, Fast and reliable. Vehicle was finished ahead of schedule. Jonny (service advisor) was great and straight to the point. Highly recommended. Nice waiting lounge!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dana, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Greg at Steven?
Greg at Steven?s Creek Mini took time to answer our questions and created a welcoming shopping environment. I got straight forward answers to my questions and ultimately found the best deal and best buying experience at Steven?s Creek Mini.
Greg at Steven?
Greg at Steven?s Creek Mini took time to answer our questions and created a welcoming shopping environment. I got straight forward answers to my questions and ultimately found the best deal and best buying experience at Steven?s Creek Mini.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Everything went smoothly, even when a problem cropped up
Everything went smoothly, even when a problem cropped up with the passanger seat. Francisco Silva was outstanding. I will tell people to go to him if they want to test drive a Mini.
Everything went smoothly, even when a problem cropped up
Everything went smoothly, even when a problem cropped up with the passanger seat. Francisco Silva was outstanding. I will tell people to go to him if they want to test drive a Mini.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Like the service and friendly staff.
Like the service and friendly staff. Keep me updated throughout the service process. Finished sooner than I expected
Like the service and friendly staff.
Like the service and friendly staff. Keep me updated throughout the service process. Finished sooner than I expected
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Greg at Steven’s Creek Mini took time to answer our
Greg at Steven’s Creek Mini took time to answer our questions and created a welcoming shopping environment. I got straight forward answers to my questions and ultimately found the best deal and best buying experience at Steven’s Creek Mini.
Greg at Steven’s Creek Mini took time to answer our
Greg at Steven’s Creek Mini took time to answer our questions and created a welcoming shopping environment. I got straight forward answers to my questions and ultimately found the best deal and best buying experience at Steven’s Creek Mini.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us, Michael! Don't hesitate to call us if you ever need anything. Be safe on the road!
Already had an appointment at 10:15 but still had to wait
Already had an appointment at 10:15 but still had to wait one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insane price, without even looking at my service history, like charge $300 for air filter which was just replaced last year. By the way the didn’t even check basic coolant or help tire rotation, but only trying to ask for over $200 for such basic check and sell you tires. Please avoid this shop
Already had an appointment at 10:15 but still had to wait
Already had an appointment at 10:15 but still had to wait one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insane price, without even looking at my service history, like charge $300 for air filter which was just replaced last year. By the way the didn’t even check basic coolant or help tire rotation, but only trying to ask for over $200 for such basic check and sell you tires. Please avoid this shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Carter, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 641-4608 to discuss what we can do to help.
I had very good experiences when I was in Mini for car
I had very good experiences when I was in Mini for car service. I feel welcomed and respected. I've got all the information and answers for my inquiries.
I had very good experiences when I was in Mini for car
I had very good experiences when I was in Mini for car service. I feel welcomed and respected. I've got all the information and answers for my inquiries.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!