Reviews
The service department did an excellent job fitting our
The service department did an excellent job fitting our car in for an unplanned fix that needed prompt attention. Pat Brock was an excellent communicator and advocate for us. Thanks team!
The service department did an excellent job fitting our
The service department did an excellent job fitting our car in for an unplanned fix that needed prompt attention. Pat Brock was an excellent communicator and advocate for us. Thanks team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review!
Bruce made my car buying process painless.
Bruce made my car buying process painless. Thank you Honda Cars of Bellevue for great service and customer experience!
Bruce made my car buying process painless.
Bruce made my car buying process painless. Thank you Honda Cars of Bellevue for great service and customer experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review!
Always excellent service and customer care at Honda of
Always excellent service and customer care at Honda of Bellevue. I have been happily using them since moving here from Indianapolis four years ago.
Always excellent service and customer care at Honda of
Always excellent service and customer care at Honda of Bellevue. I have been happily using them since moving here from Indianapolis four years ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review!
Terri and Pat were super kind and helpful.
Terri and Pat were super kind and helpful. I went in for an oil change and the service was amazingly quick! I brought a ton of stuff to work on and didn’t get to finish anything because they were so fast.
Terri and Pat were super kind and helpful.
Terri and Pat were super kind and helpful. I went in for an oil change and the service was amazingly quick! I brought a ton of stuff to work on and didn’t get to finish anything because they were so fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review!
The dealership had no pressure sales.
The dealership had no pressure sales. All staff were very friendly and helpful. It was a pleasant experience
The dealership had no pressure sales.
The dealership had no pressure sales. All staff were very friendly and helpful. It was a pleasant experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review!
This dealership by far was super easy to work with.
This dealership by far was super easy to work with. Aaron was the most knowledgeable person we would be working with help us every step of the process for getting a brand new car. I would definitely recommend working with Aaron.
This dealership by far was super easy to work with.
This dealership by far was super easy to work with. Aaron was the most knowledgeable person we would be working with help us every step of the process for getting a brand new car. I would definitely recommend working with Aaron.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! I'm glad to hear Aaron took such good care of you.
Terri handled my battery issue properly from both a
Terri handled my battery issue properly from both a customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and professional.
Terri handled my battery issue properly from both a
Terri handled my battery issue properly from both a customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julyan helped us buy a used car for our son's first
Julyan helped us buy a used car for our son's first vehicle. He was very friendly and helpful and answered all of our questions. We had a few concerns about the vehicle and he was able to get all of our questions answered and we ended up purchasing it at what we thought was a fair price. One of the easier car buying experiences we've had.
Julyan helped us buy a used car for our son's first
Julyan helped us buy a used car for our son's first vehicle. He was very friendly and helpful and answered all of our questions. We had a few concerns about the vehicle and he was able to get all of our questions answered and we ended up purchasing it at what we thought was a fair price. One of the easier car buying experiences we've had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian was very good to work with and he addressed all the
Brian was very good to work with and he addressed all the concerns and questions I had.
Brian was very good to work with and he addressed all the
Brian was very good to work with and he addressed all the concerns and questions I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review!
Mr Brock: When I made my appointment I clairified that
Mr Brock: When I made my appointment I clairified that I would be waiting. I also appreciate that you sent me multiple reminders this last week of my appointment today (most recent on is below) I arrived 15 minutes early today just to be told I would have to leave the car because they just accepted a bunch of cars yesterday. I arranged my whole day around the early appointment and waiting as originally setup - just to be told I could not wait and the cars just received yesterday moved ahead of my appointment made a week ago... no sorry..no offer for an alternate car... just the cars received yesterday are a priority Very bad customer service experience I hope the feedback may help the next customer's experience
Mr Brock: When I made my appointment I clairified that
Mr Brock: When I made my appointment I clairified that I would be waiting. I also appreciate that you sent me multiple reminders this last week of my appointment today (most recent on is below) I arrived 15 minutes early today just to be told I would have to leave the car because they just accepted a bunch of cars yesterday. I arranged my whole day around the early appointment and waiting as originally setup - just to be told I could not wait and the cars just received yesterday moved ahead of my appointment made a week ago... no sorry..no offer for an alternate car... just the cars received yesterday are a priority Very bad customer service experience I hope the feedback may help the next customer's experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am very sorry that there were longer than normal wait times this morning. We did apologize for this when you were here, several employees witnessed this. And we followed up with a phone call from our service director to apologize again. We also adjusted our appointment scheduler to not allow waiters that early in the morning so that this doesn't happen in the future.