Reviews
Friendly, helpful, and kind employees.
Friendly, helpful, and kind employees. Clean waiting area with snacks. Employees talk over the car’s problems with customers. Will come again!
Friendly, helpful, and kind employees.
Friendly, helpful, and kind employees. Clean waiting area with snacks. Employees talk over the car’s problems with customers. Will come again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian was very professional.
Brian was very professional. Helped us get the car we wanted. No pressure. Presented facts. Answered all of our questions Thank you Brian.
Brian was very professional.
Brian was very professional. Helped us get the car we wanted. No pressure. Presented facts. Answered all of our questions Thank you Brian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! I'm glad to hear Brian took such good care of you.
First experience at Honda Cars of Bellevue.
First experience at Honda Cars of Bellevue. I had shopped other Honda dealerships and had horrible experience. Everyone from the receptionist to financial service was wonderful. Any questions I had they took the time to answer. Big shout out to Aaron Richardson, my sales rep and Chyrlyn Alvarado in financial service. They both were top notch!!
First experience at Honda Cars of Bellevue.
First experience at Honda Cars of Bellevue. I had shopped other Honda dealerships and had horrible experience. Everyone from the receptionist to financial service was wonderful. Any questions I had they took the time to answer. Big shout out to Aaron Richardson, my sales rep and Chyrlyn Alvarado in financial service. They both were top notch!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! I'm glad to hear Aaron & Chyrlyn took such good care of you,
I was very happy with the Bellevue dealership.
I was very happy with the Bellevue dealership. After speaking with them, I had total confidence that my car would be properly fixed and they did not let me down. I will definitely use them again and Jennifer the one who was assisting me. She did fantastic job so I especially have confidence because of her.
I was very happy with the Bellevue dealership.
I was very happy with the Bellevue dealership. After speaking with them, I had total confidence that my car would be properly fixed and they did not let me down. I will definitely use them again and Jennifer the one who was assisting me. She did fantastic job so I especially have confidence because of her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! I'm glad to hear Jenifer took such good care of you.
Lifelong Honda owner, needed help from service dept.
Lifelong Honda owner, needed help from service dept. could not get door to unlock...without a doubt the most unhelpful, arrogant, worthless people ever. Intentionally difficult, obstinate, smarmy and they could have helped but refused. Bye bye. No more Hondas this was a bad bad experience go to ODaniel.
Lifelong Honda owner, needed help from service dept.
Lifelong Honda owner, needed help from service dept. could not get door to unlock...without a doubt the most unhelpful, arrogant, worthless people ever. Intentionally difficult, obstinate, smarmy and they could have helped but refused. Bye bye. No more Hondas this was a bad bad experience go to ODaniel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My understanding is that you wanted us to cut a key for a car that was not present and that you could not prove belonged to you. We legally cannot cut a key unless the vehicle is present and we can verify that the person owns the vehicle by matching their driver’s license and registration of the vehicle. This is to ensure someone doesn’t have a key cut to steal a vehicle. This is for our customers’ protection.
Complete and thorough explannation.
Complete and thorough explannation. Excellent service. Worth the drive from West O to Bellevue. Easy to work with.
Complete and thorough explannation.
Complete and thorough explannation. Excellent service. Worth the drive from West O to Bellevue. Easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review!
I brought my car in for an oil change and tire rotation.
I brought my car in for an oil change and tire rotation. I was in and out in an hour. Staff was courteous and friendly and knowledgeable
I brought my car in for an oil change and tire rotation.
I brought my car in for an oil change and tire rotation. I was in and out in an hour. Staff was courteous and friendly and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review!
I just cannot give David enough praise.
I just cannot give David enough praise. Honda Cars of Bellevue was the first dealership my husband and I visited and we could not have been more lucky! David was welcoming from the moment he stepped out of the door. We told him what we were wanting to look at and he immediately took us to the one on the showroom floor (which I appreciated as it was chilly out so looking over the van inside was a plus!) and showed us all of the features the Odyssey had to offer. He then had someone bring around one of the vans with the trim that I thought I had wanted so we could take it for a test drive. He sat in the back seat and allowed my husband to sit in the passenger seat which was also appreciated as that is where my husband would be sitting. When we got back to the dealership, I told him I wanted to go look at all of the ones that had available so I could see all of the trims and the colors they had in stock. My husband and I both casually mentioned going for the 'highest' trim level and while David did crack a couple of jokes about getting that one, he NEVER, EVER once pressured us to go for the most expensive van. He then said "I understand this is a personal decision. I'm going to go inside so you two can have a private discussion. Just come find me when you're ready!" He literally went back inside and didn't creepily stand at an awkward distance watching us like a hawk - he truly gave us privacy! When we started back towards the building, he came out and met us, we didn't have to go hunt him down! During the whole purchasing process, he was SO kind and helpful. Again - NEVER pushy; NEVER tried to sell us on anything. If we said no, he said 'no problem' and moved on. We were there well after closing time, but he stayed the whole time while we were with the business manager. He even walked us out to the van and showed us additional features. We NEVER felt rushed like he just wanted to get home (it was almost 8:00 PM at this point, and on a Saturday night). I said "Please tell your wife and kids we are so sorry for keeping you late!" and he just chuckled. The next day, I asked my husband "was it just me or was that the most smooth and relaxing car buying experience ever? Did you ever feel pressured into buying a vehicle?" and he agreed with me, not for a single second did we feel pressured into buying a new vehicle. David was anything but your pushy, stereotypical salesman. We couldn't have dreamt of a more wonderful experience! If you're in the market for a new Honda, David is your guy!
I just cannot give David enough praise.
I just cannot give David enough praise. Honda Cars of Bellevue was the first dealership my husband and I visited and we could not have been more lucky! David was welcoming from the moment he stepped out of the door. We told him what we were wanting to look at and he immediately took us to the one on the showroom floor (which I appreciated as it was chilly out so looking over the van inside was a plus!) and showed us all of the features the Odyssey had to offer. He then had someone bring around one of the vans with the trim that I thought I had wanted so we could take it for a test drive. He sat in the back seat and allowed my husband to sit in the passenger seat which was also appreciated as that is where my husband would be sitting. When we got back to the dealership, I told him I wanted to go look at all of the ones that had available so I could see all of the trims and the colors they had in stock. My husband and I both casually mentioned going for the 'highest' trim level and while David did crack a couple of jokes about getting that one, he NEVER, EVER once pressured us to go for the most expensive van. He then said "I understand this is a personal decision. I'm going to go inside so you two can have a private discussion. Just come find me when you're ready!" He literally went back inside and didn't creepily stand at an awkward distance watching us like a hawk - he truly gave us privacy! When we started back towards the building, he came out and met us, we didn't have to go hunt him down! During the whole purchasing process, he was SO kind and helpful. Again - NEVER pushy; NEVER tried to sell us on anything. If we said no, he said 'no problem' and moved on. We were there well after closing time, but he stayed the whole time while we were with the business manager. He even walked us out to the van and showed us additional features. We NEVER felt rushed like he just wanted to get home (it was almost 8:00 PM at this point, and on a Saturday night). I said "Please tell your wife and kids we are so sorry for keeping you late!" and he just chuckled. The next day, I asked my husband "was it just me or was that the most smooth and relaxing car buying experience ever? Did you ever feel pressured into buying a vehicle?" and he agreed with me, not for a single second did we feel pressured into buying a new vehicle. David was anything but your pushy, stereotypical salesman. We couldn't have dreamt of a more wonderful experience! If you're in the market for a new Honda, David is your guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! I'm glad to hear David took such good care of you.
Absolutely beautiful, knowledgeable and caring as tho I
Absolutely beautiful, knowledgeable and caring as tho I was the most important person in the world. Highly recommend 🥰
Absolutely beautiful, knowledgeable and caring as tho I
Absolutely beautiful, knowledgeable and caring as tho I was the most important person in the world. Highly recommend 🥰
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review!
Service is great.
Service is great. People are helpful and friendly. The respond to questions when I need help.
Service is great.
Service is great. People are helpful and friendly. The respond to questions when I need help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review!
