Reviews

5.0 out of 5 5.0
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 19, 2018

    Berge is amazing. I purchased an older Lexus. We all expected it to be flawless, however, I later discovered it had a serious engine issue. They repaired... it at their own expense. Thank you for taking care of me!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 25, 2017

    Steph and her family are wonderful to work with. they are not pushy and value the relationship over the sale. I will only purchase my cars from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • May 6, 2014

    This would car #5 we bought through Berge Auto. No matter the request it is taken care of. They have taken such great care of us through the years, we... wouldn't go anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 16, 2016

    I would not recommend Berge Auto to anyone. Although they can be friendly, they definitely can improve in various areas. To name a few, one of the sons... has anger problems. He is rude, disrespectful, and will even yell at customers. How about you learn basic customer service skills before doing business. Also, good luck having them call you back when you are in need of something. More often than not, they'll return your call only after a reasonable amount of time has passed. YOU are the one that will have to follow up with them, not the other way around. If you do end up buying a car there, make sure you take it to a mechanic and get it checked and be sure to look carefully at the electronics. If something doesn't work, have THEM fix it. If you bring it up after the fact, they'll offer to pay for some of the repair, but not all. STAY AWAY!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2015

    Having a growing, family used-car business for 23 years says a lot. A large percentage of the buyers, like me, are return customers. I have referred over... a dozen buyers, including family members, to Berge and they all share my enthusiasm for this company. They hand-pick most of their cars from new car dealers in the Phoenix, Az. area and focus on a few quality auto makers and cars with clean histories, excellent care and low mileage. The selling process is comfortable, open and relaxed. Their customer focus is evident through the whole process. They do their detailing of each car on the premises and also provide most needed service in their own service department. The Berge company staff/owners always exceed expectations and are honest, caring members of the community. I wouldn't consider buying from any other dealer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2014

    I was amazed at my experience here. It was hands-down the best car-buying experience I've ever had. Very friendly atmosphere. It's a family owned business.... There's absolutely no pressure. Very fair prices. I drove 4 hours from my home to come here, and I'll do it again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2014

    This would car #5 we bought through Berge Auto. No matter the request it is taken care of. They have taken such great care of us through the years, we... wouldn't go anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2014

    I have purchased 3 cars from Berge Auto. They have all been clean reliable cars and will continue to buy from them in the future. They are also real good... at taking care of any problems that you may encounter with your vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 7, 2014

    Needing a car quickly, my wife and I went to several pre-owned dealers to see what the market was like. When we gave these places our requirements they... more or less laughed at us. -Less than 100,000 miles -Toyota -around $7,000 We had already tried Berge, and they apologized that they didn't have anything in that range that we were looking for. The other places kept pushing for us to spend more and more, and up our limit. "You're approved for up to $15,000! That means you could look at any of THESE cars. We went back to Berge looking at their selection. When we asked about a car that was a little out of our previously stated price range they made sure to say, "You wanted less than 8,000 and we didn't want to push you into more than you said you were comfortable." THEY LISTEN to us! It's a family business that has been around a long time. I know why! My sister has bought a car from them, and this is the second car we've purchased from them. They are outstanding, and I wouldn't recommend any one else!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 17, 2013

    Ive purchased 6 vehicles from Berge Auto over the past 15 years, most recently a Nissan XTerra. All had no problems whatsoever, no rust, excellent interior/exterior... condition, great mileage and very dependable. Their customer service is top notch. Ask for Stephanie!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Berge Auto

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