Berge Auto

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 13, 2019

    One of the nicest sales people I have met. Very helpful in my search for a used car. They didn't have what I am looking for but will watch out for me.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 11, 2019

    I went to Berge on a recommendation and was surprised and delighted to find the experience as wonderful as advertised. They are professional and warm,... and helped me find the perfect used car I had been looking for. I have already referred many of my own friends and family to START their car search at Berge. It is worth every minute of your time. Also, they don't always get all of their new inventory online, so I would recommend stopping by in person because a lot of their cars sell before they've been on the lot for even a week.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 6, 2014

    This would car #5 we bought through Berge Auto. No matter the request it is taken care of. They have taken such great care of us through the years, we... wouldn't go anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2019

    Alex has always been so helpful with my car. He and Berge make things right. All cars have issues and will ne attention its comforting to know that when... I made a purchase that I also have a service department that will assist in the maintenence of my vehicle. This is so helpful as it gives me security in making a purchase. I will return for my next car and have recommended Berge to friends and associates many times.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 19, 2018

    Berge is amazing. I purchased an older Lexus. We all expected it to be flawless, however, I later discovered it had a serious engine issue. They repaired... it at their own expense. Thank you for taking care of me!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 25, 2017

    Steph and her family are wonderful to work with. they are not pushy and value the relationship over the sale. I will only purchase my cars from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 16, 2016

    I would not recommend Berge Auto to anyone. Although they can be friendly, they definitely can improve in various areas. To name a few, one of the sons... has anger problems. He is rude, disrespectful, and will even yell at customers. How about you learn basic customer service skills before doing business. Also, good luck having them call you back when you are in need of something. More often than not, they'll return your call only after a reasonable amount of time has passed. YOU are the one that will have to follow up with them, not the other way around. If you do end up buying a car there, make sure you take it to a mechanic and get it checked and be sure to look carefully at the electronics. If something doesn't work, have THEM fix it. If you bring it up after the fact, they'll offer to pay for some of the repair, but not all. STAY AWAY!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2015

    Having a growing, family used-car business for 23 years says a lot. A large percentage of the buyers, like me, are return customers. I have referred over... a dozen buyers, including family members, to Berge and they all share my enthusiasm for this company. They hand-pick most of their cars from new car dealers in the Phoenix, Az. area and focus on a few quality auto makers and cars with clean histories, excellent care and low mileage. The selling process is comfortable, open and relaxed. Their customer focus is evident through the whole process. They do their detailing of each car on the premises and also provide most needed service in their own service department. The Berge company staff/owners always exceed expectations and are honest, caring members of the community. I wouldn't consider buying from any other dealer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 19, 2014

    You can't find a better car experience anywhere. From my first car-buying experience with Berge, based on a family member's recommendation, I found myself... drawn into a long-term relationship, based on honesty, outstanding support, mutual trust and genuine friendship. Our family has made Berge Auto our car dealer and auto care facility of choice, as well as our best source of expert advice in all areas of automobile ownership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 6, 2014

    I was amazed at my experience here. It was hands-down the best car-buying experience I've ever had. Very friendly atmosphere. It's a family owned business.... There's absolutely no pressure. Very fair prices. I drove 4 hours from my home to come here, and I'll do it again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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