Platinum Auto Exchange

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4.4
(177 reviews)
Visit Platinum Auto Exchange
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(847) 725-0804 (847) 725-0804

Inventory

See all 48 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2011.
Welcome to Platinum Auto Exchange. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle a picture gallery as well as convenient ways to contact us for more information about that vehicle. We are located at 1886 South Elmhurst Road and are available by phone at 847-228-1214 . You can also get driving directions and hours of service from our user friendly website.

Reviews

4.4
(177 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Amazing Experience

I had a great experience with Platinum auto exchange . I bought a used Mustang a while ago and it was just as described. it is running great and have been for the last year The sale went very smoothly and they handled the registration and title transfer for me. Easily The best experience I've had buying a car. I highly recommend buying a car here.

5.0

Amazing Experience

I had a great experience with Platinum auto exchange . I bought a used Mustang a while ago and it was just as described. it is running great and have been for the last year The sale went very smoothly and they handled the registration and title transfer for me. Easily The best experience I've had buying a car. I highly recommend buying a car here.

5.0

Great dealership

Great dealership. I bought my Honda Civic from here and it was a great experience. All the sales team were really nice and took their time with us. And now I always bring my family and friend to buy cars from Platinum.The advisor Victor his always nice and there's a good room to wait and it's always fast. Like

5.0

Great dealership.

Great dealership. I bought my Honda Civic from here and it was a great experience. All the sales team were really nice and took their time with us. And now I always bring my family and friend to buy cars from Platinum.The advisor Victor his always nice and there's a good room to wait and it's always fast. Like

5.0

Low prices at Platinum auto

They went out of their way to make sure my wants and needs were met. They said they wanted me to have a great experience. I can't express how this was the best car shopping experience I have had to this date.

5.0

They went out of their way to make sure my wants and

They went out of their way to make sure my wants and needs were met. They said they wanted me to have a great experience. I can't express how this was the best car shopping experience I have had to this date.

1.0

Are you kidding me?

I called to inquire about a vehicle they had listed on line, and there was a pending deal they took a deposit on a day prior. I was told by the person answering that if I wanted to check back later in the day I could call back. I asked the person if they'd call me back if their deal fell through,and was told again to call them back. What sales organization doesn't take down a number and setup a callback of person looking to potentially give them money? At the very least if the car sold you could inquire if there was something else that I would be interested in buying. The kicker here is when I actually asked him those questions, he asked why I had an attitude. When you're in sales you make it as easy as possible to allow a prospect customer to spend their money with you... That's sales 101. Instead this guy got offend and told me they weren't interested in doing business with me. They seem to have good ratings and maybe this was an off day, but red flags abound here on this first communication with them. I mean regardless of how he perceived my attitude, how hard is it to at least pretend to take down my phone number? That's just lazy.

5.0

Great customer service.

Had a terrific experience. Dealt with Mark who made us a great deal and did it without wasting any time. They were very professional and I would gladly buy another car there.

5.0

Great customer service at Platinum Auto Exchange highly...

Great customer service at Platinum Auto Exchange highly recommend.Mark was helpful and very clear!Thank you.

5.0

Real prices Real deal at this place.

The real deal in Platinum Auto Exchange. I finally found a friendly and informative dealership. Upon getting to the dealership I was sure that I was going to get bombarded by a team of sharks. However, I was immediately given my space to look around at all of the cars. When I was ready to make a decision my sales person Victor.

Read all 177 reviews