Platinum Auto Exchange Hours
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I called ahead and came in 90 minutes before closing to see a pre-owned prius I found online. I was promptly greeted and within minutes I was on a test... drive.Max was great with explaining the features of the car. Buying process was smooth, no pressure. I got a great rate and walked out with the keys to my Prius!
Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. They are... willing to work with you and dont scam you or oversell stuff unlike other places. They care more about what you want and how you feel instead of how much they want to sell. If I could give them a larger star rating than five I would. Thank you Max for being one of the amazing people to help us.
Great dealership if your looking to buy a car quick and easy. These guys don't play games. Non negotiable but fair prices. Would recommend. Left with a... 2014 Civic.
Roshan, Thank you so much for the kind review. We are glad we could help you with your purchase!
My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable... the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.
These people made me feel so uncomfortable with even test driving their vehicle. I drove 4.5 hours after being told nothing was wrong with the 2010 Camaro.... I get there and as soon as I mentioned taking it to a mechanic, Mike and other worker started hounding me. They claimed they didn’t talk to anybody about taking a vehicle to a mechanic and nothing was even wrong with the Camaro. Who would buy a used vehicle without checking it out? They claimed all mechanics would be closed. I called the first place on google and got an appointment immediately. The mechanic informed me the front and rear crank seals were leaking, the tires were shot, paint job done on fender, missing chrome trim, and front cover replaced! $2000 or more in issues for a car with ‘no issues’. When I returned to the dealer, he wouldn’t look up from his computer or acknowledge my presence when I spoke about the car literally leaking oil after I just spent my day driving 4.5 hours there. ‘Price is firm’ is the only response I received. Trust the 1 star reviews!
Bought the perfect Mini Cooper for my daughter with the help of mark! These guys got the best deals around and the car was mint! Can't thank Platinum Auto... enough!
- First time car buyer here! Thank you to Mike for making this as painless as possible. Most dealers have tried swindling me out of my money, but Mike... worked hard with his team to make sure I was getting the best bang for my buck. He was very personable and trustworthy, and I couldn’t be more pleased with this experience!
I had been through a rough month - bought a used car, two weeks later it was totaled after a drunk driver hit me - and so was looking to come out whole... with another used car when I came to Platinum. Everyone I worked with was super friendly and helpful and sympathetic to my specific needs and issues. They helped me find an amazing car (honestly better than the other car that was totaled) and come out of my ordeal in a better place than I started. I would recommend them to anyone.
Mark was awesome. He was knowledgeable, efficient and I love my new car!
We have dealt with various dealership's over the years and this has been the best experience at Platinumautoexchangeinc.com. When we are ready to purchase... another vehicle it will definitely be from here.