Platinum Auto Exchange

Rectangle 48
Sales 9:00 AM - 6:30 PM

Platinum Auto Exchange Hours

Sales

Monday

9:00 AM - 6:30 PM

Tuesday

9:00 AM - 6:30 PM

Wednesday

9:00 AM - 6:30 PM

Thursday

9:00 AM - 6:30 PM

Friday

9:00 AM - 6:30 PM

Saturday

9:00 AM - 6:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2011

Reviews

4.2 out of 5 4.2
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 22, 2018

    What a taste of time. Horrible customer service. I told him I had a loan and he said he wouldn't take it then proceeded to keep asking me how I'd... pay before I even test drove it. Had a proper way and he said it'd be $1,000 something to do a loan through their company(which I'm definitely not going to do). Employees suck and so does the business don't buy here. There are like 5 places within 20 minutes to go to where you can actually get someone that isn't a beginner salesman. Very unprofessional

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    April 6, 2018

    I liked a few vehicles prices and willing to travel from VA to purchase but was disappointed when asked if i can take the car to a dealer for a inspection... and was told no.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 19, 2018

    Great dealership if your looking to buy a car quick and easy. These guys don't play games. Non negotiable but fair prices. Would recommend. Left with a... 2014 Civic.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2018

    So I found a subaru that this dealership had on the market and from the initial contact through email to the visit I was taken seriously. Which you dont... see much of that in other dealers. I came to test drive the vehicle and they were really nice to me, answered all my questions and even threw in a free warranty ;) no pressure buying here. no stress. no attitude.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    They exceeded my expectations, provided excellent customer service. They got me a lower rate than my bank offered. Could not be happier with my purchase

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 1, 2018

    Very patient and nice sales guys. I love my infiti that i got from here. great condition of the car and the customer service was awesome

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    Calm and relaxed atmosphere, Honest people who have your best interest!!!! I will refer my family and friends to the, or anyone looking for a good vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 26, 2018

    They would not let me have the car inspected by an authorized dealer. Reason: they had customers damaged cars. I guess they were not insured

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2018

    quick paperwork and very nice selection of cars. I was in and out in about 35 minutes from looking at the cars availalble to picking one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2018

    great service and very fast at responding to me from my initial contact. thank you for being so responsible and attentive. Im happy with my purchase

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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