Platinum Auto Exchange

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:30 PM

Platinum Auto Exchange Hours

Sales

Monday

9:00 AM - 6:30 PM

Tuesday

9:00 AM - 6:30 PM

Wednesday

9:00 AM - 6:30 PM

Thursday

9:00 AM - 6:30 PM

Friday

9:00 AM - 6:30 PM

Saturday

9:00 AM - 6:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2011

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
129 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 29, 2021

    I called ahead and came in 90 minutes before closing to see a pre-owned prius I found online. I was promptly greeted and within minutes I was on a test... drive.Max was great with explaining the features of the car. Buying process was smooth, no pressure. I got a great rate and walked out with the keys to my Prius!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2020

    Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. They are... willing to work with you and dont scam you or oversell stuff unlike other places. They care more about what you want and how you feel instead of how much they want to sell. If I could give them a larger star rating than five I would. Thank you Max for being one of the amazing people to help us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • February 19, 2018

    Great dealership if your looking to buy a car quick and easy. These guys don't play games. Non negotiable but fair prices. Would recommend. Left with a... 2014 Civic.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    Roshan, Thank you so much for the kind review. We are glad we could help you with your purchase!

  • 5.0 out of 5
    November 4, 2020

    My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable... the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 11, 2020

    These people made me feel so uncomfortable with even test driving their vehicle. I drove 4.5 hours after being told nothing was wrong with the 2010 Camaro.... I get there and as soon as I mentioned taking it to a mechanic, Mike and other worker started hounding me. They claimed they didn’t talk to anybody about taking a vehicle to a mechanic and nothing was even wrong with the Camaro. Who would buy a used vehicle without checking it out? They claimed all mechanics would be closed. I called the first place on google and got an appointment immediately. The mechanic informed me the front and rear crank seals were leaking, the tires were shot, paint job done on fender, missing chrome trim, and front cover replaced! $2000 or more in issues for a car with ‘no issues’. When I returned to the dealer, he wouldn’t look up from his computer or acknowledge my presence when I spoke about the car literally leaking oil after I just spent my day driving 4.5 hours there. ‘Price is firm’ is the only response I received. Trust the 1 star reviews!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2020

    Bought the perfect Mini Cooper for my daughter with the help of mark! These guys got the best deals around and the car was mint! Can't thank Platinum Auto... enough!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2020

    - First time car buyer here! Thank you to Mike for making this as painless as possible. Most dealers have tried swindling me out of my money, but Mike... worked hard with his team to make sure I was getting the best bang for my buck. He was very personable and trustworthy, and I couldn’t be more pleased with this experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2020

    I had been through a rough month - bought a used car, two weeks later it was totaled after a drunk driver hit me - and so was looking to come out whole... with another used car when I came to Platinum. Everyone I worked with was super friendly and helpful and sympathetic to my specific needs and issues. They helped me find an amazing car (honestly better than the other car that was totaled) and come out of my ordeal in a better place than I started. I would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    Mark was awesome. He was knowledgeable, efficient and I love my new car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2020

    We have dealt with various dealership's over the years and this has been the best experience at Platinumautoexchangeinc.com. When we are ready to purchase... another vehicle it will definitely be from here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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