Peltier Chevrolet Inc.

Arrived at the dealership at 1:05 and was immediately greeted by Jason who took us out to see the vehicles we were interested in. Ended up picking something very different than what we liked online as seeing them in person is a different story. Proceeded to get all the needed information and everything from start to finish took less than 2 hours! Drove away with a brand new vehicle that was detailed, tagged, fully explained and linked up with Onstar and all features. The process was so simple and stress free which has left a lasting impression on me. The FI manager Dave provided the best and most comfortable FI experience I have ever had which says a lot as my last eight vehicles were bought at dealerships I worked for. So I was purchasing with friendly coworkers! Met the Service department and was given a complete run down, walk through and explanation of every feature, warranty and services provided with my purchase. I have been in the business for over 0 years and this is how it should be done. My payment were also dropped by $65 due to Dave Ecks diligence of finding the best rate possible for me. What more could I possibly ask for. Fantastic experience and they just gained a loyal customer.

My car was there for almost 2 weeks, didn’t receive a phone call with an update or anything. I had to call to see what was going on. Instead of calling me and asking me more questions on my concern they just tell me it’s ready for pick up we can’t duplicate your issues! When I dropped the vehicle off with the advisor Joe he wouldn’t hardly knowledge me I kept asking him questions and he would continue to ignore me. When I called the first time with a update a few days later Joe asked me if it was okay that I let a technician drive my vehicle home to try to get it to duplicate and i said yes that’s fine. So I gave it a day or Two and called back again and asked did yall get it to duplicate and the service manager said no and that joe drove it home himself. Mind you joe is a service advisor not a technician when i was told a technician would drive it home. The experience with this dealership was absolutely terrible!! I was a service advisor for Chevy for 7 years and I would’ve never treated my customers like this!! When I received my car back today on 8/6/2025 on my birthday my car smells like weed and mind you I do not smoke and never have!!! I am beyond pissed at this point!!

Bought a New Trax, It was a Great Experience and would Recommend to anytone needin a new vehicle!!

This was the most stress free and painless car buying experience ever. Nick Buck and his finance got got me in exactly what I was looking for.

Bought a used van at this dealership. Also purchased the extended warranty. Took the Honda Van in for faulty passenger door. Instead of paying the $100 to fix here, was told they would NOT do the work, so I had to take it to a Honda dealership and pay $250 for the work according to my warranty. I have to drive 75 minutes to bring it to this location. Definitely won't be getting any more work done on my vehicle here, even if I have to pay more to take it somewhere else. TOTALLY misled about the the warranty and that they would continue to take care of my vehicle needs.

Outstanding in every way.. I drove 350 miles to buy my Stingray from them.. Could not have been a better experience.. Truly honest people, no xx.. I will buy my nxt truck from them.

I brought my car in for a diagnosis at 9am and was told it would take 5 hours. I told John that I would be returning to work so it would be best to text my phone if he could because I do not get service in the building he said okay and I then took the shuttle to work. I got off at 5 and called them to ask if my car was ready because it had been more than the 5 hours they had told me it would take I was then told they needed to keep the car overnight because they hadn’t gotten to it yet which I was fine with me I asked if I could get a ride from the shuttle to my other vehicle they asked if it was in Tyler and I told them yes it was about 2 miles from my job they gave me the shuttle number and told me to tell the driver where to pick me up from. The shuttle driver came to pick me up. He already had another person in the vehicle that he needed to drop off at the dealership first and he told me he would take me to my vehicle after that. When we arrived at the dealership, I was told to wait in the shuttle as he dropped off the other customer and he would then take me to pick up my other car. After that another service worker came to the vehicle and told me I needed to get out because the shuttle driver would not be able to take me to my car when I asked her why she said “I don’t know you need to talk to John” I told her that John already told me they need to keep my car overnight and he told me that the shuttle driver would take me to my other vehicle. She just kept repeating the driver was not taking me anywhere and I needed to talk to John to find a way home. When I talk to John, he blamed me for not listening to my voicemail or picking up my phone when he called. I tried explaining to him once again that I didn’t get service at my job but he seemed to just get even more irritated and told me to “just wait right here” and stomped off. After a few minutes he returned, driving my car to which he told me very riddled rudely that I am “lucky that the foreman hadn’t started taking my car apart.” he gave me back my car and told me to bring it back the next day and just walked away from me. I did not bring my car back and I will be looking for a new place to get my car serviced. I brought it here because I bought the car from here and thought I would be treated with respect Instead. I was talked down to as if I wasn’t a paying customer

Peltier Chevrolet is always helpful, available, communicates all that’s going on or needed. Their staff is friendly and professional.

I like coming here but some of the services they say I needed I have already had done. I’ve had some bad experiences but one person takes care of me every time and her name starts with a M.

I was very satisfied with my service. The employees were very nice and knowledgeable. Service took shorter time thank stated.