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Reviews

4.9
Average based on 120 reviews.
  • Professional, Accomodating, i el habla espanol

    While I was in for service I happened to wander out onto the lot and was approached by sales consultant Jason Fernandez. He invited me to come ins...


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    While I was in for service I happened to wander out onto the lot and was approached by sales consultant Jason Fernandez. He invited me to come inside out of the sun where we could see if Maguire could meet my needs and save me some time and money. In a short time he had explained to me "the Maguire Way" of selling cars which included, among other points, up-front lowest pricing, price guarantee "5Gs and the keys", and non commissioned sales consultants. I was quickly placed at ease and the "car salesman defense walls" began to come down. We decided that a Chevy Cruze would in fact meet my needs. I thanked him for his time and advised that I would return later that afternoon when my husband came home from work. Before we returned, I did attempt to see if I could find a better price online but to no avail. Maguire does in fact have the upfront lowest price. The fact that I (we) didn't have to haggle over a price made the sales process much more relaxed and less stressful. Delivery the next day was going to prove difficult because my mother was in the hospital and scheduling was going to be a task. Jason said "Why don't you go do dinner and come back. We'll have the car ready and the paperwork all set and you can take the car this evening." "You can do that?" "Of course we can!" True to his word, when we came back from dinner all was ready. The paperwork was signed not in a small stuffy office with some finance manager, but at a table in the showroom with Jason himself. I am impressed by Jason's knowledge and efficiency with which he handled this transaction. He turned this car buying experience from a stress-filled "must do" into an enjoyable experience. In addition, I later learned that Jason had called someone from the service department in on his day off to perform the NY inspection so the car could be delivered that night. I think the willingness of that service tech to come in as a favor to the sales department demonstrates the overall commitment of the Maguire Family of Dealerships to customer service and satisfaction. I would recommend Maguire to anyone looking to buy a car. AND I would highly recommend sales consultant Jason C Fernandez; he knows his stuff and he is a pleasure to work with. Ask for him by name! (i el habla espanol)(and he speaks Spanish)

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Very friendly, professional and efficient!

    This was my first car buying experience, so I naturally had a lot of questions. However, Mike Correll did a great job at answering them in a clear...

    Dealer Response

    Alex, We are so happy that you have had a great experience with Maguire.


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    This was my first car buying experience, so I naturally had a lot of questions. However, Mike Correll did a great job at answering them in a clear, patient and concise way. I had talked to him on the phone a few days before about test driving some cars, some of which were not in Ithaca. He was quick to locate them and have them brought back to Ithaca for me to see and drive them. Mike explained the meaning of all the forms I signed and had the car ready to go, without ever rushing the process. My situation being out of the ordinary, he was very accommodating and understanding of my needs. He even picked me up on the day of purchase because I had no way of getting to the dealership! I would definitely recommend this dealership to a friend, I would even tell them to talk to Mike!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alex, We are so happy that you have had a great experience with Maguire.


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  • Great purchase and Service!

    Juston Smith was an excellent salesmen. I had no intention of buying a car and was opposed to leasing. After he explained the benifits of each I s...

    Dealer Response

    Cusefan2219, We are so happy that you have had a great experience with Maguire.


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    Juston Smith was an excellent salesmen. I had no intention of buying a car and was opposed to leasing. After he explained the benifits of each I scoped out an Equinox my wife saw on the lot. We took it for a test drive and we were sold on this vehicle. After discussing my driving habits I decided that a lease was probably the way to go. Couldn't be more happy. From oil changes to a minor fix on the air conditioner service has been great and they even wiped down the inside of my dusty car nice people, good service.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Cusefan2219, We are so happy that you have had a great experience with Maguire.


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