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Don Moore on 54

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

About our dealership

This seller has been on Cars.com since October 2016.
Since 1919 the Don Moore Automotive team has set and upheld the highest standard in customer service and satisfaction throughout the tri-state area. With five dealerships and 13 franchises (Chevrolet GMC Buick Cadillac Honda Nissan Toyota Ford Chrysler Dodge Jeep Ram and Hyundai) the Moore Automotive group is a four generation family business that has continued its growth for over 97 years.
Get Moore from Don Moore on 54!

Service center

Phone number

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought 2 vehicles here in the last two minths

Bought our 2008 Buick encore here and our 2016 Chevy Colorado here Don Moore is a great place to buy a car. Yea

Bought 2 vehicles here in the last two minths

Bought our 2008 Buick encore here and our 2016 Chevy Colorado here Don Moore is a great place to buy a car. Yea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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2017 Hyundai Sonata Se

I’m not at all satisfied with my experience, buying my car through Don Moore. My car had and gas a factory warranty, I also purchased a platinum warranty. I also have a life time warranty on my engine through the recent theta engine law suit. Back I. April I made them aware of my car using 2 quarts of oil in a thousand miles, they did 4 oil consumption test, during those test, my car used more than 2 quarts in a thousand miles on one of the test. Said they would turn it in to Hyundai and get back with me, it was 4 months or longer before they got back with me, I’m still paying on my car, I owe a little over $4000 . Still nothing. Engine light comes on every now in then, flickers and goes off. Because it was not on when I took it in to be looked at, they claim they couldn’t do further test. Per Hyundai. I payed 2500 for extended warranty, and still can’t get my car right. I can’t take Vacation, in fear if car blowing up. My Hyundai is a 2017, only had 41000 miles when I bought it , and was using 2 quarts of oil every thousand miles before I reached 70,000 I don’t recommend Don Moore, especially buying a extended warranty that you can’t use

2017 Hyundai Sonata Se

I’m not at all satisfied with my experience, buying my car through Don Moore. My car had and gas a factory warranty, I also purchased a platinum warranty. I also have a life time warranty on my engine through the recent theta engine law suit. Back I. April I made them aware of my car using 2 quarts of oil in a thousand miles, they did 4 oil consumption test, during those test, my car used more than 2 quarts in a thousand miles on one of the test. Said they would turn it in to Hyundai and get back with me, it was 4 months or longer before they got back with me, I’m still paying on my car, I owe a little over $4000 . Still nothing. Engine light comes on every now in then, flickers and goes off. Because it was not on when I took it in to be looked at, they claim they couldn’t do further test. Per Hyundai. I payed 2500 for extended warranty, and still can’t get my car right. I can’t take Vacation, in fear if car blowing up. My Hyundai is a 2017, only had 41000 miles when I bought it , and was using 2 quarts of oil every thousand miles before I reached 70,000 I don’t recommend Don Moore, especially buying a extended warranty that you can’t use

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevy Sonic service

Outstanding service, the service department was exceptional!! They went beyond my expectations and resolved my cars issues, they took the time to explain the process and handled everything professionally. Thanks service department!!

Chevy Sonic service

Outstanding service, the service department was exceptional!! They went beyond my expectations and resolved my cars issues, they took the time to explain the process and handled everything professionally. Thanks service department!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Don Moore Chevrolet Buick GMC and we hope to see you again.

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Top notch service!

Excellent like always!!! Thank you Zack Duvall for the great experience again!

Top notch service!

Excellent like always!!! Thank you Zack Duvall for the great experience again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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good people to work with

looking for a new truck they had the best price they would work with you about any questions I had

good people to work with

looking for a new truck they had the best price they would work with you about any questions I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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USED CAR SHOPPING

sent a friend in that was looking for his wife a used car, they bought a great SUV with very low mileage lots of options, she is very happy with her purchase, and also commented that the young man that helped them Cody STEWART was a great help to them. they will buy from Don Moore on 54 when they need their next vehicle

USED CAR SHOPPING

sent a friend in that was looking for his wife a used car, they bought a great SUV with very low mileage lots of options, she is very happy with her purchase, and also commented that the young man that helped them Cody STEWART was a great help to them. they will buy from Don Moore on 54 when they need their next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your recommendation and for sharing your friend's experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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Never shop here

Bought a used car that supposedly had been inspected, but had blatant and easy to read check light on. Before even leaving the parking lot, took it into their service center that day. After their review, the car needs replacement parts that will be in next week. So after sitting over two and a half extra hours waiting for my vehicle that I just purchased, I now get to take a day off of work to drive in and get something fixed that should have never been sold with the issue so clearly there. Also, found live ammunition in the car, so absolutely no cleaning either. Unbelievable lying and worst experience of my life.

Never shop here

Bought a used car that supposedly had been inspected, but had blatant and easy to read check light on. Before even leaving the parking lot, took it into their service center that day. After their review, the car needs replacement parts that will be in next week. So after sitting over two and a half extra hours waiting for my vehicle that I just purchased, I now get to take a day off of work to drive in and get something fixed that should have never been sold with the issue so clearly there. Also, found live ammunition in the car, so absolutely no cleaning either. Unbelievable lying and worst experience of my life.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 215-1953. We look forward to hearing from you.

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routine service

provided service as requested and gave me information for planning future service

routine service

provided service as requested and gave me information for planning future service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business.

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Repair

I had a very good experience with this dealership. It took several days for my car repairs to be complete, but I was kept informed of the status and given a nice rental vehicle to drive. Excellent service.

Repair

I had a very good experience with this dealership. It took several days for my car repairs to be complete, but I was kept informed of the status and given a nice rental vehicle to drive. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Check their work

I took my wife's car in for a passenger side mirror repair. I did a visual inspection, and found it was not installed properly. The tech was summoned to look at his work. After looking at it, I had to show him the obvious problem. The part replaced was hanging down about a quarter of an inch. He didn't see it. So I wonder if Dom Moore hires anyone off the street with a tool box? I certainly expected far more from a dealership, especially for a $212+ repair.

Check their work

I took my wife's car in for a passenger side mirror repair. I did a visual inspection, and found it was not installed properly. The tech was summoned to look at his work. After looking at it, I had to show him the obvious problem. The part replaced was hanging down about a quarter of an inch. He didn't see it. So I wonder if Dom Moore hires anyone off the street with a tool box? I certainly expected far more from a dealership, especially for a $212+ repair.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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