Reviews
Write a reviewBought 2 vehicles here in the last two minths
Bought our 2008 Buick encore here and our 2016 Chevy Colorado here Don Moore is a great place to buy a car. Yea
Bought 2 vehicles here in the last two minths
Bought our 2008 Buick encore here and our 2016 Chevy Colorado here Don Moore is a great place to buy a car. Yea
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
2017 Hyundai Sonata Se
I’m not at all satisfied with my experience, buying my car through Don Moore. My car had and gas a factory warranty, I also purchased a platinum warranty. I also have a life time warranty on my engine through the recent theta engine law suit. Back I. April I made them aware of my car using 2 quarts of oil in a thousand miles, they did 4 oil consumption test, during those test, my car used more than 2 quarts in a thousand miles on one of the test. Said they would turn it in to Hyundai and get back with me, it was 4 months or longer before they got back with me, I’m still paying on my car, I owe a little over $4000 . Still nothing. Engine light comes on every now in then, flickers and goes off. Because it was not on when I took it in to be looked at, they claim they couldn’t do further test. Per Hyundai. I payed 2500 for extended warranty, and still can’t get my car right. I can’t take Vacation, in fear if car blowing up. My Hyundai is a 2017, only had 41000 miles when I bought it , and was using 2 quarts of oil every thousand miles before I reached 70,000 I don’t recommend Don Moore, especially buying a extended warranty that you can’t use
2017 Hyundai Sonata Se
I’m not at all satisfied with my experience, buying my car through Don Moore. My car had and gas a factory warranty, I also purchased a platinum warranty. I also have a life time warranty on my engine through the recent theta engine law suit. Back I. April I made them aware of my car using 2 quarts of oil in a thousand miles, they did 4 oil consumption test, during those test, my car used more than 2 quarts in a thousand miles on one of the test. Said they would turn it in to Hyundai and get back with me, it was 4 months or longer before they got back with me, I’m still paying on my car, I owe a little over $4000 . Still nothing. Engine light comes on every now in then, flickers and goes off. Because it was not on when I took it in to be looked at, they claim they couldn’t do further test. Per Hyundai. I payed 2500 for extended warranty, and still can’t get my car right. I can’t take Vacation, in fear if car blowing up. My Hyundai is a 2017, only had 41000 miles when I bought it , and was using 2 quarts of oil every thousand miles before I reached 70,000 I don’t recommend Don Moore, especially buying a extended warranty that you can’t use
- Customer service 2.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Chevy Sonic service
Outstanding service, the service department was exceptional!! They went beyond my expectations and resolved my cars issues, they took the time to explain the process and handled everything professionally. Thanks service department!!
Chevy Sonic service
Outstanding service, the service department was exceptional!! They went beyond my expectations and resolved my cars issues, they took the time to explain the process and handled everything professionally. Thanks service department!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Don Moore Chevrolet Buick GMC and we hope to see you again.
Top notch service!
Excellent like always!!! Thank you Zack Duvall for the great experience again!
Top notch service!
Excellent like always!!! Thank you Zack Duvall for the great experience again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
good people to work with
looking for a new truck they had the best price they would work with you about any questions I had
good people to work with
looking for a new truck they had the best price they would work with you about any questions I had
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
USED CAR SHOPPING
sent a friend in that was looking for his wife a used car, they bought a great SUV with very low mileage lots of options, she is very happy with her purchase, and also commented that the young man that helped them Cody STEWART was a great help to them. they will buy from Don Moore on 54 when they need their next vehicle
USED CAR SHOPPING
sent a friend in that was looking for his wife a used car, they bought a great SUV with very low mileage lots of options, she is very happy with her purchase, and also commented that the young man that helped them Cody STEWART was a great help to them. they will buy from Don Moore on 54 when they need their next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your recommendation and for sharing your friend's experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Never shop here
Bought a used car that supposedly had been inspected, but had blatant and easy to read check light on. Before even leaving the parking lot, took it into their service center that day. After their review, the car needs replacement parts that will be in next week. So after sitting over two and a half extra hours waiting for my vehicle that I just purchased, I now get to take a day off of work to drive in and get something fixed that should have never been sold with the issue so clearly there. Also, found live ammunition in the car, so absolutely no cleaning either. Unbelievable lying and worst experience of my life.
Never shop here
Bought a used car that supposedly had been inspected, but had blatant and easy to read check light on. Before even leaving the parking lot, took it into their service center that day. After their review, the car needs replacement parts that will be in next week. So after sitting over two and a half extra hours waiting for my vehicle that I just purchased, I now get to take a day off of work to drive in and get something fixed that should have never been sold with the issue so clearly there. Also, found live ammunition in the car, so absolutely no cleaning either. Unbelievable lying and worst experience of my life.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 215-1953. We look forward to hearing from you.
routine service
provided service as requested and gave me information for planning future service
routine service
provided service as requested and gave me information for planning future service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business.
Repair
I had a very good experience with this dealership. It took several days for my car repairs to be complete, but I was kept informed of the status and given a nice rental vehicle to drive. Excellent service.
Repair
I had a very good experience with this dealership. It took several days for my car repairs to be complete, but I was kept informed of the status and given a nice rental vehicle to drive. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Check their work
I took my wife's car in for a passenger side mirror repair. I did a visual inspection, and found it was not installed properly. The tech was summoned to look at his work. After looking at it, I had to show him the obvious problem. The part replaced was hanging down about a quarter of an inch. He didn't see it. So I wonder if Dom Moore hires anyone off the street with a tool box? I certainly expected far more from a dealership, especially for a $212+ repair.
Check their work
I took my wife's car in for a passenger side mirror repair. I did a visual inspection, and found it was not installed properly. The tech was summoned to look at his work. After looking at it, I had to show him the obvious problem. The part replaced was hanging down about a quarter of an inch. He didn't see it. So I wonder if Dom Moore hires anyone off the street with a tool box? I certainly expected far more from a dealership, especially for a $212+ repair.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase