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Maserati of Louisville

(44 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Performed services as promised, but it took 5 weeks to

Performed services as promised, but it took 5 weeks to get an appointment for an oil change.

Performed services as promised, but it took 5 weeks to

Performed services as promised, but it took 5 weeks to get an appointment for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very efficient got the job done quickly and corrected.

Very efficient got the job done quickly and corrected. If I had any more problems I would surely go back

Very efficient got the job done quickly and corrected.

Very efficient got the job done quickly and corrected. If I had any more problems I would surely go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great communication and service.

Great communication and service. Dealership was very clean and friendly atmosphere. Vehicle was returned detailed, which was a very nice touch.

Great communication and service.

Great communication and service. Dealership was very clean and friendly atmosphere. Vehicle was returned detailed, which was a very nice touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Set an appointment in a timely manner.

Set an appointment in a timely manner. Waited for the car an appropriate amount of time and enjoyed their customer lounge with a cup of coffee and did some work. Car came back clean and updated.

Set an appointment in a timely manner.

Set an appointment in a timely manner. Waited for the car an appropriate amount of time and enjoyed their customer lounge with a cup of coffee and did some work. Car came back clean and updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Maserati of Louisville really cares about their customers

Maserati of Louisville really cares about their customers and making sure they are satisfied with the service they receive.

Maserati of Louisville really cares about their customers

Maserati of Louisville really cares about their customers and making sure they are satisfied with the service they receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Prompt and courteous, very easy scheduling.

Prompt and courteous, very easy scheduling. Professional dealer, clean and interesting wait area, plenty of magizines

Prompt and courteous, very easy scheduling.

Prompt and courteous, very easy scheduling. Professional dealer, clean and interesting wait area, plenty of magizines

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always helpful and quick turn around on services.

Always helpful and quick turn around on services. Highly recommend to anyone and everyone. Service dept follow up is impeccable

Always helpful and quick turn around on services.

Always helpful and quick turn around on services. Highly recommend to anyone and everyone. Service dept follow up is impeccable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service and support for my Alfa.

Excellent customer service and support for my Alfa. Easy to schedule comfortable dealership for waiting. My car is always clean and read to go as promised.

Excellent customer service and support for my Alfa.

Excellent customer service and support for my Alfa. Easy to schedule comfortable dealership for waiting. My car is always clean and read to go as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very courteous and friendly.

Very courteous and friendly. I appreciated the complimentary car wash when my service was completed.

Very courteous and friendly.

Very courteous and friendly. I appreciated the complimentary car wash when my service was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Repair

Repairs done to satisfaction. One small miss on replacing two covers that should have been replaced.

Repair

Repairs done to satisfaction. One small miss on replacing two covers that should have been replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brian Masterson, your honest feedback and high rating. Both mean a lot to us. We listen and work to be better.

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