Reviews
Performed services as promised, but it took 5 weeks to
Performed services as promised, but it took 5 weeks to get an appointment for an oil change.
Performed services as promised, but it took 5 weeks to
Performed services as promised, but it took 5 weeks to get an appointment for an oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient got the job done quickly and corrected.
Very efficient got the job done quickly and corrected. If I had any more problems I would surely go back
Very efficient got the job done quickly and corrected.
Very efficient got the job done quickly and corrected. If I had any more problems I would surely go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication and service.
Great communication and service. Dealership was very clean and friendly atmosphere. Vehicle was returned detailed, which was a very nice touch.
Great communication and service.
Great communication and service. Dealership was very clean and friendly atmosphere. Vehicle was returned detailed, which was a very nice touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Set an appointment in a timely manner.
Set an appointment in a timely manner. Waited for the car an appropriate amount of time and enjoyed their customer lounge with a cup of coffee and did some work. Car came back clean and updated.
Set an appointment in a timely manner.
Set an appointment in a timely manner. Waited for the car an appropriate amount of time and enjoyed their customer lounge with a cup of coffee and did some work. Car came back clean and updated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maserati of Louisville really cares about their customers
Maserati of Louisville really cares about their customers and making sure they are satisfied with the service they receive.
Maserati of Louisville really cares about their customers
Maserati of Louisville really cares about their customers and making sure they are satisfied with the service they receive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt and courteous, very easy scheduling.
Prompt and courteous, very easy scheduling. Professional dealer, clean and interesting wait area, plenty of magizines
Prompt and courteous, very easy scheduling.
Prompt and courteous, very easy scheduling. Professional dealer, clean and interesting wait area, plenty of magizines
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful and quick turn around on services.
Always helpful and quick turn around on services. Highly recommend to anyone and everyone. Service dept follow up is impeccable
Always helpful and quick turn around on services.
Always helpful and quick turn around on services. Highly recommend to anyone and everyone. Service dept follow up is impeccable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and support for my Alfa.
Excellent customer service and support for my Alfa. Easy to schedule comfortable dealership for waiting. My car is always clean and read to go as promised.
Excellent customer service and support for my Alfa.
Excellent customer service and support for my Alfa. Easy to schedule comfortable dealership for waiting. My car is always clean and read to go as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous and friendly.
Very courteous and friendly. I appreciated the complimentary car wash when my service was completed.
Very courteous and friendly.
Very courteous and friendly. I appreciated the complimentary car wash when my service was completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair
Repairs done to satisfaction. One small miss on replacing two covers that should have been replaced.
Repair
Repairs done to satisfaction. One small miss on replacing two covers that should have been replaced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian Masterson, your honest feedback and high rating. Both mean a lot to us. We listen and work to be better.