Skip to main content

South Bay Hyundai

(4,193 reviews)
Visit South Bay Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 905-9758 (888) 905-9758
Used (888) 904-2802 (888) 904-2802
Service (866) 722-9392 (866) 722-9392

Inventory

See all 652 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since March 2024.
At South Bay Hyundai we proudly offer the latest vehicles that Hyundai makes for your driving pleasure. Our Torrance Hyundai dealership has a Hyundai just for you. From the very popular Sonata and Elantra models to the Santa Fe and Palisades you will surely find your Hyundai here at South Bay Hyundai.
DRIVE HYUNDAI HAPPY

Service center

Phone number (866) 722-9392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Juan Santoro headshot
Juan Santoro
Finance Manager
(199 reviews) certified badge
Jim Hindi headshot
Jim Hindi
Finance Manager
(11 reviews) certified badge
Nicole Nelson headshot
Nicole Nelson
Service Advisor
(19 reviews) certified badge
Jack Kim headshot
Jack Kim
Expert Service Consultant
(1,025 reviews) certified badge
Jeremy Davis headshot
Jeremy Davis
Assistant Service Manager
(15 reviews) certified badge
Mike "MJ" Juarez headshot
Mike "MJ" Juarez
Internet Sales Manager
(136 reviews)
Ahmed Omar headshot
Ahmed Omar
Sales & Leasing Specialist
(93 reviews)
Eduardo Gomez headshot
Eduardo Gomez
sales and leasing specialist
(50 reviews)
Gerry Soto headshot
Gerry Soto
Sales & Leasing Specialist
(50 reviews)
Mac Lewis headshot
Mac Lewis
Sales & Leasing Specialist
(18 reviews)
Jimmy Lee headshot
Jimmy Lee
Sales & Leasing Specialist
(17 reviews)
Jeff Mitchell headshot
Jeff Mitchell
Sales & Leasing Specialist
(15 reviews)
Mace Bradley headshot
Mace Bradley
Sales & Leasing Specialist
(112 reviews)
Justin Rodriguez headshot
Justin Rodriguez
Sales and leasing specialist
(70 reviews)
Mo Hallak headshot
Mo Hallak
Sales & Leasing Specialist
(19 reviews)
Kevin Marroquin headshot
Kevin Marroquin
Sales & Leasing Specialist
(18 reviews)
Richard Andersen headshot
Richard Andersen
Sales Manager
(209 reviews)
Ryan Matsumoto headshot
Ryan Matsumoto
Floor Manager
(138 reviews)
Alex Ruiz headshot
Alex Ruiz
Sales Manager
(44 reviews)
Oscar Garcia headshot
Oscar Garcia
Sales & Leasing Specialist
(40 reviews)
Chris Axume headshot
Chris Axume
Sales & Leasing Specialist
(35 reviews)
Ryan Ortiz headshot
Ryan Ortiz
Sales & Leasing Specialist
(29 reviews)
Raymond Padilla headshot
Raymond Padilla
Sales & Leasing Specialist
(28 reviews)
Tracy Bracken headshot
Tracy Bracken
Marketing
(9 reviews)
Calvin Jeong headshot
Calvin Jeong
Service Director
(579 reviews)
Tracy Ferrara headshot
Tracy Ferrara
Marketing
(9 reviews)
Bridgette Edmondson headshot
Bridgette Edmondson
Guest Relations Manager
(2 reviews)
Michael Badoe headshot
Michael Badoe
Sales & Leasing Specialist
Brian Escobar headshot
Brian Escobar
Parts Specialist
Johnny Gomez headshot
Johnny Gomez
Parts Manager
Charles Hoshizaki headshot
Charles Hoshizaki
Parts Specialist
Michael Johnson headshot
Michael Johnson
Parts Specialist
Anthony Macias headshot
Anthony Macias
Sales & Leasing Specialist
Pat Patterson headshot
Pat Patterson
Pre-Owned Manager
Jair Quezada headshot
Jair Quezada
Sales & Leasing Specialist

Reviews

(4,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Bay Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

I liked that I could get a Uber back to my house so I

I liked that I could get a Uber back to my house so I didn’t have to wait

I liked that I could get a Uber back to my house so I

I liked that I could get a Uber back to my house so I didn’t have to wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're glad to hear you appreciated the convenience of the Uber ride home — we know your time is valuable, and we're always looking for ways to make your service experience as smooth as possible. We hope to see you again next time!

Show full review

I just came in for my first maintenance on my new

I just came in for my first maintenance on my new hyundai. Service was quick and all the staff was nice and friendly. I will be back for next regular maintenance. Thanks South Bay Hyundai

I just came in for my first maintenance on my new

I just came in for my first maintenance on my new hyundai. Service was quick and all the staff was nice and friendly. I will be back for next regular maintenance. Thanks South Bay Hyundai

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing South Bay Hyundai for your first maintenance visit! We're happy to hear everything went smoothly and that our team made you feel welcome. We truly appreciate your kind words and look forward to seeing you again for your next scheduled service. Thanks again!

Show full review

Purchase was easy and we are happy w purchase…….

Purchase was easy and we are happy w purchase…….we may need to bug you more….

Purchase was easy and we are happy w purchase…….

Purchase was easy and we are happy w purchase…….we may need to bug you more….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear your purchase experience was easy and that you're happy with your new vehicle. And please — feel free to “bug” us anytime! We're always here to help with anything you need. Enjoy the ride!

Show full review

Kei is a pleasure to work with.

Kei is a pleasure to work with. Straight shooter who doesn't sugar coat anything. I appreciate the direct responses and desire to find a solution. I highly recommend him as a service advisor. He effectively communicates the issue and the fix.

Kei is a pleasure to work with.

Kei is a pleasure to work with. Straight shooter who doesn't sugar coat anything. I appreciate the direct responses and desire to find a solution. I highly recommend him as a service advisor. He effectively communicates the issue and the fix.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kei provided you with straightforward, solution-focused service. His honest communication and commitment to resolving issues truly make him a standout advisor. We appreciate your recommendation and look forward to continuing to provide the high level of service you deserve!

Show full review

Thrilled with the service in leasing a new vehicle from

Thrilled with the service in leasing a new vehicle from South Bay Hyundai. Ahmed was patient, thorough and very knowledgeable in reviewing the vehicles features. Appreciated Kevin's flexibility in handling our needs and following up to ensure we are taken care of. Overall absolutely 5 star experience with the team.

Thrilled with the service in leasing a new vehicle from

Thrilled with the service in leasing a new vehicle from South Bay Hyundai. Ahmed was patient, thorough and very knowledgeable in reviewing the vehicles features. Appreciated Kevin's flexibility in handling our needs and following up to ensure we are taken care of. Overall absolutely 5 star experience with the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience with South Bay Hyundai! We're delighted to hear that Ahmed’s patience and expertise, along with Kevin’s flexibility and follow-up, made your leasing process smooth and enjoyable. Your 5-star feedback means a lot to our entire team, and we’re grateful to have had the opportunity to assist you. Enjoy your new vehicle, and we look forward to serving you again!

Show full review

Mo was the perfect salesperson - not pushy, knowledgable,

Mo was the perfect salesperson - not pushy, knowledgable, friendly, well-mannered, listened to our needs and went above and beyond to ensure our needs were met. Highly recommend!!

Mo was the perfect salesperson - not pushy, knowledgable,

Mo was the perfect salesperson - not pushy, knowledgable, friendly, well-mannered, listened to our needs and went above and beyond to ensure our needs were met. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Mo provided you with such a positive and professional experience. At our dealership, we strive to offer a no-pressure environment with knowledgeable and attentive service, and it's wonderful to know Mo delivered exactly that. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle! 🚗✨

Show full review

This is a review on strictly the service department not

This is a review on strictly the service department not sales as my experience with the service department has been the most disappointing and disrespectful I've encountered at any dealership. Since April 21, I've been going back and forth about a clear paint fading issue on my 2022 Ioniq 5 (Shooting Star color). I was told by the first service advisor --and confirmed by a technician--that the issue would be covered under warranty and that parts would be ordered. Weeks went by without follow-up. When I called myself, I was told the parts had arrived--only to find out later they only ordered half of what was needed, and now suddenly none of it would be covered. I filed a case with Hyundai Corporate as advised, who told me the final decision rests with the dealership. After being ghosted by the service team for weeks, I finally got an answer - denied. The worst part? The service manager, Jeremy, was flat-out disrespectful, rude, and dismissive. Instead of trying to understand my frustration or help resolve the issue, he was condescending and accusatory. Told me that I deliberately put wax on and that I should be accountable which could be further from the truth. I've been nothing but patient and respectful, yet was treated like I was the problem. The only person who showed any professionalism was Will, and I appreciate his effort. But one good employee can't make up for a broken service culture. I came in seeking a resolution and got mistreatment and a runaround. What could have been an opportunity to retain a long-term customer has instead pushed me to share my experience publicly and caution others to take the word of the service department. Highly recommend to document each interaction if there's ever any question and get double/triple confirmations on open ended situations. Avoid this dealership if you value your time, money, and being treated with basic decency. For what it’s worth, I’ve also already reached out to the service director but as on theme, haven't heard back and don't expect to at this point

This is a review on strictly the service department not

This is a review on strictly the service department not sales as my experience with the service department has been the most disappointing and disrespectful I've encountered at any dealership. Since April 21, I've been going back and forth about a clear paint fading issue on my 2022 Ioniq 5 (Shooting Star color). I was told by the first service advisor --and confirmed by a technician--that the issue would be covered under warranty and that parts would be ordered. Weeks went by without follow-up. When I called myself, I was told the parts had arrived--only to find out later they only ordered half of what was needed, and now suddenly none of it would be covered. I filed a case with Hyundai Corporate as advised, who told me the final decision rests with the dealership. After being ghosted by the service team for weeks, I finally got an answer - denied. The worst part? The service manager, Jeremy, was flat-out disrespectful, rude, and dismissive. Instead of trying to understand my frustration or help resolve the issue, he was condescending and accusatory. Told me that I deliberately put wax on and that I should be accountable which could be further from the truth. I've been nothing but patient and respectful, yet was treated like I was the problem. The only person who showed any professionalism was Will, and I appreciate his effort. But one good employee can't make up for a broken service culture. I came in seeking a resolution and got mistreatment and a runaround. What could have been an opportunity to retain a long-term customer has instead pushed me to share my experience publicly and caution others to take the word of the service department. Highly recommend to document each interaction if there's ever any question and get double/triple confirmations on open ended situations. Avoid this dealership if you value your time, money, and being treated with basic decency. For what it’s worth, I’ve also already reached out to the service director but as on theme, haven't heard back and don't expect to at this point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, Holmes. We sincerely regret that your experience with our service department left you feeling disappointed and disrespected. That is never the standard we strive to uphold. We understand your concerns regarding the paint issue on your vehicle and the frustration caused by inconsistent communication throughout the process. While we ultimately were unable to assist in resolving the matter to your satisfaction, we do appreciate you bringing the situation to our attention. We also regret that your interactions with our team, left you feeling unheard and disrespected. All customers deserve to be treated with courtesy and professionalism, and it’s clear that your experience did not reflect that expectation. We are grateful for your acknowledgment of Will and will be sure to pass along your kind words. Your feedback is important and will be shared internally to ensure we continue to evaluate and improve our service approach. Thank you again for your comments.

Show full review

Kei was superior!

Kei was superior! Unfortunately, the service center did not reset the service indicator light. I will need to return for this matter.

Kei was superior!

Kei was superior! Unfortunately, the service center did not reset the service indicator light. I will need to return for this matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad to hear Kei provided you with excellent service—he truly is a standout on our team. We're sorry to hear about the service indicator light not being reset and understand how inconvenient that is. Please feel free to stop by at your earliest convenience, and we’ll take care of it right away. We appreciate your patience and look forward to making it right!

Show full review

Great Service.

Great Service. Great Team. Our Sales Rep, Eddie was amazing, knowledgeable and super friendly. Thank you for all your hard work.

Great Service.

Great Service. Great Team. Our Sales Rep, Eddie was amazing, knowledgeable and super friendly. Thank you for all your hard work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear you had a great experience and that Eddie made such a positive impression. We'll be sure to pass along your appreciation to him and the rest of the team. Enjoy your new vehicle, and thank you for choosing SB Hyundai!

Show full review

Out contacts were Maceo Bradley, Steven Suh, and Conor.

Out contacts were Maceo Bradley, Steven Suh, and Conor. All were very helpful, understanding, and patient with our questions. We most appreciate that there were no "hard sell" discussions, and all Costco discounts and pricing were very transparent without extra unknown charges.

Out contacts were Maceo Bradley, Steven Suh, and Conor.

Out contacts were Maceo Bradley, Steven Suh, and Conor. All were very helpful, understanding, and patient with our questions. We most appreciate that there were no "hard sell" discussions, and all Costco discounts and pricing were very transparent without extra unknown charges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind feedback! We're thrilled to hear that Maceo, Steven, and Conor provided such a helpful and transparent experience. We’re especially glad you felt comfortable and never pressured—our goal is always to make the car-buying process straightforward and stress-free. We truly appreciate your trust in us and hope you're enjoying your new vehicle! — The South Bay Hyundai Team

Show full review
See all 4193 reviews