Carros Baratos / US Toyota

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    May 3, 2016

    Sorry Guys Facility is so so, but the customer service was very ago and very helpful. I have never bought a car from a used car lot, but I am considering... this one. Seem like good guys.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 29, 2016

    Great place! I was in a bind and needed a car right away, bad credit and still ended up leaving that day with the car I wanted! Great customer service!... Always making sure that we were taken care of, putting us first! I am beyond impressed with this dealership, very good job guys! I plan on coming back in the future!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • September 24, 2016

    Overall I had a good experience buying a vehicle from this lot. The sales rep was clear and honest and I drove away happy and content. I did learn when... I got home that my vehicle didn't have a spare tire or jack. I called them the next day and they agreed to get them for me(hopefully it's coming soon, or my review may not be as positive). The only downside to working with them is that they don't have a history of the vehicle since most are bought from bank auctions. But I understand this, it's how they make their money. If you have a lot of questions, you'll just want to do your due diligence in the inspection process. I'm happy with my new used car...

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Matt, it gives us great pleasure to hear that you are happy with your car. we love to help. please do not hesitate to let us know if you need m...ore help we are here for you. we appreciate referrals. that is how we can stay in business. thank you again for a five star review.

  • 5.0 out of 5
    September 12, 2015

    Bought a car at this dealership and I couldn't be happier. I looked up and down harbor in Santa Ana, and on the internet but finally bought a car once... I stopped by here. I was greeted by Pepe and he listened to my situation. Started a new job but had decent credit to where I didn't want to be cheated into a big APR. He found me a car, 2013 Chevy Equinox, beautiful car, love it to this day! Less than 50K miles and a fair price listed on the window, no games. When I went in financing was done easy with the help of the owner Ali, he talked directly to the finance company and got me the payment I wanted. Easy to work with and they even added a 3 month warranty that came in handy with my A/C, I always have it cranked up during a hot day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review. we Appreciate your business. Please keep us in mind for your family and friends. We always try hard to keep all of ou...r customers happy just like a friend would do. Best Regards Ali customer Relations

  • 5.0 out of 5
    November 26, 2011

    It is hard to find trustworthy people in this business. After buying three cars from US.Toyota, I trust them because they value my business with them.... They take care of their customers before, during and after the deal because they appreciate repeating customers and referrals and they deserve it.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful review, we appreciate client input. I am the new Sales Manager here at US Toyota and I want you to know you have a friend... in the business! Please feel free to contact me if you have any questions. Thanks! Carlos Ramos