Reviews
Jayda Carey was outstanding.
Jayda Carey was outstanding. I spoke with her on the phone and she was professional, efficient, and took great care to deliver outstanding customer service.
Jayda Carey was outstanding.
Jayda Carey was outstanding. I spoke with her on the phone and she was professional, efficient, and took great care to deliver outstanding customer service.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy you enjoyed working with Jayda! We’ll pass along your kind comments to her. Thank you from everyone at Subaru of Troy! We are here when you need us next!
Ecellent customer service.
Ecellent customer service. Brandon took care of every detail and make the experirnce so easy.
Ecellent customer service.
Ecellent customer service. Brandon took care of every detail and make the experirnce so easy.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share how you had such an excellent customer service experience here at Subaru of Troy! We are more than glad to hear that Brandon provided you with such a caring and detailed visit. See you next time!
The staff made this car buying experience enjoyable and
The staff made this car buying experience enjoyable and stress free. I feel I received real value with my new car purchase.
The staff made this car buying experience enjoyable and
The staff made this car buying experience enjoyable and stress free. I feel I received real value with my new car purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Subaru of Troy and for sharing your experience! It's wonderful to know our team made your car buying experience smooth and enjoyable. Enjoy your new car!
The service department is always very helpful and
The service department is always very helpful and knowledgeable it is hard to get them on the phone, but in person very helpful.
The service department is always very helpful and
The service department is always very helpful and knowledgeable it is hard to get them on the phone, but in person very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Willow, thank you for sharing your feedback about our team! We appreciate your patience with our phone lines and look forward to seeing you again at Subaru of Troy! Safe travels!
It was a pleasant experience, the sales team treated me
It was a pleasant experience, the sales team treated me like family, polite and kind I would recommend to others to go there
It was a pleasant experience, the sales team treated me
It was a pleasant experience, the sales team treated me like family, polite and kind I would recommend to others to go there
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad you felt like family with our sales team at Subaru of Troy! We appreciate your recommendation and look forward to seeing you again.
Jimmer was awesome and made sure I left with the vehicle
Jimmer was awesome and made sure I left with the vehicle I actually wanted. He was overall the best experience with a car salesman
Jimmer was awesome and made sure I left with the vehicle
Jimmer was awesome and made sure I left with the vehicle I actually wanted. He was overall the best experience with a car salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent review. Your feedback is greatly appreciated, and we will be sure to pass it along to Jimmer and the rest of our team. Congratulations on your new vehicle! See you next time at Subaru of Troy!
Jimmer made the process an easy one.
Jimmer made the process an easy one. Most people feel intimidated when going to a dealership, but working with Jimmer made it the complete opposite. He understood my needs and helped me find the perfect vehicle for myself and my family. I would give more than 5 stars for him if I could. When looking for a vehicle - make sure to see Jimmer!
Jimmer made the process an easy one.
Jimmer made the process an easy one. Most people feel intimidated when going to a dealership, but working with Jimmer made it the complete opposite. He understood my needs and helped me find the perfect vehicle for myself and my family. I would give more than 5 stars for him if I could. When looking for a vehicle - make sure to see Jimmer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review of Jimmer and our team, Frank! For all of us here at Subaru of Troy, it’s truly an honor to have your business! We are happy to welcome you back again next time.
Good service and professional employees.
Good service and professional employees. The dealership is clean and welcoming and appealing to customers.
Good service and professional employees.
Good service and professional employees. The dealership is clean and welcoming and appealing to customers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding our team and spotless facility. We hope to see you again at Subaru of Troy. Safe travels!
Subaru of Troy has treated us fairly, pleasantly, and
Subaru of Troy has treated us fairly, pleasantly, and professionally for the last year and a half. I highly recommend them for servicing your Subaru.
Subaru of Troy has treated us fairly, pleasantly, and
Subaru of Troy has treated us fairly, pleasantly, and professionally for the last year and a half. I highly recommend them for servicing your Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback warms our hearts here at Subaru of Troy! Thank you for your continued trust and recommendation. We appreciate you and look forward to continuing to provide you with great service!
Everything went really smooth I had a great experience
Everything went really smooth I had a great experience with Subaru I would definitely recommend
Everything went really smooth I had a great experience
Everything went really smooth I had a great experience with Subaru I would definitely recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.