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Kia Country of Savannah

(1,462 reviews)

Reviews

(1,462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanks for for the excellent service.

Everyone at Savannah Kia were all great. Chris Ferguson did an outstanding job of helping me, and I would recommend him to anyone that is interested in buying a Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Kia Country of Savannah Team

Amazing people and service!!

This was my first time buying a car, and Rodney was able to get me the one I wanted around my budget. He was also straight to the point and very informative. Carole was so sweet, she was very patient with me and made the scary mountain of papers seem way less intimidating. To Rodney and Carole; thank you for all of your help, you guys are life savers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. -The Kia Country of Savannah Team

Would give zero stars if possible. The sales staff here...

Would give zero stars if possible. The sales staff here are an absolute joke. Going into this experience we were aware of our less than stellar credit situation. Bottom line one associate, Carolann said we were approved for a new vehicle. Lie. Misled. After driving an hr to the dealership to get a used vehicle we were “good to go” on, country Kenny informed us the bank approved us for a different vehicle. Fine. After not being able to tell us the price of the vehicle or the term length of payments we left and will most assuredly not be back. Buyers beware, go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. -The Kia Country of Savannah Team

No thanks

Would give zero stars if possible. The sales staff here are an absolute joke. Going into this experience we were aware of our less than stellar credit situation. Bottom line one associate, Carolann said we were approved for a new vehicle. Lie. Misled. After driving an hr to the dealership to get a used vehicle we were “good to go” on, country Kenny informed us the bank approved us for a different vehicle. Fine. After not being able to tell us the price of the vehicle or the term length of payments we left and will most assuredly not be back. Buyers beware, go elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. -The Kia Country of Savannah Team

I would definitely rate our experience as 5 stars!!! We...

I would definitely rate our experience as 5 stars!!! We worked with Chris Ferguson and I would recommend him to anyone. He really listened to what we were looking for, our budget and he didn’t try to push us into anything. We got exactly what we were looking for. Best place to buy a car by far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Kia Country of Savannah and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Kia Country of Savannah Team

Thank you sadie for the amazing car! You really helped me...

Thank you sadie for the amazing car! You really helped me out with chosing just the right one. It was a pleasure doing business with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Isaiah and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sadie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. -The Kia Country of Savannah Team

Give Carolann a GIANT RAISE!

Carolann made an experience I was dreading into a very manageable, easy to understand experience. I will recommend her to everyone I know with honesty and enthusiasm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Kia Country of Savannah and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Kia Country of Savannah Team

Amazing new car buying experience

We worked with Rodney and he was absolutely wonderful! He made the process easy and fun and we did not feel any pressure at all! He informed us of everything we needed and worked to make sure everything was in our best interest!! He is wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the excellent review! It is great to know that Rodney was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. -The Kia Country of Savannah Team

Kia offered us the best deal on our trade. Great...

Kia offered us the best deal on our trade. Great dealership to shop for a new vehicle. Great experience buying a new vehicle from Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words. We look forward to seeing you again in the future! -The Kia Country of Savannah Team

Went above she was very helpful we love her spirit and...

Went above she was very helpful we love her spirit and would recommend any and everybody to come and talk to Ms G and again thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Kia Country of Savannah Team