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Allen Samuels Chrysler Dodge Jeep

(774 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

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Reviews

(774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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I got great service from start to finish and very

I got great service from start to finish and very friendly. Our guy knew his stuff and was able to do exactly what I wanted.

I got great service from start to finish and very

I got great service from start to finish and very friendly. Our guy knew his stuff and was able to do exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear that you received great service and that our team met your needs. We strive to provide knowledgeable and friendly assistance to all our customers. Looking forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

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They are quick and get you in and out within hours.

They are quick and get you in and out within hours. They don’t beat around the bush.

They are quick and get you in and out within hours.

They are quick and get you in and out within hours. They don’t beat around the bush.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Megan! We're thrilled to hear that you appreciated our efficient service. Our team strives to make your experience smooth and straightforward. Looking forward to welcoming you back soon! Ted Teague, General Manager, Cell # 254-715-6909

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I actually ended up at this dealership on accident as I

I actually ended up at this dealership on accident as I was lost. LB was absolutely amazing and helped me find my way where I was headed. He handed me his business card and said if the car you are looking at doesn’t work out come see me. I kept my word and 10 minutes until they closed I came back (as I had traveled there from out of town). I told them I had a tall order and didn’t think they could meet all the expectations I had for a car. Within 10 minutes not only had they met my expectations but in the coming days they would exceed my expectations. LB is very professional and kind. He kept his word and did his best to meet all the expectations I had as a buyer. LB drove to Salado not once but twice. Once so I could test drive the car I had chosen and a second time to deliver the car. He is an absolute blessing and I very much enjoyed working with him. I would absolutely recommend this dealership to anyone I know even though they are quite a ways away from our location! Definitely hands down worth the drive!

I actually ended up at this dealership on accident as I

I actually ended up at this dealership on accident as I was lost. LB was absolutely amazing and helped me find my way where I was headed. He handed me his business card and said if the car you are looking at doesn’t work out come see me. I kept my word and 10 minutes until they closed I came back (as I had traveled there from out of town). I told them I had a tall order and didn’t think they could meet all the expectations I had for a car. Within 10 minutes not only had they met my expectations but in the coming days they would exceed my expectations. LB is very professional and kind. He kept his word and did his best to meet all the expectations I had as a buyer. LB drove to Salado not once but twice. Once so I could test drive the car I had chosen and a second time to deliver the car. He is an absolute blessing and I very much enjoyed working with him. I would absolutely recommend this dealership to anyone I know even though they are quite a ways away from our location! Definitely hands down worth the drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lexy, for your fantastic review! We're thrilled to hear that LB went above and beyond to meet your needs. Your recommendation means a lot to us, and we’re glad you found your experience worth the drive. We look forward to serving you again in the future!

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Professional, work to earn your business, timely, and a

Professional, work to earn your business, timely, and a plesure to do business with from the first discussion to out the door and there after. We only buy from Allen Samuels Dealership because of the process. Don't need to go anywhere else.

Professional, work to earn your business, timely, and a

Professional, work to earn your business, timely, and a plesure to do business with from the first discussion to out the door and there after. We only buy from Allen Samuels Dealership because of the process. Don't need to go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your experience with us and appreciate your loyalty. Our team strives to make every visit seamless and enjoyable. We look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

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Langdon Brown is the man.

Langdon Brown is the man. He doesn’t beat around the bush like most car salesmen I have met. Answered all the questions I had about the vehicle I went to see, we test drove it around the block and when I asked for the number he didn’t hide part of the information like I have seen other salesman do. All in all one of the best straightforward salesmen. I highly recommend you ask for him when you go to Allen Samuel’s

Langdon Brown is the man.

Langdon Brown is the man. He doesn’t beat around the bush like most car salesmen I have met. Answered all the questions I had about the vehicle I went to see, we test drove it around the block and when I asked for the number he didn’t hide part of the information like I have seen other salesman do. All in all one of the best straightforward salesmen. I highly recommend you ask for him when you go to Allen Samuel’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experience with Langdon. Transparency and honesty are key to our service, and it’s great to know he delivered that for you. We appreciate your recommendation and look forward to welcoming you back! Ted Teague, General Manager, Cell # 254-715-6909

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LB was absolutely wonderful.

LB was absolutely wonderful. I have never bought a vehicle so fast. I purchased the vehicle I wanted, not what they wanted me to get. Loved this!!

LB was absolutely wonderful.

LB was absolutely wonderful. I have never bought a vehicle so fast. I purchased the vehicle I wanted, not what they wanted me to get. Loved this!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that LB made your car-buying experience so smooth and tailored to your needs. Your satisfaction is our priority, and we appreciate you sharing your positive experience! Enjoy your new vehicle! Ted Teague, General Manager, Cell # 254-715-6909

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The service department always does a great job when I

The service department always does a great job when I bring in my vehicle to them

The service department always does a great job when I

The service department always does a great job when I bring in my vehicle to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Krueger! We're thrilled to hear that you consistently have a great experience with our service department. Your satisfaction means a lot to us, and we look forward to serving you again soon! Ted Teague, General Manager, Cell # 254-715-6909

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Excellent!

Excellent! Service, product, people. Highly recommended for new or used, and service Been using them for years

Excellent!

Excellent! Service, product, people. Highly recommended for new or used, and service Been using them for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Josh! We’re thrilled to hear you’ve had such positive experiences with us over the years. Your support means a lot, and we appreciate you recommending our services and products! Looking forward to continuing to serve you.

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Always a great experience when we purchase a vehicle from

Always a great experience when we purchase a vehicle from here! Everyone is great and knowledgeable

Always a great experience when we purchase a vehicle from

Always a great experience when we purchase a vehicle from here! Everyone is great and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Amanda! We're thrilled to hear you had a great experience with our team. We pride ourselves on providing knowledgeable service and look forward to assisting you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

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SERVICE DEPT ALWAYS TAKES GOOD CARE OF ME.

SERVICE DEPT ALWAYS TAKES GOOD CARE OF ME. AMANDA AND TRISTAN DID A GOOD JOB KEEPING ME INFORMED.

SERVICE DEPT ALWAYS TAKES GOOD CARE OF ME.

SERVICE DEPT ALWAYS TAKES GOOD CARE OF ME. AMANDA AND TRISTAN DID A GOOD JOB KEEPING ME INFORMED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your wonderful feedback, Lisa! We're thrilled to hear that Amanda and Tristan provided you with excellent service and kept you informed. It's our goal to ensure a great experience for all our customers. Looking forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

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