Allen Samuels Chrysler Dodge Jeep

4.9
(395 reviews)

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Reviews

4.9
(395 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

They provided excellent service even though they were

They provided excellent service even though they were extremely busy, which is greatly appreciated! Thanks!

5.0

Junior and the rest of the team provided excellent

Junior and the rest of the team provided excellent service and quick response times during my visit.

5.0

This was the best car buying experience we have ever had!

This was the best car buying experience we have ever had! We knew what we wanted and they made sure we got what we wanted! Communication, follow-up, professionalism, friendliness and great environment from the time you pull up to the time you leave. Everyone said "Hi" and were very pleasant. Haley, our sales person, was hands down amazing! She showed patience with our millions of questions. Let us know a status every week when it was on order, even if nothing changed. Kept us in the loop and worked with us every step of the way! Never worked with anyone like her (in a fantastic way). Have already recommended her and will return again for any future needs! Leslie, in financing, was miracle worker! She made sure we got what we wanted and had everything ready when we arrived! Super friendly and professional and knows what she is doing! A big thank you and shout out to Haley, Leslie and the whole Allen Samuel's team for being amazing and showing us that customer service is still valued!

5.0

Everyone that I worked with in parts and service were

Everyone that I worked with in parts and service were very friendly, informative, and helpful. They got me in in less than a week, and I got my car back the same day even though I expected to have to leave it overnight. They made things easy for and I really appreciate it!

5.0

I had to go to get my blinker bulb changed and they

I had to go to get my blinker bulb changed and they didn’t have it. But they ordered it for me and even gave me a car wash. Not a bad experience

5.0

Great customer service !

Great customer service !! Will definitely come back for my next vehicle ! Thanks to junior for great salesmanship!

5.0

Everyone was super friendly and nice and walked us

Everyone was super friendly and nice and walked us through the process with professionalism and courtesy!!

4.0

Service Rep Benjamin was excellent.

Service Rep Benjamin was excellent. All of the reps I've worked with there have been great. This visit was quick and I was out within an hour. In previous visits, the wait has been a bit too long.

4.0

Our service advisor (I believe her name was Amanda) was

Our service advisor (I believe her name was Amanda) was amazing! As far as the oil change itself, it took longer than expected but nothing too crazy.

5.0

Very personable and great follow-up.

Very personable and great follow-up. They were honest with the wait time and even offered to wash my car

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