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Allen Samuels Chrysler Dodge Jeep

(733 reviews)
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

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(733 reviews)

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Terrific vehicle transaction.

Terrific vehicle transaction. All negotiations done on phone and LB delivered the Truck to Houston! AAA+++

Terrific vehicle transaction.

Terrific vehicle transaction. All negotiations done on phone and LB delivered the Truck to Houston! AAA+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Langdon is definitely the BEST!

Langdon is definitely the BEST! This is my first time buying a car and during this whole process i’ve been disappointed by other dealerships, but when I say this is the one to go to, I mean it!!! The process was quick, they listened to any input I had and based everything off of my comfortability! Amazing customer service, he makes you feel like y’all already have known each other for years! I definitely will refer both Langdon and Allen Samuels to potential clients!

Langdon is definitely the BEST!

Langdon is definitely the BEST! This is my first time buying a car and during this whole process i’ve been disappointed by other dealerships, but when I say this is the one to go to, I mean it!!! The process was quick, they listened to any input I had and based everything off of my comfortability! Amazing customer service, he makes you feel like y’all already have known each other for years! I definitely will refer both Langdon and Allen Samuels to potential clients!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ashtyne, thank you for your fantastic review! We're thrilled to hear that Langdon made your first car buying experience so positive. Providing exceptional customer service is our priority, and it’s great to know you felt comfortable throughout the process. We appreciate your referrals! Ted Teague, General Manager, Cell # 254-715-6909

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They are the best.

They are the best. Greatest employees very trustworthy, they have always made my car buying experience easy and fun. I have bought 5 car from them and the cars have been good to my family and I.

They are the best.

They are the best. Greatest employees very trustworthy, they have always made my car buying experience easy and fun. I have bought 5 car from them and the cars have been good to my family and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that our team has made your car buying experience enjoyable and trustworthy. Your loyalty means the world to us, and we look forward to helping you with your next purchase! Ted Teague, General Manager, Cell # 254-715-6909

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Very clean, a lot of Great and dependable vehicles to

Very clean, a lot of Great and dependable vehicles to choose from new and used.

Very clean, a lot of Great and dependable vehicles to

Very clean, a lot of Great and dependable vehicles to choose from new and used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're glad you found our selection of clean and dependable vehicles to your liking. Your satisfaction means a lot to us, and we’re always here to help you find the perfect ride! Ted Teague, General Manager, Cell # 254-715-6909

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Thanks Chris and Cole!

Thanks Chris and Cole! Enjoying the 500e. Everything turned out great! We love the car!

Thanks Chris and Cole!

Thanks Chris and Cole! Enjoying the 500e. Everything turned out great! We love the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Jeremiah! We’re thrilled to hear you’re enjoying the 500e. It’s fantastic to know everything turned out great for you. Your satisfaction means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

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Our 2022 Jeep Gladiator developed the Death Wobble.

Our 2022 Jeep Gladiator developed the Death Wobble. Took it to Allen Samuels Chrysler Dodge Jeep Ram FIAT where the mechanic evaluated it. He said it had Tie Rod end at the Pitman arm is bad and the stabilizer is bad. It was covered by warranty and was fixed. Also had the oil changed.

Our 2022 Jeep Gladiator developed the Death Wobble.

Our 2022 Jeep Gladiator developed the Death Wobble. Took it to Allen Samuels Chrysler Dodge Jeep Ram FIAT where the mechanic evaluated it. He said it had Tie Rod end at the Pitman arm is bad and the stabilizer is bad. It was covered by warranty and was fixed. Also had the oil changed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Dray. We’re glad to hear that your Jeep Gladiator was promptly evaluated and repaired under warranty. Keeping our customers safe and satisfied is our top priority! We appreciate your feedback and look forward to serving you again. Ted Teague, General Manager, Cell # 254-715-6909

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LB has gone above and beyond to make sure my husband and

LB has gone above and beyond to make sure my husband and i are taken care of. we recommend Lb at Allen Samuel’s to anyone looking to buy! thank you LB!!

LB has gone above and beyond to make sure my husband and

LB has gone above and beyond to make sure my husband and i are taken care of. we recommend Lb at Allen Samuel’s to anyone looking to buy! thank you LB!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Destiny! We're thrilled to hear that LB provided you and your husband with exceptional service. Your recommendation means the world to us, and we’re here to help anytime you need! Ted Teague, General Manager, Cell # 254-715-6909

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My experience with this dealership was and is always

My experience with this dealership was and is always pleasant, and all the staff do their best to help each other out!

My experience with this dealership was and is always

My experience with this dealership was and is always pleasant, and all the staff do their best to help each other out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, George! We're thrilled to hear you had a pleasant experience and appreciate your recognition of our dedicated team. We strive to create a supportive environment for both our staff and customers. Looking forward to seeing you again!

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I had an issue with my vehicle and even though LB wasn't

I had an issue with my vehicle and even though LB wasn't the salesperson who sold the car to me, he got my problem resolved immediately. He was super welcoming when I showed up and introduced himself to my kids + husband, who were all with me. It was so nice and refreshing.

I had an issue with my vehicle and even though LB wasn't

I had an issue with my vehicle and even though LB wasn't the salesperson who sold the car to me, he got my problem resolved immediately. He was super welcoming when I showed up and introduced himself to my kids + husband, who were all with me. It was so nice and refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Anna! We're thrilled to hear about your positive experience with LB. It’s great to know he made you and your family feel welcomed while resolving your issue. We appreciate your feedback and look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

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Everyone I talked to at Allen Samuels dealership were

Everyone I talked to at Allen Samuels dealership were very pleasant. LB was showed me the vehicles I was interested in & explained all the options.

Everyone I talked to at Allen Samuels dealership were

Everyone I talked to at Allen Samuels dealership were very pleasant. LB was showed me the vehicles I was interested in & explained all the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jane, we’re thrilled to hear you had a great experience at Allen Samuels! LB is dedicated to providing excellent service, and it's wonderful to know you appreciated the support. Thanks for sharing your thoughts, and we look forward to assisting you again! Ted Teague, General Manager, Cell # 254-715-6909

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