Reviews
Picked up my vehicle from having a recall repair made
Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy.
Picked up my vehicle from having a recall repair made
Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
People at the dealership were very helpful and answered
People at the dealership were very helpful and answered all my questions. I will be a return customer for sure.
People at the dealership were very helpful and answered
People at the dealership were very helpful and answered all my questions. I will be a return customer for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people, great service!
Great people, great service! Thanks a lot for the kindness. The appointment went as expected.
Great people, great service!
Great people, great service! Thanks a lot for the kindness. The appointment went as expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a wonderful experience with Winnie Nelson.
Had a wonderful experience with Winnie Nelson. She thoroughly explained features of the vehicle we were considering purchasing. She has made herself readily available for any questions that we have about our new car. Great experience!
Had a wonderful experience with Winnie Nelson.
Had a wonderful experience with Winnie Nelson. She thoroughly explained features of the vehicle we were considering purchasing. She has made herself readily available for any questions that we have about our new car. Great experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LB sold me a truck on 1-28-26.
LB sold me a truck on 1-28-26. He was very knowledgeable about the trucks and never assumed that I automatically knew the features of the truck I was interested in. He took the time to explain its’ features and was more than happy to answer any questions I had. He takes a pressure-free approach when it comes to selling, making sure that the vehicle truly meets the desired wants and needs of the customer. I always felt he had my best interest in mind. His communication was also top notch as he kept me up to speed on the entire process. LB goes above and beyond to make sure his customers have the best experience possible. I’d HIGHLY recommend doing business with him, you won’t regret it. He is truly a strong asset to the Allen Samuels team.
LB sold me a truck on 1-28-26.
LB sold me a truck on 1-28-26. He was very knowledgeable about the trucks and never assumed that I automatically knew the features of the truck I was interested in. He took the time to explain its’ features and was more than happy to answer any questions I had. He takes a pressure-free approach when it comes to selling, making sure that the vehicle truly meets the desired wants and needs of the customer. I always felt he had my best interest in mind. His communication was also top notch as he kept me up to speed on the entire process. LB goes above and beyond to make sure his customers have the best experience possible. I’d HIGHLY recommend doing business with him, you won’t regret it. He is truly a strong asset to the Allen Samuels team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear about your positive experience with LB. Our team strives to provide knowledgeable and pressure-free service, ensuring customers find the perfect vehicle. Your recommendation means a lot to us, and we look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909
Great experience with a great salesman.
Great experience with a great salesman. Got exactly what i wanted.. my salesman went over and beyond
Great experience with a great salesman.
Great experience with a great salesman. Got exactly what i wanted.. my salesman went over and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your review! We're happy to hear that our sales team could walk you through your purchase, and we look forward to working with you again next time! Ted Teague, General Manager, Cell # 254-715-6909
He was awesome.
He was awesome. I was nervous at first but all that went away within a few minutes. He made the process super painless. Definitely will recommend.
He was awesome.
He was awesome. I was nervous at first but all that went away within a few minutes. He made the process super painless. Definitely will recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that our team made your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909
Always great service, efficient, and professional.
Always great service, efficient, and professional. They take care of your vehicle as if it were there own.
Always great service, efficient, and professional.
Always great service, efficient, and professional. They take care of your vehicle as if it were there own.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dustin! We're so happy to hear that we could help make your service appointment go smoothly. We hope we get to work with you again next time!Your feedback means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909
LB gave me and my wife top notch service and got me into
LB gave me and my wife top notch service and got me into the truck of my dreams in under 24 hours. He has a lifetime customer with me and my family. Thanks again LB for your awesome attitude and customer service
LB gave me and my wife top notch service and got me into
LB gave me and my wife top notch service and got me into the truck of my dreams in under 24 hours. He has a lifetime customer with me and my family. Thanks again LB for your awesome attitude and customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your experience with LB! Thank you for your kind words and for choosing us. We look forward to serving you and your family for years to come! Ted Teague, General Manager, Cell # 254-715-6909
The staff was nice.
The staff was nice. My tech answered questions I had at the time. I was in and out.
The staff was nice.
The staff was nice. My tech answered questions I had at the time. I was in and out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience! Our team takes pride in providing excellent service and ensuring all your questions are answered. Thank you for your kind words and for choosing us! Ted Teague, General Manager, Cell # 254-715-6909