Reviews
This was my first time buying a car, and Luke Dell made...
This was my first time buying a car, and Luke Dell made this process quick, easy, and enjoyable. Mr. Dell was very professional and pleasant to work with and made this first-time experience for me wonderful!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The people at The Selection are like a family and they...
The people at The Selection are like a family and they make you feel like family. They worked with me to get me what I wanted and helped me feel good about my choice. I will send people their way if someone is trying to buy.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What an easy process
Found the SUV we were looking for online. Drove over to Lawrence to check it out after having just left a large dealership in K.C. where we had to jump through hoop after hoop to just test drive a car. Jim greeted us, grabbed the key and sent us off for a test drive. Super easy process, awesome pricing, great customer service. We'll never shop a large dealer again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional, great personal communication answering...
Very professional, great personal communication answering any questions. Very quick response to questions as well, I felt like I was valued with this dealership, 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I don't even know where to start with my review for this...
I don't even know where to start with my review for this vehicle but I am incredibly happy that we came to The Selection. Luke Dell was incredible to work with. I had been helping my mother-in-law with looking for a van. We had spent many hours in other dealerships looking, test driving, negotiating, and scheduling. Needless to say there are a couple larger dealerships in town that we will never step foot in again because of poor unprofessional service. We found a 2106 Odyssey Elite and took it for a completely no stress, no pressure test drive which was exactly what was needed. After test driving everything worked out so smoothly that the transaction was seamless. I wasn't even buying the vehicle but Lukes professional service, understanding the customer, and upfront no frills and thrills sales process won me over as a future customer. My mother in law was so happy after this process she to said she would not go anywhere else in Lawrence for a her shopping needs!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new car
My fiancee and I had a great experience at Selection Auto! Luke and Brandon gave us plenty of time to test drive our car, and they took the time to thoroughly address all of the questions/concerns we had. Very low pressure, their friendliness even extended past the sale when we wanted to change our warranty and have a dent in our windshield sealed. We would recommend Selection Auto with absolutely no hesitation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luke was super quick and helpful. He made the whole...
Luke was super quick and helpful. He made the whole process of trading my old car in towards something different a breeze. Couldn't recommend him enough.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and Fair Process, Fantastic Car
I recently traded in my vehicle for something new. Luke and the owners made the process very easy. No pressure sales and very friendly. I would certainly recommend this dealership for anyone looking for a quality used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very thorough, makes sure your needs are met before...
Very thorough, makes sure your needs are met before trying to sell the vehicle. When selling the vehicle, not pushy at all, while still suiting the needs of the customer. This is how a dealer should be.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought a great little truck here from Luke, he's...
Just bought a great little truck here from Luke, he's laid back, no high pressure... just answers your questions, and finds out for you anything he doesn't know right away. Haven't had this quick and easy of a vehicle purchase in years. None of that pushing numbers across the desk nonsense. He even set up some post-purchase additions to be put on it next week. This is the second vehicle our family has purchased here, and we'll definitely come back for the next.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car