Reviews
Best car buying experience I've ever had!!!
I was in the market for a new car and found a car (already at a "great" price according to CarGurus) listed at The Selection. At first I was hesitant because it was a smaller dealer and I wasn't sure what to think. I showed up expecting some weirdo to come out and hunt me down and try to convince me to buy this car. Instead I was completely surprised to when Luke met me outside and handed me the keys. He said he had started earlier and cooled it off so we wouldn't get in a hot car. He said to take my time and that we will talk when I got back from my test drive. I was still a little hesitant as we pulled back into the lot. We went inside the dealership and again, I was surprised by how clean it was. Luke personally took care of the financing, the paperwork, the transfer of ownership, etc. in all of 20 minutes! It was incredible! The owner, Brandon, was there as well and we spoke for a while longer. He explained his philosophy, keep it small and simple and treat your customers right. Honestly, it just didn't feel right leaving in less time than it takes for me to drive home. Both Brandon and Luke were very accommodating. The vehicle was in excellent shape and clean! I've been in customer service for a long time and I'm here to tell you these people know how to treat their customers! On a side note, I happened to be there when one of the detailers came in, they treated him like family and I was presently surprised. The service and follow ups after the sell were unbelievable. Some additional paper work was required and Luke personally drove to my house and didn't inconvenience me at all. I was shocked! I've purchased a lot of different vehicles from a lot of different people in a lot of different ways and this is BY FAR the best experience I've ever had. I was also pleased to hear that their service department is only for their customers! Thank you Luke!!! Ben
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying Experience from Selection Premium
We drove 500 miles to buy a car from here and it was absolutely worth it. Transaction was smooth and everything was in order for us. Luke even came in and opened up the shop to handle our transaction on the 4th of July to accommodate us. The car was fair priced and even nicer than I anticipated. I will buy from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience buying car
If you want nice, luxury, clean cars without any hassle in dealing on buying a car go to (The Selection Premium Automobiles) in Lawrence ks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luke at The Selection made my day!
Luke at The Selection was a breath of fresh air. His sales style is friendly and no pressure at all. My wife and I enjoyed our time with him immensely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Acura MDX purchase
Luke Dell was very helpful and informative. He made the car buying process smooth and painless. He was even willing to mail my garage door opener to me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Car Buying Experience
My experience was good as far as buying cars goes. The Selection is friendly, fair and efficient. Would recommend and do business there again. Good selection of good cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good people who provide all the information
One of the things I loved the most is that this dealership has individuals who print out all the information they have on their vehicles. Therefore, one can meticulously look at what one is intending to buy and be more knowledgeable. They are to the point and very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very nice car buying experience
I was pleasantly surprised by what a relaxing car buying experience I had at Selection. There was no pressure and everyone was friendly and helpful. I would recommend Selection to anyone looking for a car.’
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luke is awesome
I had no problems at selection auto, Luke was fair, as well as very helpful throughout the entire process. I would recommend coming to the selection !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kick xxx car, even more kick xxx people
Luke was amazing with helping me get financed for the car of my dreams. He went above and beyond to make sure I got the best rate possible and made sure I received everything I needed in a vehicle. 10/10, would recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car