Reviews

5.0 out of 5 5.0
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • January 5, 2015

    We loved working with Dale and David. It was a great local feel and we bought a great car at a fair price. I will definitely work with crown auto sales... in my future car buying. We even made an agreement late on the 30th but decided it would be easier to complete the buying process on the 2nd and their handshake agreement was good enough for us and ours good enough for them. I then easily completed the process on the 2nd. Very low pressure, happy sale.

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    March 13, 2017

    I have been looking for a nice Volvo for about a year. I let Mary know what I wanted with the mileage, features and price restraints. David and Company... came though. Since I have been a previous customer I can say this. If something is not right they will take care of it. So if you're looking for a PUFF, Crown is the place.

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    Does recommend this dealer
    Shopped for a used car
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  • July 23, 2018

    Crown Auto and all that work there go above and beyond...They make purchasing a car easy and quick. There are no hidden costs and they stand behind their... autos. They have become our go to for any purchases!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    November 26, 2016

    Crown Auto Sales Review Pros: Almost too many to write about-Dave Watson has been in the business for 41 years and he knows cars. He also will tell you... the good and bad about each one. He only purchases good used cars—mostly one owner -good carfax! He doesn’t rush you to make a decision but allows you to test drive without hovering over your shoulder. He reminds me of my dad; he likes his cars washed and at their best. Mary who helps with the contracts; title, and DMV is thorough, and explains each piece of paper you have to sign. One of the best things-no processing fees!!! Plus, we know several people who will not buy cars anywhere else! Cons: Not really, but choice is limited My Toyota met a deer in November 2016, and was declared a total loss. I looked for used cars on-line in five different counties. I didn’t really find anything, and a couple of the dealers that did have cars I liked, have bad reputations. So, I broke down and called my friend’s mom. She has bought several cars from Crown and never complained. So, with her recommendations I called them and checked out their website. I saw several cars I thought I might like to test drive. We went down on Black Friday and test drove several cars. Finally, I narrowed it down to a Nissan Rogue and asked to test drive it again. Dave suggested I really drive a ways with it to make sure I would be happy with the car. I tested it in parking lots and over hills (not off road), fast and slow, and tested turn ratio. I came back and said we would buy it. Dave started the paper work and as it was now after 2 PM, I asked if we could go grab lunch while the paperwork was being performed. Dave sent us off to Silk Mill Grille and then we found out he bought our lunch! Dave knows good customer service! We went back to Crown Auto full and happy. We left with our Rogue and didn’t feel like we had been scammed, conned or cheated in any way. Thanks Dave and Mary! Sandra and Mike Gentry "We are to be a living, breathing story of the work of Christ in our lives!" Tim Kimmel

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    March 13, 2016

    I am raising the bar to “6 Stars” to acknowledge and compliment Crown Auto, Orange, VA owner David Watson. I requested David to find me a car with a couple... of preferred specifications. Within a couple of weeks David found me a car with my requested specs and with low mileage, all the owner’s manuals, two sets of keys and “ like new” condition. Being an entrepreneur Dave believes that customers come first, he believes in customer satisfaction and goes the “extra mile” to achieve those goals. At my request Dave took care of a couple of items on the car and offered delivery to my home since I was working extended hours. I want to compliment Mary (office manger) for her impeccable care in getting all the documentation completed prior to delivery. Only an entrepreneur will offer this level of quality service which is unheard of in corporations. Thanks and best wishes to Mary and Dave !

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    December 16, 2015

    to deal with Dave Watson. I do not have patience to haggle over price, talk to his boss and his boss, or spend hours negotiating a sale and paying $500.00... processing fee. Dave is straight forward, he quotes his price, after a little negotiating the deal is completed with a handshake. Mary does the paperwork in 45 minutes and I was in and out with a vehicle in 2 hours. Thanks Dave for providing this service to our community. You will be around for a long time simply because of your ethics and personality. Thanks to Mary for offering coffee and completing the paperwork in short time. Needless to say your business is highly recommended to anyone who is looking for a good vehicle at a reasonable price and can complete the transaction without getting a headache. Best Wishes.

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    Shopped for a used car
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  • 5.0 out of 5
    July 29, 2015

    Great people, great car, and great price! Extremely nice local car dealer off the beaten path in Northern Virginia. Worth the drive to Orange. Would definitely... buy from them again. Highly recommend.

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    Shopped for a used car
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  • 5.0 out of 5
    December 18, 2014

    I found my truck online and was able to call and speak to the manager right away. He was open and honest with me from the beginning. I couldn't have found... a better pre-owned vehicle anywhere else. It was the truck I wanted with next to no miles for a great price. I would highly recommend this dealership to anyone in the market for a used vehicle!

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    Shopped for a used car
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  • 5.0 out of 5
    December 2, 2014

    Don't waste your time buying a vehicle from anywhere else! My wife and I have never had a pleasurable car buying experience anywhere until we finally made... the right decision and went to Crown. There are no ridiculous processing fees, or other fees that you are charged. We bought a Volvo XC90 and couldn't be happier. David, Mike, and Mary are the most honest sales people we have ever met. They will not sell you a lie. We are proud to say that we are now Crown customers for life. Stuart & Megan Marshall Louisa, VA 23093

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    Shopped for a used car
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  • 5.0 out of 5
    October 30, 2014

    We recently purchased a vehicle from Crown. Pleasant experience. Friendly group of people. Dale Forbes was very helpful and Mary expertly handled the paperwork.... Would definitely recommend Crown Auto Sales. So far very pleased with our purchase.

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    Shopped for a used car
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