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Worst dealership I have ever dealt with. People do not return messages and salesman Jesse was very very rude so please dont have him as your salesman.... Have never been treated so neglectful and disrespectful. Shop elsewhere.
Jane, we are so sorry to hear you feel this way. We would love a chance to discuss further. We did forward this to our GM for further review.
I just left Jim Shorkey North Hills, and had a wonderful experience! Dan James was nothing but helpful, and made the process of buying a car nothing less... then enjoyable. He was patient, insightful, and overall an awesome guy to work with. I would recommend going to Jim Shorkey North Hills, and seeing Dan, to anyone. Thanks again Dan!
Easy and smoothe process. Low pressure. My salesperson, Jason Binnie, was fun, friendly, and great to work with. I'll be stopping by to see him next... time I'm in the market for a car.
Thanks so much for the awesome feedback!
Dealing with the business office at Jim Shorkey Dodge has been my worst car buying experience in over 40 years of purchasing cars. I purchased the car... in May and I'm still waiting on a signed over title in September. This was a simple cash deal and I'm buying from out of town so I will actually be obtaining the new title myself and simply need the signed over title to take to the title office. The day of purchase I was waiting at the dealer for 3 hrs to finish paperwork when I was finally told there was an issue with the title and they would need to get a replacement title. I've called each month and really never received an answer why it was taking so long other than they were waiting on a replacement title. I finally saw the replacement title on Aug 20th and it had a re-issue date of June 15th on it (even though when I called in Aug they told me it had just arrived). I signed the required paperwork on Aug 21 and as of late September I still don't have the title back. For 3 months I was driving the car with a dealer plate and now I'm driving with a T Plate. I would highly recommend going to another dealer where they take care of a customer. I've read other similar reviews with people not receiving their titles in a timely manner. BTW this is the first negative review I've ever written online.
Jake was great and wonderful customer service. Have already recommended to everyone. Best car buying experience we have had. We were greeted by a friendly... face, and Jake was great. Very personable. All staff we interacted with were great!
Excellent experience at Shorkey Chrysler. Dan was great! No pressure, and worked long & hard to find me the vehicle I needed at a deal I can afford.... No doubt, the best car-buying I've ever had!!!
Great to hear! Thank you so much for the awesome feedback. Please let us know if there is anything else we can help with!
Marco was very friendly, down to earth and not pushy. He did his best to get us a great deal and even offered us food, balloons and cookies, drinks and... popcorn which was helpful in satisfying our 3yr old who was with us through the whole process. Oh, yeah and we love the car. They went above and beyond to repair everything that was needed.
Great to hear! Thank you so much for the awesome feedback!
Rob Pokora was great to work with through the whole process. Patient, knowledgeable and helpful. Even helped keep my kids busy when we were picking the... vehicle up.
Thank you so much for the awesome feedback!
Fantastic service! Bryan Markovich was wonderful help! Got me exactly the payment I was looking for. In and out in just 2 hours. Wonderful experience!
Thank you so much for the awesome feedback!!!
I was looking for a specific car that I have seen before online at Jim Shorkey North Hills and I decided to stop by to check it out. To my fortune George... Barnes took care of me. Since the very beginning he and his teammate Jake Timko made the buying process very easy and enjoyable. Both of them were very professional, attentive, and sensitive to my needs. They took their time to make sure I was comfortable with the financials as well as with the car I was buying (after seeing a few other options). They never pressured me or rushed me throughout the process and after the decision was made and the purchasing process started, they stayed with me always making sure I felt at home. Thanks so much George and Jake. I will definitely go back to buy another car with you. If you a re looking to buy a car, this dealer has great options in pricing and car selection, but make sure to ask for George Barnes or Jake Timko if you only want to get the best treatment.
Thank you so much for the feedback along with the business. We are so happy to hear you enjoyed your experience. Please let us know if there is anythi...ng else we can help with.