Reviews
Justin Jones was awesome at his job.
Justin Jones was awesome at his job. Helped get the most for our trade in. Only issue was the person in charge of trade in value really low balled us. The only reason for the five stars, was because of Justin Jones. Darrel the loan officer was awesome as well. Answered every question we had on our loan. Everyone was so friendly. Just don't expect much out of your trade in.
Justin Jones was awesome at his job.
Justin Jones was awesome at his job. Helped get the most for our trade in. Only issue was the person in charge of trade in value really low balled us. The only reason for the five stars, was because of Justin Jones. Darrel the loan officer was awesome as well. Answered every question we had on our loan. Everyone was so friendly. Just don't expect much out of your trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jess Gettig was so incredibly professional and made
Jess Gettig was so incredibly professional and made buying my car such a great experience and such a breeze. I am so thankful for her and her team ❤️
Jess Gettig was so incredibly professional and made
Jess Gettig was so incredibly professional and made buying my car such a great experience and such a breeze. I am so thankful for her and her team ❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On May 7, 2025, I came into the dealership for my lease
On May 7, 2025, I came into the dealership for my lease buyout. I was charged for Paint & Fabric Protection, something I explicitly stated I did not want, but was still added to the Purchase Agreement without my knowledge. The service was never performed on my car. Now I'm being told that the Protection was added during inspection, it was not! The car was just being inspected as part of the end of the lease deal. There is no evidence of the treatment being applied on the Exterior or Interior of the car. I was adamant about not wanting or needing the Protection. In addition I did not have the opportunity to carefully review and understand the Purchase Agreement with a Financial Adviser before signing. Some documents required an electronic signature. I never received a copy of the signed documents until I asked for them and then were e-mailed to me, that's when I noticed the charge. This error has increased my finance amount by $1695.00, which in return, increased my payment. To makes things worse no one has responded to my emails.
On May 7, 2025, I came into the dealership for my lease
On May 7, 2025, I came into the dealership for my lease buyout. I was charged for Paint & Fabric Protection, something I explicitly stated I did not want, but was still added to the Purchase Agreement without my knowledge. The service was never performed on my car. Now I'm being told that the Protection was added during inspection, it was not! The car was just being inspected as part of the end of the lease deal. There is no evidence of the treatment being applied on the Exterior or Interior of the car. I was adamant about not wanting or needing the Protection. In addition I did not have the opportunity to carefully review and understand the Purchase Agreement with a Financial Adviser before signing. Some documents required an electronic signature. I never received a copy of the signed documents until I asked for them and then were e-mailed to me, that's when I noticed the charge. This error has increased my finance amount by $1695.00, which in return, increased my payment. To makes things worse no one has responded to my emails.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We just purchased a vehicle for the second time with them
We just purchased a vehicle for the second time with them and they're awesome. JJ was helpful, responsive and great to work with. Can't recommend JJ enough.
We just purchased a vehicle for the second time with them
We just purchased a vehicle for the second time with them and they're awesome. JJ was helpful, responsive and great to work with. Can't recommend JJ enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim Shorkey North Huntington Has been the Dealership that
Jim Shorkey North Huntington Has been the Dealership that I’ve used for the last 3 vehicles that I’ve had and I have to say that they are a very good dealership. Te people that work there from Service to Parts to Finance to the Sales Team are all very professional, courteous and helpful . This will probably be the only dealership that I use from here on out.
Jim Shorkey North Huntington Has been the Dealership that
Jim Shorkey North Huntington Has been the Dealership that I’ve used for the last 3 vehicles that I’ve had and I have to say that they are a very good dealership. Te people that work there from Service to Parts to Finance to the Sales Team are all very professional, courteous and helpful . This will probably be the only dealership that I use from here on out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best people to work with hands down!
Best people to work with hands down! Vary friendly, and willing to negotiate to set you the deal that you want! 10/10 highly recommend!
Best people to work with hands down!
Best people to work with hands down! Vary friendly, and willing to negotiate to set you the deal that you want! 10/10 highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to work with!
Great place to work with! Jim Shorkey CDJR was welcoming and my salesman, JJ, was knowledgeable, helpful, and made me confident in my purchase.
Great place to work with!
Great place to work with! Jim Shorkey CDJR was welcoming and my salesman, JJ, was knowledgeable, helpful, and made me confident in my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to deal with very quick doin paper work in and out
Great to deal with very quick doin paper work in and out in about 25 minutes.
Great to deal with very quick doin paper work in and out
Great to deal with very quick doin paper work in and out in about 25 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JJ was great to deal with.
JJ was great to deal with. He made my purchase easy and quick. Thanks again.
JJ was great to deal with.
JJ was great to deal with. He made my purchase easy and quick. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A pleasant experience.
A pleasant experience. My sales person Thom Betz... a top notch employee this dealership has. Very hassle free negotiations. We was in and out that day driving home in our newly purchased car. And we felt very comfortable the entire process.
A pleasant experience.
A pleasant experience. My sales person Thom Betz... a top notch employee this dealership has. Very hassle free negotiations. We was in and out that day driving home in our newly purchased car. And we felt very comfortable the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase