Reviews
kristen paulsen was absolutely terrific in helping me
kristen paulsen was absolutely terrific in helping me purchase a used car from Lithia of Billings, long-distance! she was responsive and on top of everything, made the purchase smooth and easy. many thanks to all who helped this happen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to know that our team, especially Kristen Paulsen, made your long-distance purchase smooth and easy at Lithia Toyota of Billings. Thanks for choosing us and enjoy your new ride!
Made the whole process seamless.
Made the whole process seamless. Worked directly with me remotely in Minnesota. Zero friction. Flew out and drove it home comfortably without incident. Great people, all positive interactions. Recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that your remote car buying experience was seamless and positive with us at Lithia Toyota of Billings. Thanks for the recommendation! Safe travels on all your future journeys.
TJ was a great salesperson and I really enjoyed
TJ was a great salesperson and I really enjoyed interacting with him. I highly recommend him as an A+++ person to deal with. He was personable and didn't treat me as just another sale. Nothing like the stereotypical "Car Salesperson". Lithia Toyota Billings was great as well. No complaints at all with how they treated me. This is my 2nd purchase from them and if I ever need another vehicle I am certainly going to go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that TJ and our team at Lithia Toyota of Billings provided you with a great experience! It's wonderful to see your continued support, we'll be here for any future vehicle needs. Thanks so much for the A+++ review!
Everyone was kind right from the start and right to the
Everyone was kind right from the start and right to the point very professional, I would go back to them again, they all helped my experience buying a vehicle from a car dealership in a very positive way !!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know that you had a positive and professional experience with us at Lithia Toyota of Billings. We appreciate your feedback, and we look forward to assisting you again in the future!
Friendly, knowledgeable and fair with trade in.
Friendly, knowledgeable and fair with trade in. Answered all my questions Other staff was very welcoming and Terence even followed up with a phone call after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with our team at Lithia Toyota of Billings. It's great that Terence and the rest of our staff were able to assist you effectively! Thanks for your review, we appreciate it!
Very clean dealership and all of the staff was very
Very clean dealership and all of the staff was very helpful and friendly. Overall a very good car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mason, we're delighted to know you had a positive car buying experience at Lithia Toyota of Billings. Thanks for the feedback on our clean dealership and friendly staff!
Everything is good except for the technical issues on the
Everything is good except for the technical issues on the radio screen. That’s the only issue or questions we have.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Polly, we're glad to know that you had a good experience overall at Lithia Toyota of Billings. For the radio screen issue, our service team would be more than happy to assist you with it. Don't hesitate to reach out!
TJ over at Lithia helped me get into a rav4.
TJ over at Lithia helped me get into a rav4. I cannot wait to adventure in it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on the new RAV4, Sam! Thank you for choosing Lithia Toyota of Billings. We will see you again next time.
This was the most enjoyable car buying experience I’ve
This was the most enjoyable car buying experience I’ve ever had. TJ was fantastic and went the extra mile and then some to make sure my family got the best deal on the safest vehicle. He let me take as much time as I needed to make a decision and answered every question. Thanks, TJ!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that you had an enjoyable car-buying experience with us at Lithia Toyota of Billings! It's great to see TJ went the extra mile for your family. We appreciate your feedback and look forward to serving any future needs.
Lithia Toyota of Billings, TJ, and staff created a great
Lithia Toyota of Billings, TJ, and staff created a great experience for my first time buying a car! I would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! Thank you for choosing Lithia Toyota of Billings. We hope to serve you again soon.