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Meet Kelley Miles

Kelley Miles headshot
Corporate Delivery Coordinator
(8 reviews)

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Industry experience 9 years
Dealership experience 9 years

Reviews

Everything was done to my expectations, service is

Everything was done to my expectations, service is professional and courteous, I will return for my next scheduled appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Service

We finalized our second purchase from Southern Buick GMC Lynnhaven on 11/12/19. Sales associate Fred Patterson was knowledgeable, extremely professional and customer-focused. Promises made, were promises kept. Interactions with other staff members was a positive experience, as well. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

2019 Envision

My 2016 Envision lease was ending soon and I went to see about getting another Envision. I chose the 2019 because of the Galaxy Silver Metallic paint which isn't offered with the 2020 Envision. It's a "Very Nice Car" and Steve Jernigan saw to it that I was able to keep my license plates with the letters, VNC. Totally awesome. Fredrick Patterson was great in helping me get the Envision I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Price quoted for service was not the price I paid no happy a

Price quoted was not price I paid not happy at all interity goes a long way. If I ask if that is the total amount dont just say yes say it is an estimate

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

State inspection

Service was done as promised with no issues. I was able to drop my truck off and pick it up after I got off work. Outstanding very clear dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

One happy family with the new Enclave Avenir

My husband and I were very happy with our buying experience of our new SUV- 2019 Buick Enclave Avenir AWD from Southern Buick-GMC Lynnhaven dealership. The entire sales teams were very friendly yet professional and great to work with from start to finish with our transactions. Ms. Shacara Lawrence was our sales consultant and she worked so diligently to help us find the model that best fit our family's needs. She helped us work out a deal that was fair for us and the dealership. We'd like to give her five star ratings. Our new Buick SUV is awesome, even our two kids love it! We've been driving it for two weeks now and we love everything about it! It has plenty of space inside and the safety features included is top notched! We are very satisfied customers and we are looking forward to working with their service team department for the service maintenance which is free for a lifetime as a part of their Hospitality Buyers Program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

gmc canyon shudder in transmission

service dept did great job fixing my truck!!!!! tech to took truck home with my permission to test drive both ways to try and duplicate shudder. on the way back in to work next he duplicated 3 times. or we would have never found it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service!

Lee and the rest of the staff at Southern GMC-Buick were friendly, courteous, and overall great people that really helped me in the process of buying my first car. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.