Reviews
Logan in sales and Frank in finance were awesome they
Logan in sales and Frank in finance were awesome they were respectful and honest throughout the whole process. Thank you both for the experience
Logan in sales and Frank in finance were awesome they
Logan in sales and Frank in finance were awesome they were respectful and honest throughout the whole process. Thank you both for the experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
It was great.
It was great. This was fastest I've ever been in and out of a dealership buying a new car
It was great.
It was great. This was fastest I've ever been in and out of a dealership buying a new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
The entire team that worked with and around me have far
The entire team that worked with and around me have far surpassed expectations. I went knowing what I would liked to have had and this team made it happen. I will recommend this dealership to friends and family. Thanks Southern!
The entire team that worked with and around me have far
The entire team that worked with and around me have far surpassed expectations. I went knowing what I would liked to have had and this team made it happen. I will recommend this dealership to friends and family. Thanks Southern!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
They were all very helpful and are great at what they do
They were all very helpful and are great at what they do . Thank you so much.
They were all very helpful and are great at what they do
They were all very helpful and are great at what they do . Thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Ashley was a tremendous help.
Ashley was a tremendous help. She stayed in contact with me through the whole process. They followed my wishes and did everything they could to get me in the car I wanted and needed. The whole team that helped with purchasing my SUV was awesome. I recommend Ashely and her team for your car buying experience.
Ashley was a tremendous help.
Ashley was a tremendous help. She stayed in contact with me through the whole process. They followed my wishes and did everything they could to get me in the car I wanted and needed. The whole team that helped with purchasing my SUV was awesome. I recommend Ashely and her team for your car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Ashley and Kacie are the best.
Ashley and Kacie are the best. I will continue to use them as my go to people when I'm ready to buy again. Great dealership.
Ashley and Kacie are the best.
Ashley and Kacie are the best. I will continue to use them as my go to people when I'm ready to buy again. Great dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
I have purchased a lot of cars over the years and it’s
I have purchased a lot of cars over the years and it’s not something I enjoy. But l can honestly say that my salesperson Phyllis was very thorough and attentive and made the process a whole lot easier for me. She was even able to help me get closer to a price that l was comfortable with. I will definitely refer anyone I know in the market for a car to call Phyllis.
I have purchased a lot of cars over the years and it’s
I have purchased a lot of cars over the years and it’s not something I enjoy. But l can honestly say that my salesperson Phyllis was very thorough and attentive and made the process a whole lot easier for me. She was even able to help me get closer to a price that l was comfortable with. I will definitely refer anyone I know in the market for a car to call Phyllis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
I have my kia looked at a few weeks ago.
I have my kia looked at a few weeks ago. Southern kia informed my husband it had a bad strut. It would be covered under warranty, so we had them replace it. My kia was still having issues. We took it to another shop for a second opinion. That shop found two other parts that have been broken, and during their inspection, found that the strut did not have a plate over it. Meaning whoever replaced the strut left parts out. My husband went back to ask them to fix their mistake. He was immediately told no. Southern kia told my husband they are still fighting to have the start covered and all that paperwork. They will not replace the strut under warranty because the plate is not bad. But the strut plate is missing because their tech never put all the parts on my car when the strut was originally put in BY Southern kia. This place is a joke. I will NEVER go back here. I will never purchase another kia. Dealing with anyone associated with kia, is nothing but stressful in my opinion.
I have my kia looked at a few weeks ago.
I have my kia looked at a few weeks ago. Southern kia informed my husband it had a bad strut. It would be covered under warranty, so we had them replace it. My kia was still having issues. We took it to another shop for a second opinion. That shop found two other parts that have been broken, and during their inspection, found that the strut did not have a plate over it. Meaning whoever replaced the strut left parts out. My husband went back to ask them to fix their mistake. He was immediately told no. Southern kia told my husband they are still fighting to have the start covered and all that paperwork. They will not replace the strut under warranty because the plate is not bad. But the strut plate is missing because their tech never put all the parts on my car when the strut was originally put in BY Southern kia. This place is a joke. I will NEVER go back here. I will never purchase another kia. Dealing with anyone associated with kia, is nothing but stressful in my opinion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The team has been informed that you were scheduled to arrive at the dealership today to have the noise identified. Let us know if we can assist you further.
Great people in and out no problem I referred my daughter
Great people in and out no problem I referred my daughter and my sister to them
Great people in and out no problem I referred my daughter
Great people in and out no problem I referred my daughter and my sister to them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
My truck sat for 2 weeks and no repairs was done on my
My truck sat for 2 weeks and no repairs was done on my truck at all I just kept getting passed around with no real answers to my questions
My truck sat for 2 weeks and no repairs was done on my
My truck sat for 2 weeks and no repairs was done on my truck at all I just kept getting passed around with no real answers to my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trinney. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.