Reviews
Great experience.
Great experience. Desirea was extremely knowledgeable. Very easy to make a great decision to buy.
Great experience.
Great experience. Desirea was extremely knowledgeable. Very easy to make a great decision to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the initial inquiry to the final purchase, Desirea
From the initial inquiry to the final purchase, Desirea and Allen made the entire experience easy, comfortable, and completely transparent.
From the initial inquiry to the final purchase, Desirea
From the initial inquiry to the final purchase, Desirea and Allen made the entire experience easy, comfortable, and completely transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an incredible experience working with Edwin at BMW
I had an incredible experience working with Edwin at BMW of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and beyond to arrange for that exact vehicle to be delivered to the dealership for me. Most impressively, he managed to get everything finalized and handed me the keys the very same day. If you’re looking for a seamless, stress-free car buying process, I highly recommend asking for Edwin!
I had an incredible experience working with Edwin at BMW
I had an incredible experience working with Edwin at BMW of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and beyond to arrange for that exact vehicle to be delivered to the dealership for me. Most impressively, he managed to get everything finalized and handed me the keys the very same day. If you’re looking for a seamless, stress-free car buying process, I highly recommend asking for Edwin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We were very much impressed the way Edwin interacted with
We were very much impressed the way Edwin interacted with us throughout. He is very knowledgeable, courteous and professional. We felt bad that finally we could not buy the car at the price (we were willing to pay). Overall, we left with very positive impression and hope in future we will be returning there to buy a car of our choice. Saurabh
We were very much impressed the way Edwin interacted with
We were very much impressed the way Edwin interacted with us throughout. He is very knowledgeable, courteous and professional. We felt bad that finally we could not buy the car at the price (we were willing to pay). Overall, we left with very positive impression and hope in future we will be returning there to buy a car of our choice. Saurabh
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a really good and smooth experience trading in and
I had a really good and smooth experience trading in and buying another car at BMW Silver Spring. Amit was extremely knowledgeable and very easy to work with. His passion for BMW cars really came through and he helped me make a better informed decision. I wanted to also thank Joy for working with me on my trade in. She went above and beyond in the service department in trying to get my front differential fixed. Ultimately she helped me decide on trading it in.
I had a really good and smooth experience trading in and
I had a really good and smooth experience trading in and buying another car at BMW Silver Spring. Amit was extremely knowledgeable and very easy to work with. His passion for BMW cars really came through and he helped me make a better informed decision. I wanted to also thank Joy for working with me on my trade in. She went above and beyond in the service department in trying to get my front differential fixed. Ultimately she helped me decide on trading it in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amit Thanki was an absolute pleasure to work with.
Amit Thanki was an absolute pleasure to work with. He truly felt like a trusted friend who advised me with honesty and care, always prioritizing what was best for me. Amit was friendly, patient, knowledgeable, and incredibly informative, going above and beyond to make sure I felt confident in every decision. He created an experience that was warm, safe, and genuinely enjoyable, and I drove away loving my vehicle and feeling completely supported throughout the process.
Amit Thanki was an absolute pleasure to work with.
Amit Thanki was an absolute pleasure to work with. He truly felt like a trusted friend who advised me with honesty and care, always prioritizing what was best for me. Amit was friendly, patient, knowledgeable, and incredibly informative, going above and beyond to make sure I felt confident in every decision. He created an experience that was warm, safe, and genuinely enjoyable, and I drove away loving my vehicle and feeling completely supported throughout the process.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Desirea was a pleasure to work with and the entire team
Desirea was a pleasure to work with and the entire team was friendly, knowledgeable and helpful. Very good experience and would return.
Desirea was a pleasure to work with and the entire team
Desirea was a pleasure to work with and the entire team was friendly, knowledgeable and helpful. Very good experience and would return.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience with BMW
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience with BMW of Silver Spring from start to finish. The entire team was professional, transparent, and genuinely focused on making the process smooth and enjoyable. A special shout-out to Debbie, our saleswoman, who was nothing short of outstanding. She was knowledgeable, patient, and truly listened to what we wanted. No pressure, no games — just clear communication and exceptional service every step of the way. You can tell she takes pride in her work and in representing the BMW brand. We are absolutely in love with our 2025 BMW M5 — an incredible car delivered by an equally incredible dealership. The experience exceeded our expectations, and because of that, we already know this won’t be our last purchase here. If you’re looking for a dealership that values relationships, professionalism, and top-tier customer service, BMW of Silver Spring is the place to go. Highly recommended, and we’ll definitely be back again Soon!
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience with BMW
⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal experience with BMW of Silver Spring from start to finish. The entire team was professional, transparent, and genuinely focused on making the process smooth and enjoyable. A special shout-out to Debbie, our saleswoman, who was nothing short of outstanding. She was knowledgeable, patient, and truly listened to what we wanted. No pressure, no games — just clear communication and exceptional service every step of the way. You can tell she takes pride in her work and in representing the BMW brand. We are absolutely in love with our 2025 BMW M5 — an incredible car delivered by an equally incredible dealership. The experience exceeded our expectations, and because of that, we already know this won’t be our last purchase here. If you’re looking for a dealership that values relationships, professionalism, and top-tier customer service, BMW of Silver Spring is the place to go. Highly recommended, and we’ll definitely be back again Soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience.
Great experience. Beautiful and modern dealership. Deserai Jackson was wonderful. We were truly impressed and satisfied.
Great experience.
Great experience. Beautiful and modern dealership. Deserai Jackson was wonderful. We were truly impressed and satisfied.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We just purchased our 4th consecutive BMW.
We just purchased our 4th consecutive BMW. This was our first experience with BMW of Silver Spring and it was undoubtedly our best experience. Amit Thanki was patient and thorough in walking two senior citizens through the IT bells and whistles that came with our new BMW. All around it was a great experience and we love the car.
We just purchased our 4th consecutive BMW.
We just purchased our 4th consecutive BMW. This was our first experience with BMW of Silver Spring and it was undoubtedly our best experience. Amit Thanki was patient and thorough in walking two senior citizens through the IT bells and whistles that came with our new BMW. All around it was a great experience and we love the car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jeff, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
