Reviews
Edwin made buying my BMW a smooth and stress free
Edwin made buying my BMW a smooth and stress free experience. I highly recommend working with him!
Edwin made buying my BMW a smooth and stress free
Edwin made buying my BMW a smooth and stress free experience. I highly recommend working with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Edwin is great.
Edwin is great. Assertive and knowledgeable with being pushy and aggresive. We would recommend him to others.
Edwin is great.
Edwin is great. Assertive and knowledgeable with being pushy and aggresive. We would recommend him to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased a car with the help of Ron, and it
We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.
We recently purchased a car with the help of Ron, and it
We recently purchased a car with the help of Ron, and it was truly one of the best car-buying experiences we’ve had. Ron was friendly, professional, and never pushy. He listened to what we needed, answered all our questions clearly, and made the process smooth from start to finish. What stood out most was how attentive and considerate he was throughout—from our first visit to the final paperwork, he made sure we felt comfortable and informed at every step. We’re very happy with our purchase and highly recommend Ron to anyone looking for a helpful and easygoing salesperson.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Reza, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased my car from out of state and everything went
I purchased my car from out of state and everything went smoothly. Documents were signed remotely and there was no high pressure to buy extras.
I purchased my car from out of state and everything went
I purchased my car from out of state and everything went smoothly. Documents were signed remotely and there was no high pressure to buy extras.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
The dealership environment, courtesy and reception were
The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty.
The dealership environment, courtesy and reception were
The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Lwilso39, Thank you for the kind words about our dealership. We take great pride in providing a clean, friendly and courteous sales and service environment for our clients. We do regret that the presentation of the optional warranties during the finance process felt excessive. While it’s our goal to inform customers of all available protections, it’s never our intention to make anyone feel pressured. We’re also pleased that our General Manager, Steve Sarecky, had the opportunity to speak with you directly to better understand your concerns and help put you at ease. We truly value your business and appreciate the opportunity to make things right. If there’s anything more we can do, please don’t hesitate to contact Steve directly at 301.679.4375 or steve.sarecky@mileone.com. Thank you.
Edwin was amazing in helping me get my BMW deal done.
Edwin was amazing in helping me get my BMW deal done. He was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions promptly and went above and beyond to ensure I got the best deal possible. I highly recommend Edwin to anyone looking for a great experience when buying a BMW.
Edwin was amazing in helping me get my BMW deal done.
Edwin was amazing in helping me get my BMW deal done. He was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions promptly and went above and beyond to ensure I got the best deal possible. I highly recommend Edwin to anyone looking for a great experience when buying a BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Desirea was wonderful.
Desirea was wonderful. Extremely helpful in expediting the purchase and shipping of my new BMW Z4 M40i. She was personable, well spoken, and even put up with my repeated texts! I will go out of my way to ask for Desirea next time I car shop at BMW of Silver Spring.
Desirea was wonderful.
Desirea was wonderful. Extremely helpful in expediting the purchase and shipping of my new BMW Z4 M40i. She was personable, well spoken, and even put up with my repeated texts! I will go out of my way to ask for Desirea next time I car shop at BMW of Silver Spring.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Edward, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ron Askew went above and beyond to help me get the exact
Ron Askew went above and beyond to help me get the exact car I wanted. The vehicle had to be built and shipped, but Ron kept me informed throughout the entire process. His communication was clear and consistent, and he made sure there were no surprises on delivery day. The whole experience was smooth, professional, and stress-free. I truly appreciate his dedication and highly recommend working with him if you’re looking for exceptional service!
Ron Askew went above and beyond to help me get the exact
Ron Askew went above and beyond to help me get the exact car I wanted. The vehicle had to be built and shipped, but Ron kept me informed throughout the entire process. His communication was clear and consistent, and he made sure there were no surprises on delivery day. The whole experience was smooth, professional, and stress-free. I truly appreciate his dedication and highly recommend working with him if you’re looking for exceptional service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Ron Askew went above and beyond to help me get the exact
Ron Askew went above and beyond to help me get the exact car I wanted. The vehicle had to be built and shipped, but Ron kept me informed throughout the entire process. His communication was clear and consistent, and he made sure there were no surprises on delivery day. The whole experience was smooth, professional, and stress-free. I truly appreciate his dedication and highly recommend working with him if you’re looking for exceptional service!
Ron Askew went above and beyond to help me get the exact
Ron Askew went above and beyond to help me get the exact car I wanted. The vehicle had to be built and shipped, but Ron kept me informed throughout the entire process. His communication was clear and consistent, and he made sure there were no surprises on delivery day. The whole experience was smooth, professional, and stress-free. I truly appreciate his dedication and highly recommend working with him if you’re looking for exceptional service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I would like to give a shot out to BMW of Silver Spring.
I would like to give a shot out to BMW of Silver Spring. The customer service I received from Harold Shelby (sales consultant) and Pedro Delgago (Finance and Insurance manager) was phenomenal. In my opinion, they went above and beyond with my car buying process, from a fair price of my vehicle, to financing my vehicle. My BMW x1 was financed at 4.42 percent. AWESOME!!! ... GOD is GREAT! All glory be to GOD for sending these amazing people to me.
I would like to give a shot out to BMW of Silver Spring.
I would like to give a shot out to BMW of Silver Spring. The customer service I received from Harold Shelby (sales consultant) and Pedro Delgago (Finance and Insurance manager) was phenomenal. In my opinion, they went above and beyond with my car buying process, from a fair price of my vehicle, to financing my vehicle. My BMW x1 was financed at 4.42 percent. AWESOME!!! ... GOD is GREAT! All glory be to GOD for sending these amazing people to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!