Great car buying experience!
Charles and Buddy were both friendly and helpful. I usually hate the car buying experience but these guys made it practically painless! I highly recommend checking this place out if you are looking for an honest deal on a used car.
Would Not Reccomend These Guys To Anyone
Would not recommend buying a car from these guys to anyone. I bought a Nissan Altima with 60,000 miles from them a little over a month ago. Two weeks after buying the car the transmission completely went out. When I called the dealership they told me to get it towed to them and they would put a new transmission in it. I then had it towed back to Ames Cars (for $480). The next day Buddy called me and said that they would now only pay for half the transmission. So now, I have not only been out almost $14,000, but an additional nearly $500, haven't had a car for 3 weeks - having to pay to uber/lyft everywhere, and they still expect me to pay for half the transmission. Long story short... do not buy a car from Ames Cars. They will screw you over every chance they get.
Very accommodating, friendly and helpful
We found a car online, and wanted to look at it. We were up against a tight time frame as we were driving up from KC. They were awesome and started the loan process, gave us all the information we needed and had everything ready to go the moment we hit there. They will remain at the front of our radar when car shopping in tve future. Truly a wonderful experience on the phone, in person, through the process and from start to finish.
Top Shelf Integrity
My entire experience from start to finish has been simply outstanding. Corey helped me from the moment I walked in the door. It was a comfortable atmosphere and I enjoyed the fish tank in the office, great idea! I appreciated the honesty and integrity up front. Something rare these days in a lot of business practices. As part of my negotiations I was promised the repair of two, what I'd refer to as "nagging" items. These were handled without question just like I was promised. Living 60 miles away it took me nearly 2 months to return to get these items repaired. They not only remembered me on the phone, they talked to me like I had just left their office and wanted to ensure I was satisfied with the repairs. If you're in need of a quality used car with many brands as options, do yourself a favor and go to Ames Cars and talk with Corey. I know you'll be happy in the end. Thank you Corey and Charles very much! I love my BMW and I'll be back again someday. Tim
I've always bought my cars and big dealerships so I wasn't sure about coming to a small dealership but it was great. I went and test drove the car I wanted and discussed the buying process which was the easiest and fastes buying process I've ever gone through for a car. No pressure what so ever like you get from the big dealerships. Corey helped me with any questions I had and did a great job with the whole process!
Great customer service!
For a few years I needed a new car but was timid with the car buying process. With the help from family and Shane I was finally able to have a reliable vehicle of my own. Shane was very helpful and made car buying a breeze! I would highly recommend Shane/Ames cars for a easy, hassle free buying experience. Thank You!
Hey Marcy! Helping you find the right vehicle was a great experience. Your entire family was extremely fun to work with and Peyton was hilarious. I know that car shopping is extremely stressful for a lot of people, and I always make it as simple as it possibly could be. I enjoy treating my customers like I do my friends want you to know that I am always looking out for your best interest. I am happy we could help you, Peyton, and BunBun! I know you guys will enjoy the Jeep, and I am happy I could assist you in making your trips to work and other places just a little more comfortable. Thanks again and if you need anything you have my cell. - Shane
Fast, Flexible, Friendly
I was skeptical having to drive 40 miles to get a car, but other reviews were favorable and the vehicle was what I wanted so I made the trip. We worked with Shane and he got us in the vehicle and on the road to test drive. When we got back we worked with him and got a great deal on our trade in. We had to come back the next day to get the vehicle and needed to get in and out fast and all of the paperwork was ready to go and there was no pressure to buy any extra warranties or anything extra. Great experience.
Hey Craig! You were a great customer and this is why I like doing my job. I get to work with people. It always feels great to know you felt like your experience was catered specifically for you. When you and any other customer(s) are here you are my focus and I want you to know that you will receive my best efforts. The QX will work out great for you and your family, and I hope you had a great road trip to Cedar Rapids. You have my cell, so please call me if you have any questions.
Great customer service
Shane was very friendly and very easy to deal with.
Robert! It was a pleasure meeting both you and your wife. Getting to know you guys was a tremendous amount of fun and I wish the trip was a bit more fruitful than anticipated. I will definitely keep you updated about inventory, and I know that we will be able to do business in the future. As well, I will quadruple check the work the finance company performs. I wish you the best of luck and next time I'm visiting my mother in Ohio I will give you a ring. Thanks again and take care. - Shane
Best car buying experience to date!
Amescars.com gave us one of the best car buying experiences you could imagine. Shane made everything very clear and easy for us throughout the buying process. I always felt like we were working for what was in my best interest and i never felt like I was getting a bad deal. Shane even went on to check in on us after the sale was completed and cover the cost for some unforeseen repairs the car needed. Regardless of the minor problems we ran into I love the car I got and every car on their lot looked like a great deal. Shoutout to Shane for making me the youngest person hes gotten approved for a loan!
Hey Chris! It's great to hear from you and it makes me feel good knowing that you had the best buying experience yet, and it was found right here at our little store. Your mother is making the right moves helping you build your credit this early in your life. Being 17 and having credit is putting you miles ahead of all of your peers. You'll be able to get a house and get your own loans before you know it and when you're out of college it will even help you get a job. Kudos to you sir and the Altima will be a great vehicle for you. Keep on playing the LoL games and study hard. You are definitely going places and even though you aren't in college yet you know what you want to do, and that too speaks volumes. Making pro moves Chris. Thanks again. - Shane
Shane was a great salesman, was willing to go out of his way for me, the buyer, and was a very respectful and knowledgeable individual Shane had great communication skills and was dedicated to the sale and job. Overall a great experience and would recommend this place and salesman to anyone searching for a vehicle.
Curtis! It was a pleasure working with you, and I am glad you're loving the Audi. The A4 is a fun vehicle and you'll have a great experience with it. I am sure all of your co workers are envious of your new ride. You are a hard working individual, especially for someone your age. I think it's great that you want to own your own business someday. Keep those professional contacts close because they will be an asset to you when you want to start up your own business. That mentor you told me about sounds like a great guy. Pick his brain apart and spend as much time with him as you can. Not only will you get knowledge and contacts by working with him, but you'll acquire a lifelong friend. Thanks again Curtis and call me if you have any questions, you have my cell! - Shane