Reviews
Very professional and up front communication when I dropped the car off and throughout the process.
Very professional and up front communication when I dropped the car off and throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear and upfront communication is a cornerstone of how our service department operates. Thank you for the five-star rating and for trusting us with your Sonata’s service. Knowing that our updates felt professional from drop-off through completion means a lot to our team.
The communication was clear and consistent, with quick responses to all my questions. The paperwork was prepared in advance, and everything was explained clearly when I arrived at the dealership. The entire process was completed within 30 minutes. My car was also ready for the walkthrough as soon as I arrived, making the overall experience very smooth and efficient.
The communication was clear and consistent, with quick responses to all my questions. The paperwork was prepared in advance, and everything was explained clearly when I arrived at the dealership. The entire process was completed within 30 minutes. My car was also ready for the walkthrough as soon as I arrived, making the overall experience very smooth and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed coordinating advance paperwork and ensuring clear, timely responses to your questions. Knowing that your new Palisade was ready for a walk-through as soon as you arrived and that the entire purchase wrapped up in 30 minutes feels rewarding. Your kind words and five-star rating mean a great deal to us.
I have purchased a lot of cars over the years, but I can honestly say this buying experience was by far the best I've ever had. No pressure, nothing but the facts and being helpful from every single person at the dealership, and I've never felt more comfortable throughout the buying process. The speed and accuracy of everything was exactly what I was hoping for, and when it came to the financing part at the end once we had made our decision, that too was above and beyond expectation. This process truly felt unique compared to every other time I have purchased from a dealership. Although I leave reviews here and there, I never rave unless it's truly warranted. I can't say enough about Dane and everyone at the dealership for how great our process was.
I have purchased a lot of cars over the years, but I can honestly say this buying experience was by far the best I've ever had. No pressure, nothing but the facts and being helpful from every single person at the dealership, and I've never felt more comfortable throughout the buying process. The speed and accuracy of everything was exactly what I was hoping for, and when it came to the financing part at the end once we had made our decision, that too was above and beyond expectation. This process truly felt unique compared to every other time I have purchased from a dealership. Although I leave reviews here and there, I never rave unless it's truly warranted. I can't say enough about Dane and everyone at the dealership for how great our process was.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about our no-pressure, fact-focused process highlights how our team aims to make every purchase comfortable and efficient. Hearing that Dane and everyone on our team exceeded your expectations during the financing stage and throughout the sale means a lot. We’re honored your Kia Sportage Hybrid buying experience stood out as the best you’ve ever had.
The service advisors that we have worked with have provided excellent customer service. As such, we expect that service each and every time. I am sure is how you feel as well.
The service advisors that we have worked with have provided excellent customer service. As such, we expect that service each and every time. I am sure is how you feel as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our service advisors have delivered exceptional care means a lot to our team. We look forward to providing that same level of attention to your Hyundai Santa Fe HEV on every visit.
I'm always treated in a professional and friendly manner. Someone usually reaches out out to keep me posted on my vehicle's status.
I'm always treated in a professional and friendly manner. Someone usually reaches out out to keep me posted on my vehicle's status.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you feel treated with care and professionalism means a lot to our service team. We’re pleased we could keep you informed about the service status of your Tucson.
Always great service! Awesome facility and staff. Very efficient service department. Work was completed in a very professional manner and time was ideal.
Always great service! Awesome facility and staff. Very efficient service department. Work was completed in a very professional manner and time was ideal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department enjoyed providing efficient, professional care for your Hyundai Palisade. Knowing that our facility and staff made a great impression on you means a lot to our team.
Nate was awesome! He was friendly, helpful, and made the entire car-buying experience easy and enjoyable. He answered all my questions and made sure I felt comfortable every step of the way. I absolutely love my new Hyundai Tucson! 🚙❤️ Highly recommend asking for Nate!
Nate was awesome! He was friendly, helpful, and made the entire car-buying experience easy and enjoyable. He answered all my questions and made sure I felt comfortable every step of the way. I absolutely love my new Hyundai Tucson! 🚙❤️ Highly recommend asking for Nate!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
"Thank you so much for the incredibly kind words! I am thrilled to hear that you had an easy and enjoyable car-buying experience. Helping you feel comfortable every step of the way is always my top priority. I absolutely love that you are enjoying your new Hyundai Tucson 🚙❤️! Safe travels, and thank you again for highly recommending Nate, Chris and Tenecula Hyundai.
Very responsive, personable, professional and helpful. I was very pleased with my purchase and I will be back!
Very responsive, personable, professional and helpful. I was very pleased with my purchase and I will be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found our team responsive, professional, and helpful means a lot to us. We’re thrilled your purchase of a new Elantra left you so satisfied. We look forward to welcoming you back to our dealership soon.
The customer service at Temecula Hyundai is always excellent. I have owned 2 Hyundai vehicles and have used them for all services. On my last visit for an oil change my service rep Steve Emriquez informed me that the oil was extremely low that indicated a problem. He suggested I bring the vehicle back after a thousand miles to check the oil consumption. He told me that if there is a problem that Hyundai of Temecula would contact the manufacturer for help in resolving the issue.
The customer service at Temecula Hyundai is always excellent. I have owned 2 Hyundai vehicles and have used them for all services. On my last visit for an oil change my service rep Steve Emriquez informed me that the oil was extremely low that indicated a problem. He suggested I bring the vehicle back after a thousand miles to check the oil consumption. He told me that if there is a problem that Hyundai of Temecula would contact the manufacturer for help in resolving the issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of Steve’s attentiveness and clear guidance on monitoring your Tucson’s oil level highlights how our service department prioritizes proactive care. Knowing you rely on us for both routine maintenance and follow-up checks is truly rewarding. We appreciate your loyalty in trusting our team with both of your Hyundai vehicles over the years.
Everything was great. Only issue I had was truck had window sticker if $57,000 and when I went to buy it they said it was actually $60,000+ extras . Outside of feeling a little taken advantage of on the price , everything else was easy.
Everything was great. Only issue I had was truck had window sticker if $57,000 and when I went to buy it they said it was actually $60,000+ extras . Outside of feeling a little taken advantage of on the price , everything else was easy.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We’re glad to hear that the overall purchasing process was easy and that you had a positive experience with our team. We are, however, sorry to hear about your concerns regarding the pricing and that you left feeling taken advantage of. Transparency is extremely important to us, and we never want a customer to feel unclear or uncomfortable about the final price of their vehicle. We appreciate you bringing this to our attention and will use your feedback to help us improve the experience we provide our customers.