I recently visited and bought a used car from Auto Focus and what and easy and pleasant experience it was overall, I can wholeheartedly recommend them.... I was hesitant when going to see the car I had identified on the carfax website due to some of the negative reviews I had read on Yelp. I have to say I was met by several polite and warm salespeople who responded to my questions with sincere responses even searching the internet to find solutions to potential problems/shortcomings I had read about with that type of vehicle. I have bought many used cars over the last 35 years and have never felt so confident that I had purchased a "good" car. I got the distinct impression that the salespeople did everything they could to ensure used cars were "fixed" and in as good working order as they could possibly get them to be, even taking them back for factory recalls. Readers need to remember that with some older cars it is impossible to predict what will stop working next and if they repair a problem when you take it back then what more can one ask for? Thank you Auto Focus for making buying the car a pleasurable experience.
James made the experience of buying a used Toyota Yaris and trading in my old car an enjoyable and easy experience. No pressure. When I brought the car... back in a few days after the sale for a vibration issue, James got a mechanic to immediately take it in and after only 5 minutes, I had the car back with an ingenious fix for the problem. I highly recommend the Auto Focus sales department and am already impressed with the Foreign Accents Repair Service. Thank you.
We have been repeat customers of Auto Focus over the past 10 years. We have purchased our 5th car recently, and the car buying experience is as always... nothing more than top satisfaction which is why we keep coming back. We have purchased cars for all members of our family here. I can say enough about all of their staff from James Garrison, (Sales) who very knowledgeable and goes above the call of duty to make sure customers are satisfied. James is great. Also, everyone else there including owners are just honest people and couldn't ask to work with a better group of people. I have worked closely with both James & and also one of the owner's, Scott and can tell you that I am not the only repeat customer. They have built their business on honesty & integrity. They are a great place to shop for a new/used car and they take great care of their customers and sell great quality cars. ! I will continue to keep coming back.
After receiving my promised floor mats and touch up paint, I can easily give James and his staff an excellent rating. Everyone was very friendly, helpful... and efficient. Thanks again for helping me find my Subaru.
James and Chris are a great team. They are informative, friendly and no pressure. I bought a Mini from them and couldn't be happier. I drove around the... state looking at other Minis and Auto Focus's car was the best around. There were some minor issues that they really wanted to get right before I left. They stayed late (maybe I shouldn't share that) to get me taken care of. They gave me a fair price on my trade-in and I feel that the price James had for the Mini was fair. Thanks guys! I owe y'all a beer!
I have to say that Auto Focus is an Atypical Dealer. James and Chris went above and beyond and far exceeded my expectations. Buying a car from Auto Focus... could not have been a more pleasant experience. I highly recommend them. You, like me, will not be disappointed with the level of Customer Service that they provide. Their attention to detail is spot on. Not only in the vehicles that they offer, but in the quality of the attention to the customer. Thanks again James.
Recently purchased a 2007 Volvo S40. James Garrison is exceptional and made the entire process perfect. James assisted me with finding a "Fun" car within... my budget, assisted me with finding lending options, and took care of All the Registration/DMV details. Auto Focus has made a New customer for All of my future car needs and maintenance. It is a good feeling to find honest people, and I look foward to dealing with them in the future.
I am very satisfied with the that James has gotten for me. He had exceeded my expectations and I am still in love with the car he had found. I will definitley... be recomending Auto Focus to anyone in need of a car.
Having worked at another car dealership years ago, I've seen the best and worst of car sales people -- James Garrison is one of the good guys. We needed... to find a new home for an old family friend... a classic Volvo. James found a buyer within a week, took care of all the details, was helpful, responsive, and communicative throughout the process. Would recommend him to anyone who wants to work with an automotive professional of integrity.
James at AutoFocus made the car buying process simple, easy and very comfortable. I searched the inventory online, called about my needs and when I was... ready went in to see the vehicle. The vehicle was clean and I was test driving down the road in minutes. After the decision was made to buy, the whole process was wrapped in less than an hour. The title and registration details were all taken care of without my even knowing. I drove off with the plates from my trade in vehicle. I would highly recommend AutoFocus to anyone looking for a vehicle. You can tell there are many years in the car business there. Doug