[{"id":455145,"firstName":"Ryan","lastName":"Martin","titleText":"Service","shortBioText":"","emailTxt":"RyanMartin@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455141,"personPtyId":36392729,"firstName":"Justin","lastName":"Gift","titleText":"Internet Sales Manager","shortBioText":"I have been with Lithia since 2007 and moved here from Manassa, Colorado. I love to spend time with my family while enjoying the outdoors and everything Central Oregon has to offer. Among many things, one of the best parts of my job is getting to meet new people every day and help them find their dream cars! We have such a great staff throughout the whole dealership who's common goal is to make the customer experience as enjoyable as possible before, during and after the sales process.","emailTxt":"JGift@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/acb96004f0d8.jpg","drDealerId":39915,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1193875200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455153,"personPtyId":37635460,"firstName":"Benjamin","lastName":"Thornton","titleText":"Service","shortBioText":"","emailTxt":"BThornton@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455139,"firstName":"Jason","lastName":"Cobb","titleText":"Finance","shortBioText":"","emailTxt":"JCobb@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":455149,"firstName":"Joshua","lastName":"Raines","titleText":"Sales","shortBioText":"","emailTxt":"JRaines@lithia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455143,"firstName":"Patrick","lastName":"Jordan","titleText":"Finance","shortBioText":"","emailTxt":"PJordan@lithia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":455138,"firstName":"Brian","lastName":"Bower","titleText":"Sales","shortBioText":"","emailTxt":"BBower@lithia.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103552,"firstName":"Evan","lastName":"Livsey","titleText":"Sales Professional","shortBioText":"Evan has been a Sales Consultant with Chevrolet Cadillac of Bend since July of 2011. He grew up in Sisters and spent most of his life in Central Oregon with the exception of his college years in California during which he played College Baseball. Evan now enjoys hiking, wakeboarding, and spending time with his 5-year-old son. He hopes to teach him what it means to be a team player and family man. Evan takes pride in providing superior service that customers won\u001at find anywhere else.","emailTxt":"elivsey@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/2fb96415-4c73-4ef2-8b33-22e982addac2.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455137,"firstName":"Michael","lastName":"Bongiorno","titleText":"Sales","shortBioText":"","emailTxt":"MBongiorno@lithia.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103557,"firstName":"Victor","lastName":"Perdue","titleText":"Sales Professional","shortBioText":"Victor has been with Lithia Chevrolet and Cadillac of Bend for just under a year now. He moved to the Central Oregon area from Atlanta, Georgia. He enjoys swimming, basketball, traveling, and especially spending time and eating good food with his family. He appreciates the opportunity he has to meet new people and help them pick out the perfect car to suit their lifestyle.","emailTxt":"vperdue@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/06c862c6-2a55-48a8-935c-d52bd24a3a0b.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103551,"personPtyId":31951955,"firstName":"Richard","lastName":"Johnson","titleText":"Sales Manager","shortBioText":"Richard has been the Sales and Finance Manager at Chevrolet Cadillac of Bend for just over a year now but has been in the automobile business for over 18 years. Richard has lived in many locations in Oregon and beyond but decided to move to Bend because he respects the small-town life-style and wanted the best schools for his children. He enjoys camping, fishing, and all sorts of recreational vehicles like dirt-bikes, quads, and street-bikes.","emailTxt":"richardljohnson@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/5a4786a4-822a-43ec-8b08-f809a99c7eb7.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103598,"firstName":"Phil","lastName":"Valbert","titleText":"General Sales Manager","shortBioText":"Phil has been with Lithia Motors for 14 years, 3 in his home town of Roseburg and 11 in Klamath Falls. He gladly accepted the GSM position in Bend and has been enjoying the great things Central Oregon has to offer like fly-fishing the local rivers and hiking ever since. Phil\u001as favorite part of the job is witnessing a customer\u001as happiness and being part of the experience when they first purchase their \u001adream\u001a car.","emailTxt":"pvalbert@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/da39a40e-f955-45b8-b0c7-7b9b97f16c4a.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":455147,"firstName":"Israel","lastName":"Owens","titleText":"Sales","shortBioText":"","emailTxt":"IOwens@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455148,"personPtyId":34690414,"firstName":"Bryson","lastName":"P.","titleText":"Sales","emailTxt":"BPasswaters@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455144,"firstName":"Rex","lastName":"Long","titleText":"Sales","shortBioText":"","emailTxt":"RexLong@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":114824,"firstName":"Steve","lastName":"Burnett","titleText":"General Manager","emailTxt":"Sburnett@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":455151,"firstName":"Charles","lastName":"Splees","titleText":"Service","shortBioText":"","emailTxt":"CSplees@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455146,"firstName":"David","lastName":"Neuberger","titleText":"Service","shortBioText":"","emailTxt":"DNeuberger@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455136,"personPtyId":48241657,"firstName":"Travis","lastName":"Adams","titleText":"Assistant Parts Manager","emailTxt":"TAdams@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/73ece5983de8.jpg","drDealerId":39915,"dealerEmpStartDtUtc":"1188604800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":455142,"personPtyId":35552207,"firstName":"Kenneth","lastName":"Hollands","titleText":"Sales","shortBioText":"","emailTxt":"KHollands@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455150,"firstName":"Labree","lastName":"Rich","titleText":"Administration","shortBioText":"","emailTxt":"LRich@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":455140,"firstName":"Alan","lastName":"Gibson","titleText":"Sales","shortBioText":"","emailTxt":"AlanGibson@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455152,"firstName":"Bryce","lastName":"Stanfield","titleText":"Sales","shortBioText":"","emailTxt":"Bstanfield@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Chevrolet Cadillac of Bend

Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Chevrolet Cadillac of Bend Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2013

At Chevrolet Cadillac of Bend we believe two things: Integrity isn't built overnight and Respect is something a car deal

...

ership earns by the way it treats people over time. Chevy Cadillac of Bend is an Oregon car dealer committed to earning customers for life. That means we respect your time. We treat you like a neighbor. We listen to what you want and give you the straightforward information you need to make an intelligent decision. That's the way business should be done. Because just like the Chevrolet cars and trucks we sell, Chevy of Bend runs deep.

"It's the Real Deal."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
341 lifetime reviews. Includes reviews of Chevrolet Cadillac of Bend from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 23, 2018

    My salesman Micheal was excellent. Great experience with this dealership. We have bought a truck and leased a car with Micheal as our salesman on both... deals and he was great to work with .

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Jordan

    Finance

    (4.8) 6 reviews

    Michael Bongiorno

    Sales

    NOT RATED

  • 5.0 out of 5
    November 23, 2018

    We were needing a comfortable SUV Our friend suggested a sales associate We arrived early, ask for suggested sales associate Very happy with all his... information and knowledge for comparisons of different Suv type vehicles We enjoyed the test drives, very comfortable Learned lots of information

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Martin

    Service

    (5.0) 10 reviews

    Benjamin Thornton

    Service

    (4.9) 11 reviews

    Joshua Raines

    Sales

    (4.8) 6 reviews

    Brian Bower

    Sales

    (4.4) 7 reviews

  • March 12, 2015

    Had a great salesman and he was very helpful in showing us all the features of this 1500 Silverado. Was probably best experience I have had in buying... a car and I have purchased quite a few. I have his phone number and feel that of I have a question that I could call on him. I would recommend him as a person that one should contact if they are in the market for a car. The facility is nice and waiting room is comfortable.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2018

    I made an appointment for service, when I arrived they didn't have me scheduled for appointment. Ben Thornton worked me in and my pickup was serviced... within 90 minutes. xxxx good customer service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Thornton

    Service

    (4.9) 11 reviews

  • 5.0 out of 5
    November 18, 2018

    Great buying experience and great staff from purchase to vehicle walk through.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to... help!

  • 5.0 out of 5
    November 14, 2018

    Another outstanding transaction with Brian Bower at Bend Chevrolet Cadillac. All the staff was very attentive and made sure everything on my new Traverse... was ready to go.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Cadillac of Bend and we hope to see you again soon!

  • 5.0 out of 5
    November 11, 2018

    Ben has been my advisor for many months. But Terry started opening a little earlier than 7 AM...so I have been using Terry---and both Ben and Terry are... GREAT! They deserve raises!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2018

    I have been looking for a very particular make and model for a couple of years. I stop by this dealer when I see they have what I am looking for. This... particular day they showed they had one on line. We stopped by, met Levi on the lot, purchased in record amount of time and made it home in time to take my kids to Trick-or-Treat! Levi was GREAT!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Cadillac of Bend as your first choice for all your automotive needs!

  • 4.0 out of 5
    November 10, 2018

    This was a normal oil change and was accomplished fairly quickly.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we really appreciate your positive review! We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 6, 2018

    In and out in time expected. Nothing out of the ordinary.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

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Chevrolet Cadillac of Bend

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