[{"id":455145,"firstName":"Ryan","lastName":"Martin","titleText":"Service","shortBioText":"","emailTxt":"RyanMartin@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455141,"personPtyId":36392729,"firstName":"Justin","lastName":"Gift","titleText":"Internet Sales Manager","shortBioText":"I have been with Lithia since 2007 and moved here from Manassa, Colorado. I love to spend time with my family while enjoying the outdoors and everything Central Oregon has to offer. Among many things, one of the best parts of my job is getting to meet new people every day and help them find their dream cars! We have such a great staff throughout the whole dealership who's common goal is to make the customer experience as enjoyable as possible before, during and after the sales process.","emailTxt":"JGift@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/acb96004f0d8.jpg","drDealerId":39915,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1193875200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455153,"personPtyId":37635460,"firstName":"Benjamin","lastName":"Thornton","titleText":"Service","shortBioText":"","emailTxt":"BThornton@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455139,"firstName":"Jason","lastName":"Cobb","titleText":"Finance","shortBioText":"","emailTxt":"JCobb@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":455143,"firstName":"Patrick","lastName":"Jordan","titleText":"Finance","shortBioText":"","emailTxt":"PJordan@lithia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":455138,"firstName":"Brian","lastName":"Bower","titleText":"Sales","shortBioText":"","emailTxt":"BBower@lithia.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103557,"firstName":"Victor","lastName":"Perdue","titleText":"Sales Professional","shortBioText":"Victor has been with Lithia Chevrolet and Cadillac of Bend for just under a year now. He moved to the Central Oregon area from Atlanta, Georgia. He enjoys swimming, basketball, traveling, and especially spending time and eating good food with his family. He appreciates the opportunity he has to meet new people and help them pick out the perfect car to suit their lifestyle.","emailTxt":"vperdue@lithia.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/06c862c6-2a55-48a8-935c-d52bd24a3a0b.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455150,"firstName":"Labree","lastName":"Rich","titleText":"Administration","shortBioText":"","emailTxt":"LRich@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":103552,"firstName":"Evan","lastName":"Livsey","titleText":"Sales Professional","shortBioText":"Evan has been a Sales Consultant with Chevrolet Cadillac of Bend since July of 2011. He grew up in Sisters and spent most of his life in Central Oregon with the exception of his college years in California during which he played College Baseball. Evan now enjoys hiking, wakeboarding, and spending time with his 5-year-old son. He hopes to teach him what it means to be a team player and family man. Evan takes pride in providing superior service that customers won\u001at find anywhere else.","emailTxt":"elivsey@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/2fb96415-4c73-4ef2-8b33-22e982addac2.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103551,"personPtyId":31951955,"firstName":"Richard","lastName":"Johnson","titleText":"Sales Manager","shortBioText":"Richard has been the Sales and Finance Manager at Chevrolet Cadillac of Bend for just over a year now but has been in the automobile business for over 18 years. Richard has lived in many locations in Oregon and beyond but decided to move to Bend because he respects the small-town life-style and wanted the best schools for his children. He enjoys camping, fishing, and all sorts of recreational vehicles like dirt-bikes, quads, and street-bikes.","emailTxt":"richardljohnson@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/5a4786a4-822a-43ec-8b08-f809a99c7eb7.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455149,"firstName":"Joshua","lastName":"Raines","titleText":"Sales","shortBioText":"","emailTxt":"JRaines@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":103598,"firstName":"Phil","lastName":"Valbert","titleText":"General Sales Manager","shortBioText":"Phil has been with Lithia Motors for 14 years, 3 in his home town of Roseburg and 11 in Klamath Falls. He gladly accepted the GSM position in Bend and has been enjoying the great things Central Oregon has to offer like fly-fishing the local rivers and hiking ever since. Phil\u001as favorite part of the job is witnessing a customer\u001as happiness and being part of the experience when they first purchase their \u001adream\u001a car.","emailTxt":"pvalbert@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/ldevenport/da39a40e-f955-45b8-b0c7-7b9b97f16c4a.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":455147,"firstName":"Israel","lastName":"Owens","titleText":"Sales","shortBioText":"","emailTxt":"IOwens@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455148,"personPtyId":34690414,"firstName":"Bryson","lastName":"P.","titleText":"Sales","emailTxt":"BPasswaters@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455144,"firstName":"Rex","lastName":"Long","titleText":"Sales","shortBioText":"","emailTxt":"RexLong@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":114824,"firstName":"Steve","lastName":"Burnett","titleText":"General Manager","emailTxt":"Sburnett@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":455151,"firstName":"Charles","lastName":"Splees","titleText":"Service","shortBioText":"","emailTxt":"CSplees@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455146,"firstName":"David","lastName":"Neuberger","titleText":"Service","shortBioText":"","emailTxt":"DNeuberger@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":455137,"firstName":"Michael","lastName":"Bongiorno","titleText":"Sales","shortBioText":"","emailTxt":"MBongiorno@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455136,"personPtyId":48241657,"firstName":"Travis","lastName":"Adams","titleText":"Assistant Parts Manager","emailTxt":"TAdams@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/73ece5983de8.jpg","drDealerId":39915,"dealerEmpStartDtUtc":"1188604800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":455142,"personPtyId":35552207,"firstName":"Kenneth","lastName":"Hollands","titleText":"Sales","shortBioText":"","emailTxt":"KHollands@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455140,"firstName":"Alan","lastName":"Gibson","titleText":"Sales","shortBioText":"","emailTxt":"AlanGibson@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":455152,"firstName":"Bryce","lastName":"Stanfield","titleText":"Sales","shortBioText":"","emailTxt":"Bstanfield@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39915,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Chevrolet Cadillac of Bend

Rectangle 48
Sales 10:00 AM - 5:00 PM
Service Closed

Chevrolet Cadillac of Bend Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2013

At Chevrolet Cadillac of Bend we believe two things: Integrity isn't built overnight and Respect is something a car deal

...

ership earns by the way it treats people over time. Chevy Cadillac of Bend is an Oregon car dealer committed to earning customers for life. That means we respect your time. We treat you like a neighbor. We listen to what you want and give you the straightforward information you need to make an intelligent decision. That's the way business should be done. Because just like the Chevrolet cars and trucks we sell, Chevy of Bend runs deep.

"It's the Real Deal."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
330 lifetime reviews. Includes reviews of Chevrolet Cadillac of Bend from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 2, 2018

    Ben Thornton and Ryan Gridley always takes care of me and my car. Even thought they had my car for most of the day I was able to borrow a car from them... and do my errands that needed to get done. They deserve a raise.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    October 2, 2018

    your staff was great and your service was great.would recommend your dealership to all.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to h...elp!

  • March 12, 2015

    Had a great salesman and he was very helpful in showing us all the features of this 1500 Silverado. Was probably best experience I have had in buying... a car and I have purchased quite a few. I have his phone number and feel that of I have a question that I could call on him. I would recommend him as a person that one should contact if they are in the market for a car. The facility is nice and waiting room is comfortable.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    This was my first service experience at Chevrolet Cadillac of Bend. Great, friendly customer service. Nice waiting area with coffee and treats available.... I had my 2 year old grandson with me and he was well entertained in the kids area. Wonderful experience and I highly recommend!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Martin

    Service

    (5.0) 9 reviews

  • 5.0 out of 5
    September 22, 2018

    Superior Service Department - Quailty work and honest about what needs fixed.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so pleased you enjoyed your visit to Cadillac of Bend! We look forward to your next visit! Take care!

  • 5.0 out of 5
    September 20, 2018

    The reception is always warm and the service first class.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Cadillac of Bend and we hope to see you again soon!

  • 5.0 out of 5
    September 20, 2018

    Even though I didn't have an appointment on a very busy Monday morning, Ben Thornton was able to rearrange the service schedule so I could have an oil... change and tire rotation in an hour! His efficiency and willingness to go "the extra mile" is much appreciated. Ben is definitely the "go to guy" at Chevrolet of Bend.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Thornton

    Service

    (4.9) 9 reviews

    Labree Rich

    Administration

    NOT RATED

  • 2.0 out of 5
    September 17, 2018

    During my visit I was immediately met by Jared Peterson who was very friendly and I recommend him highly. The problem came later when I was introduced... to another salesperson, Brian Bower. My experience with him was very negative so that my overall impression of the dealership was negative. I was interested in the Chevy Colorado diesel with the access cab and long bed, yet Brian Bower kept insisting Chevrolet doesn't offer the diesel engine in the access cab. Chevy obviously does as I found it on the Chevrolet website before visiting the dealership. Yet Brian kept telling me they don't make one. Then he questioned me on why I would want a diesel anyway and why I don't want the gasoline version. Who is he to question me on my preferences. So just know that anyone who deals with Mr. Bower at the Chevy dealership in Bend must have their preferences approved by him before he will sell you a vehicle. Then he tried to recommend the crew cab version to me, even after I told him I don't want the crew cab. I mentioned how I was pretty sure it would not fit in my garage and so he then criticized the size of my garage. The gall of this guy is almost unbelievable. Next he lied to me about the gasoline engine used in the Chevy Colorado. In trying to convince me that I should purchase a gas version instead of the diesel, he proceeded to tell me how that particular engine was used in numerous other Chevy vehicles and he proceeded to name several. The Corvette stuck out in my mind. After I got home later, I decided to check his facts. I cannot find a single Corvette that uses the same engine as the 6 cylinder Colorado. It is reasonable to assume at this point that he lied about the entire list. Brian Bower will use any tactics, especially lying and confrontation to sell a vehicle. Though I can't judge the entire dealership on the actions of one salesperson, a dealership that would employ Brian Bower must condone his behavior. Therefore I do not recommend this dealership to anyone.

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    2.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Bower

    Sales

    (4.3) 6 reviews

  • 5.0 out of 5
    September 10, 2018

    Thorough and efficient car buying experience. We knew what model we wanted and the salesperson gave a thorough explanation of the pros and cons of each... version of that model without trying up sell us at every turn. Therefore we were able to make the best car buying decision for us and get in and out in no time.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

  • 4.6 out of 5
    September 5, 2018

    This is our second car from Chevrolet of Bend. Our trade was within our expectations without a lot of haggling. Justin has always been the best, we really... appreciate him.. Love our Chevys!

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    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Gift

    Internet Sales Manager

    (5.0) 11 reviews

    Joshua Raines

    Sales

    NOT RATED

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