Cardinal Auto Sales

I bought a car from them several months ago. The car is just fine, and the buying process was fine. The problem is I was promised a second key fob (for... a key-less car) and one never came. I have called on 3 occasions and twice been told I would get a call back, and then told to call them again on Monday! Working in sales myself, I understand that handling the sale is one thing, but following through on customers needs after the sale is what keeps customers. I was planning on buying a second car, I won't do it there.

I drove from Fort Bragg to Raleigh, to purchase a used car because I was warned of shady business practices in Fayetteville when it comes to used cars.... I purchased a Volkswagen Jetta from this dealership last week. After leaving the lot I took the vehicle to Meineke in Fayetteville to have a comprehensive diagnostic done. Only a few things were noted on the diagnostic. First, I needed an oil change because the wrong oil was placed in a Euro-engine and I needed a four wheel alignment. I paid for my diagnostic and oil change, then called the dealership back concerning the alignment. If the car is serviced prior to selling, you would think an alignment would be performed on the front end. My salesmen (Matt) gave me the run around all week. “I’ll talk to the boss, I’ll call you back, I’ll take care of you”. Then to top it off the car ended up with electrical problems as well. We had to take it to a VW dealer to fix those issues. BTW the 90 day warranty is a joke. You can never get a hold of anyone and they don’t return calls. The warranty company is just as shady as this dealership. My advice to anyone looking for a car is to shop elsewhere. Look for a certified used car dealership. It may cost a little more upfront, but at least you’ll have peace of mind.

After getting in a car wreck the previous night, i needed to find a fairly specific vehicle within a lot of constraints from my bank making the process... almost impossible, however after 20 hours of searching, cardinal saved the day. Great service and found exactly what i needed i highly recommend them

Wasn’t notified I had a ongoing warranty on my car. He then tried to sell me one that would’ve cost 2,000 over idk how many years. A/C never turns off.... My gear shift got stuck while I was parked far away from home randomly. When I asked for these things fixed he argued with me in front of other customers and employees. I bet all the good reviews on this website was by THE SAME PERSON whoever works there

Ok, so buying a new car, or in this case, truck is not my favorite thing. Was looking for a truck but not sure what I wanted. Talked to Timothy Johnson... and he had me try a few. Luckily, there was a 2009 F-150 Lariat available that looked good. Spent a little more than I was going to (of course) but got a fair deal. When I pointed out some damage (bent bumper and cracked driving lamp, Timothy promised that they would fix it. Wrote it up and he was as good as his word. The fix looks great. The truck looks good and runs fine. I am happy with the deal. Would deal with Cardinal and Timothy again. Take care with higher mileages unless you pay cash. Almost had an issue with my lender because it was just over 150K. Not Cardinal's problem, just mine. The truck runs great and was well-kept.

I purchased a 2006 Jeep Commander from them last November, since then it was an absolute nightmare. We tried to negotiate the price down, since the car... only came with one key which the fob didn’t work and the key was bent. A month into owning the car the engine threw a rod and blew leaving me on the side of the road. Now my transfer case has blown, again leaving my car disabled. It has been 7500 in repairs, when the car wasn’t even worth that. Would never recommend anyone buying from theses sideways people, all they are going to do is cheat you out of your money.

Christine j is a cool dude who got me a good deal on a car. The costumer services was reallly good. They were chill people.

Everybody I spoke with at this establishment was friendly and made sure I was taken care of by Timothy (which I was). He was great to work with and very... polite and humorous. He took a lot of the stress out of finding a used vehicle.

Do not use this business. They are absolutely atrocious. They are bold face liars to boot. They sold a Honda Ridgeline knowingly that had major issues,... and when I called to rectify the situation, the salesmen Christian(Yeah, real "christian" like, basically told me to pound sand ) After contacting the owner, Hassan, he gave me a load of crap of how honest he was, then said he would offer to refund me $500 on a $10,000 dollar sale. What's even worse than this company, is the crappy warranty service that these shysters are selling. Basically the engine was no good, the mechanic so stated, but yet the warranty company decided that it was a simple head gasket repair, of course which then proceeded to go bad after I had to dump in another $5000 on this piece of crap that Cardinal willingly sold, and which they lied about. So now, I am currently $15,000 in the hole with a piece of crap that does not run. Do not walk away from these dirtbags, RUN for the sake of your wallet and well-being!!! If I could give less that 1 star, I would happily give this business a negative -5 star rating. Complete trash!

Christian was a very helpful salesman. The dealership was very organized and had options for everyone at reasonable prices. I will definitely recommend... them to friends and I will be back when it's time to buy again.