I cannot say enough good things about J & C Auto Sales. From the beginning of the car buying experience to the exchanging of the keys; Jas and his staff... were incredibly helpful. My wife and I were in the market for a Toyota 4-Runner and eyed one on their lot. Jas happily let us test drive it around town and the interstate for as long as we wished. He was very nice and engaging in conversation with my wife and I. It was also a nice touch to see a customer leaving with his new ride, give us the 'thumbs up' as he was pulling out of the lot when we returned. When it came to price negotiating, little had to be done on our end as Jas dropped the price substantially without me even trying to barter with him. I will also say that the price was very comparable to the KBB value that I researched beforehand. We live an hour away and regretted that my wife did not get to test drive the vehicle so Jas, without inquiring, offered to let us take the 4-Runner home and leave our vehicle at his lot (after signing waivers, of course). This was unexpected and a nice touch, since my wife will be the one primarily driving anyway. That night, my expecting wife, became ill and had to be admitted to the local hospital. Upon calling Jas and informing him that I would be unable to bring the vehicle back to him that day, he was very understanding and asking how my wife was doing. He told me to not worry about a thing and to call him back when I had free time, but that my family was the first priority. When I called Jas back, he told me that we could handle majority of the financial paperwork via email and internet connections. He very simply told me what he needed from me and I provided it to him. Jas also periodically called to check on my wife's status and made such a genuine approach throughout the entire process. What really blew me away was the day my wife was released from the hospital, Jas offered to drive all the way to our house and bring our old vehicle back, and sign all the paperwork in our house! I have never heard of any car dealer ever even considering to do this and I was amazed. He came all the way down with his father and we signed the paperwork at 8pm. He even made duplicates for our records. It was such a blessing for this to happen at that point in our lives as my wife was still weak and did not want to travel in a vehicle for a long period of time. If you are considering a car dealer to use, J & C Auto Sales is the best that I have encountered. Their genuine attitudes and effort to go the extra mile are second to none. Jas went above and beyond what he needed to do and I am very grateful for all that he did for us. You do not find service and salesmanship like this in our country anymore and I am glad that we were able to witness it. Please give them a try and I know you will not be disappointed in any way, shape, form, or fashion!!!
What a joy to be helped by Eric and Jas! If you want to be treated right, this is the place to go. They showed us several cars that were in our price range... and the type of car we were looking for, allowing us to test drive them without any reservations. When we decided on a 2006 Honda Civic, the transaction was smooth and they got us almost a 1% loan savings over what we had already gotten on our own. The car was in great shape. The service has been excellent. They even had toys there for the kids while we were doing the paper work. We were treated right. This is the second car that I've bought there in the past 7 months. If I need another one, they will be the first ones I go to, and you won't be disappointed if you go see them either. Thanks again J&C Autos!
I recently purchased mu used car from J & C Auto Sale and had an excellent experience. The staff team is friendly and helpful in getting you in your car... and out the door without any crazy contracts. All of their vehicles are reliable and have been inspected and they also offer extended warranties which are well worth the money. This dealership is outstanding in every way and I will purchase from them again some day in the future. Highly recommended and well worth the visit!
I enjoyed the fact that I wasn't pressured into anything. Eric handled my paperwork and I was in one day and drove away the next. It really was that easy.
Eric, Jas and James went out of their way to make me feel comfortable about looking and buying a car. Each one of them went beyond the call to be friendly,... courteous and upfront about any information I requested or needed about the car I was interested in. I love my ewused car it fits me! These guys take the extra effort to make sure that the car you drive off in is a car that they would drive off in. Mine needed a little work done and Eric got the work done, test drove it and kept me in the loop of the status everyday; this is awesome cutsomer service; I wish everyone could be this way. FINALLY a car dealer with honesty and integrity, that I can trust and recommend to others; my next car will come from J&C Auto Sales. I love my VW Beetle! PS: The secretary was also top notch!
Eric at J&C in Pelham went out of his way to keep me in the loop on cars in my price range and called or emailed when he thought I might be interested.... Even during a torrential summer storm he was out in the lot with umbrellas to let me do some test driving. Worth a look!
My experience with J&C Auto Sales was above and beyond what I expected. They have been family owned and operated for a long time and they are sure to make... you feel like a part of their family with the friendly service that they provide. I found comfort in knowing i was taken care of from the time that I inquired about a vehicle, throughout my purchase, and even after I bought the car. This was my second car to buy from them, and I will definitely be back!!!
Thank you for your review. At J&C we strive to treat each individual customer like family. We believe in providing exceptional service before, during,... and after the buying process. Your business is greatly appreciated. Thank You!!