Dublin Mazda

I wish I could give Dublin Mazda negative stars. The salesman named Suman Zachary and his manager Ken Harvey are crooks. They gave out empty promises that... they knew they would never keep to lure you into their trap. If you think you are safe if they put their promises in writing like in a contract, you are deadly wrong. They are professional lairs and contract scam specialists. They outsmart you. They cleverly worded the contract so that the contract does not mean what it seems to mean. They intentionally used vague and ambiguous words and the contract can always be interpreted in their favor. They made sure the contract can mean anything they wish and you cannot use it to sue them or claim damages. Only lawyers specialized in business contract can find out the loopholes. Before you sign the contract, they interpret it one way. But after you have signed the contract and have paid, they interpret it the other way. They also cleverly calculated all the numbers to make sure that you will give up claiming damages if you add up legal cost. All they want is your money. However, they don't earn money the right way. They earn your money by giving you lies after lies and empty promises that they know they will never keep. As soon as they get your money out of your pocket, they will deny all responsibilities, regardless they previously gave you verbal promises or written contracts. Don't deal with this crook dealer unless you want to take your own risk. I learned my lesson the hard way. I warn all potential customers to stay away from this crook dealer. They practice dishonest business on daily basis. They will be scrutinized by Mazda and by District Attorney for fraud, and will go out of business soon. When this happens, all prepaid overpriced future service package and oil/filter change will be a total waste of your money. Save your money to buy elsewhere, unless you yourself are a lawyer so there is no legal cost to add up (there is still opportunity cost though.)

They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears... online then that is what should be included in the Sale.

The salesman, didn’t seem very interested in taking us on a test drive. The first time we visited, they sent us back saying the AC broke and thus all salesman... went home, we came back a few days later to a not so warm welcome. When the salesman pulled the car for test drive, he said it’s runnjng low on gas and thus he cannot take us for long test drive, seemed very uninterested.

Great communication skills. They make everything easy and understandable. A+ service.

Found a car on the internet we were interested in, called ahead and they had it ready to show upon our arrival. Buying process very straightforward with... pleasant interactions all around. Would buy another car here without hesitation.

Please give my thanks and appreciation to your wonderful sales staff starting with Mr. Michael Barrilleaux,"internet Consultant, Mr. Reyes Garcia,"General... Sales Manager" , and last but not least "Big Mike" ... These gentleman made it their mission to ensure our buying experience was met with true professionalism, courtesy and just all around enjoyable!! As my wife and I approached your lot we were met with smiles and great attitudes, this instantly put us at ease being we haven't looked or bought a vehicle in almost twenty years. We definitely were apprehensive, your wonderful team made the whole process easy and tolerable..I would have to say it all started with my phone conversation with Mr. Barrilleaux, he returned my call immediatly and instantly put me at ease.. No pressure whatsoever, It was all worth the hour drive to purchase my used 2006 Dodge Ram 1500.. I definitely would recommend your dealership to my friends and family who are interest in buying a vehicle in the future.. Again please extend my thanks and appreciation to the gentlemen i have noted above for their awesome service to me and my family!! Thank You A Happy and satisfied "Dublin Mazda Customer" Jose Maanao

I had been to this dealership a couple of times to see a used vehicle, each time i met a different salesman and noticed all were very polite and never... forced me to buy, but had good product knowledge or tried to get me the info. Though i have seen better used cars of the same model at other dealership i would decide to buy from here, because i think if their sales guys are this good their management should be good if that is so, so will be their after sales service.

We did arrive late on a week night but the salesman took really good care of us. Very polite and professional. I would revisit when I am in the market... for another car in the future.