Mercedes-Benz of North Orlando

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of North Orlando Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2020

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$34.95

Wheel Balance

$69.95

Oil, Filter Change

$89.95

Brake Replacement

$324.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
251 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 2, 2020

    Excellent customer service. No pressure . Attentive to my needs as a first time customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sheila, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service ...to you again in the future. Best wishes, Mercedes-Benz of North Orlando

  • 5.0 out of 5
    July 17, 2020

    Used their Valet service as I have family members that are immune compromised. This service was very efficient, tech showed up at my property in a loaner... vehicle, wearing a mask. Made the process very safe and easy, putting my concerns about going into the dealer and potentially being exposed to Covid, at ease. I would definitely use this service again and highly recommend it for anyone

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of North O...rlando and we hope to be of service again in the future. Safe travels!

  • August 5, 2016

    Raul Moreno - Thank you so much for helping me with purchase of my new car. It's exactly what I needed and wanted. It drives so nice and it's very comfortable!... It's perfect. I'm definitely spoiled now! Thank you for sharing all your great ideas and advices with me! I LOVE my new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 16, 2020

    The worst service I have ever had!! Was told the the car would be ready at 12 noon. I finally received the car at 4:15pm. The driver that was to pick me... up to go back to the dealership, never came. The service manager was lying to me many times. this is the second time this person has lied to me, her name Jennifer.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Clarence, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn y...our experience around. If you would be willing to give us another chance, please contact our GM at (407) 710-5111 to discuss what we can do to help.

  • 5.0 out of 5
    July 15, 2020

    Absolutely awesome, was shocked at the entire experience. Everyone was nice, through, the car was more than what was relayed during the process. Awesome!... Kathryn, Bonito, Dan, Mike and the store manager, just super.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Janemarie, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! If you ever ne...ed help, just give us a call. Happy motoring!

  • 5.0 out of 5
    July 6, 2020

    Chris Mulder was my sales associate and was wonderful from beginning to end. Highly recommend this dealership and You must ask for Chris. Very knowledgeable... and respectful!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jacqueline, thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. We look forward to your next visit! Take... care!

  • 5.0 out of 5
    June 18, 2020

    I am extremely impressed with the service I recieved at this dealership. They do whatever it takes to be sure your vehicle is taken care of and delivered... back as promised. Great Hospitality!.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provi...de exceptional service at a great value -- we hope you'll consider us again in the future!

  • 5.0 out of 5
    June 16, 2020

    Has the best car buying experience exer. My sales representative Syed made the processs so easy. My car was delivered in style. Bow andcall.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Suzette! We're always here to provide exceptional service at a great value -- we ho...pe you'll consider us again in the future!

  • 5.0 out of 5
    June 15, 2020

    My recent service required me to leave my vehicle for at least 4 hours; my service contact, Jennifer McNealy, offered me a loaner before I could even ask.... The loaner vehicle was fine and when I returned it about four hours later, Jennifer informed me that our car would still be in service for another hour. I did not mind the delay that much since the waiting facilities are very nice - almost luxurious. There is always coffee, hot chocolate and snacks available. All in all my service experience was as pleasant as possible for this type of event.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Roy! We're always here to provide exceptional service at a great value -- we hope y...ou'll consider us again in the future!

  • 5.0 out of 5
    June 2, 2020

    Great friendly staff Great at explaining before what to expect and after everything that was done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Bline! Don't hesitate to call us if you ever need anything. Be safe on the road!

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