Reviews
Purchasing experience was great.
Purchasing experience was great. Knowledgeable and helpful team. The selection of vehicles was nice. Looking forward to see the service and take advantage of the service plan.
Purchasing experience was great.
Purchasing experience was great. Knowledgeable and helpful team. The selection of vehicles was nice. Looking forward to see the service and take advantage of the service plan.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great dealership, easy to do business there.
Great dealership, easy to do business there. Inventory was quite impressive. Definitely will check their inventory when looking for another Mercedes. Salesman very knowledgeable. Check it out.
Great dealership, easy to do business there.
Great dealership, easy to do business there. Inventory was quite impressive. Definitely will check their inventory when looking for another Mercedes. Salesman very knowledgeable. Check it out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randall, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying a vehicle from this dealership was hassle free.
Buying a vehicle from this dealership was hassle free. The salesman and the finance guy was professional and friendly.
Buying a vehicle from this dealership was hassle free.
Buying a vehicle from this dealership was hassle free. The salesman and the finance guy was professional and friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
It is always a pleasure working with Rob at Mercedes-Benz
It is always a pleasure working with Rob at Mercedes-Benz of North Orlando. When I take my car in for service he has always been informative, communicates progress, and works with your warranty company.
It is always a pleasure working with Rob at Mercedes-Benz
It is always a pleasure working with Rob at Mercedes-Benz of North Orlando. When I take my car in for service he has always been informative, communicates progress, and works with your warranty company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Was told rain sensor wasn?
Was told rain sensor wasn?t covered under warranty because windshield had been replaced and had air gap. Wanted 795$ to fix. Took car home, original windshield, removed sensor cover, cleaned windshield were attached - cleaned sensor, unplugged it and reconnected. Reset and cleaning fixed problem, works fine now. Master mechanic ????
Was told rain sensor wasn?
Was told rain sensor wasn?t covered under warranty because windshield had been replaced and had air gap. Wanted 795$ to fix. Took car home, original windshield, removed sensor cover, cleaned windshield were attached - cleaned sensor, unplugged it and reconnected. Reset and cleaning fixed problem, works fine now. Master mechanic ????
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edward, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 710-5111. We hope to hear from you.
Very pleasant experience at the dealership.
Very pleasant experience at the dealership. Raphael Navarro our salesman was very knowledgeable about the vehicles and helped us settle on the one we wanted.
Very pleasant experience at the dealership.
Very pleasant experience at the dealership. Raphael Navarro our salesman was very knowledgeable about the vehicles and helped us settle on the one we wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
The sales manager and sales person were friendly and
The sales manager and sales person were friendly and cordial . I had a very relaxed test drive with the salesman. He was very knowledgeable about the used car I was testing and allowed me to drive the vehicle for a considerable amount of time.
The sales manager and sales person were friendly and
The sales manager and sales person were friendly and cordial . I had a very relaxed test drive with the salesman. He was very knowledgeable about the used car I was testing and allowed me to drive the vehicle for a considerable amount of time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.
Easiest car purchase ever!
Easiest car purchase ever! Sep Rep Danny was easy to work with and went above and beyond to make the process as easy as possible
Easiest car purchase ever!
Easiest car purchase ever! Sep Rep Danny was easy to work with and went above and beyond to make the process as easy as possible
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lindsey, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent customer service , friendly staff, no haggle
Excellent customer service , friendly staff, no haggle upfront pricing easy financing and last but not least good knowledgeable sales rep, would recommend this dealer to anyone looking for a good price,
Excellent customer service , friendly staff, no haggle
Excellent customer service , friendly staff, no haggle upfront pricing easy financing and last but not least good knowledgeable sales rep, would recommend this dealer to anyone looking for a good price,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Elvis, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
With immense pride, I have no qualms stating I am an
With immense pride, I have no qualms stating I am an extremely difficult customer. If I'm about to give five figures to a business, they better prove they deserve it. So if I give a business, actually it's people 5 stars, I guarantee you, it is very well deserved. I could not have requested a better sales person than Tony C. He is professional, polite and persistent to get things done - within his own organization! I have just as much praise for their Finance Director, Gabriel. He worked with me to give me the best mutually beneficial deal he could. A little to be expected back-and-forth, but it was an honest and transparent exchange nonetheless. Incredibly, even after I took possession of my newly purchased but previously used car, I discovered an issue the next day which they could have easily denied responsibility for. They not only "owned up" to it, they did everything they could to get it taken care of post haste. All in all, the all around service and care I received from these two, the sales management and porters was superb. Looking to buy a car here? You've made the right choice.
With immense pride, I have no qualms stating I am an
With immense pride, I have no qualms stating I am an extremely difficult customer. If I'm about to give five figures to a business, they better prove they deserve it. So if I give a business, actually it's people 5 stars, I guarantee you, it is very well deserved. I could not have requested a better sales person than Tony C. He is professional, polite and persistent to get things done - within his own organization! I have just as much praise for their Finance Director, Gabriel. He worked with me to give me the best mutually beneficial deal he could. A little to be expected back-and-forth, but it was an honest and transparent exchange nonetheless. Incredibly, even after I took possession of my newly purchased but previously used car, I discovered an issue the next day which they could have easily denied responsibility for. They not only "owned up" to it, they did everything they could to get it taken care of post haste. All in all, the all around service and care I received from these two, the sales management and porters was superb. Looking to buy a car here? You've made the right choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.