Mercedes-Benz of North Orlando

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of North Orlando Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2011

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$34.95

Wheel Balance

$69.95

Oil, Filter Change

$89.95

Brake Replacement

$324.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
182 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 26, 2018

    Terrible. I asked for a service A done on vehicle and got a lube and filter. I went back in to have them reset service light and they would not do it... . I said I got a service A ( which is stated on my online appointment request). They said only lube and filter. Your service area is miss leading and will never return. No customer service skills at all.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kevin, we appreciate you taking the time to respond. The staff at Mercedes-Benz of North Orlando take our reviews very seriously. We care about all... our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 710-5111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

  • 5.0 out of 5
    October 26, 2018

    My car was serviced in a timely fashion and completed on time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 5, 2016

    Raul Moreno - Thank you so much for helping me with purchase of my new car. It's exactly what I needed and wanted. It drives so nice and it's very comfortable!... It's perfect. I'm definitely spoiled now! Thank you for sharing all your great ideas and advices with me! I LOVE my new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    Had a great experience with Ryan Isbaih, who was always welcoming during my numerous visits due to my schedule prior to my purchase. Never felt pressured... or neglected, and I will be using them for my future purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2018

    Excellent service, and fair pricing! Brittney is awesome and everyone there treats you like family. Highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    Great experience with sales consultant Ryan Isbaih and Financial Services Director Jeff Ballou.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    Wonderful dealership to get repairs on you Mercedes Benz.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2018

    Top notch customer service and communication. I was immediately greeted then met with Carrie. She was a pleasure to work with and kept me informed. Well... done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more t...han happy to help!

  • 3.0 out of 5
    August 31, 2018

    Brought vehicle in for oil change $292.00 a little steep, When I got home and looked at paper work it was documented that I had a torn ball joint, would... have been nice if they told me that while I was at the shop and showed me the torn ball joint,

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2018

    I recently had a warranty experience and Ben was a great asset within the Service Dept making sure I received the warranty as stated. Thank you Ben!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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Mercedes-Benz of North Orlando

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