Reviews
Write a reviewIt was very busy in the service department that day.
It was very busy in the service department that day. But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job taking care of my car and returning it to me completely fixed and in mint condition. I truly appreciate the level of kind and professional service that was provided to me. Thank you! Joe
It was very busy in the service department that day.
It was very busy in the service department that day. But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job taking care of my car and returning it to me completely fixed and in mint condition. I truly appreciate the level of kind and professional service that was provided to me. Thank you! Joe
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joe, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Exceptional experience all the way around!
Exceptional experience all the way around! Ryan, Walter and Michael were amazing to work with.
Exceptional experience all the way around!
Exceptional experience all the way around! Ryan, Walter and Michael were amazing to work with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Becky, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
They did all that they promised.
They did all that they promised. The car was a advertised and my trip home was great.
They did all that they promised.
They did all that they promised. The car was a advertised and my trip home was great.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
MB North Orlando cares about customers and delivers
MB North Orlando cares about customers and delivers quality service. They take the time to explain service as committed.
MB North Orlando cares about customers and delivers
MB North Orlando cares about customers and delivers quality service. They take the time to explain service as committed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Paula, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
David Persad at Mercedes-Benz North Orlando was amazing!
David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter advisor and that he had so much experience with our van mode. In the end, all repairs were completed and we had a our van back earlier than anticipated. Thank you David and thank you to the entire service team.
David Persad at Mercedes-Benz North Orlando was amazing!
David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter advisor and that he had so much experience with our van mode. In the end, all repairs were completed and we had a our van back earlier than anticipated. Thank you David and thank you to the entire service team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Arturo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
They are very friendly and welcoming.
They are very friendly and welcoming. I had the best sales person and finance manager. They were incredible they literally made my purchase so enjoyable. Thank you Michael and France!!! You are the BEST!
They are very friendly and welcoming.
They are very friendly and welcoming. I had the best sales person and finance manager. They were incredible they literally made my purchase so enjoyable. Thank you Michael and France!!! You are the BEST!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!
Great Dealership
A great car buying experience shopping for a used GLC. Kyle was able to locate the car and have it shipped to the store promptly.
Great Dealership
A great car buying experience shopping for a used GLC. Kyle was able to locate the car and have it shipped to the store promptly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
There diagnostic center is a joke and I had to pay 287
There diagnostic center is a joke and I had to pay 287 $$.. and spend three afternoons there for nothing .. Great specialists!
There diagnostic center is a joke and I had to pay 287
There diagnostic center is a joke and I had to pay 287 $$.. and spend three afternoons there for nothing .. Great specialists!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of North Orlando. We'd like the opportunity to turn your experience around. Please reach out to us at (407) 710-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.
The service was great but this dealer was 35% -50%more
The service was great but this dealer was 35% -50%more expensive than the dealer I usually use.
The service was great but this dealer was 35% -50%more
The service was great but this dealer was 35% -50%more expensive than the dealer I usually use.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 710-5111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
very good treatment, excellent customer service, very
very good treatment, excellent customer service, very cozy facilities, both the sales and service staff are very diligent
very good treatment, excellent customer service, very
very good treatment, excellent customer service, very cozy facilities, both the sales and service staff are very diligent
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eberth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
