Reviews
Amazing experience purchasing a vehicle here!
Amazing experience purchasing a vehicle here! Edgar was knowledgeable, helpful and really cares about his customers. Recommend visiting City VW, especially Edgar.
Amazing experience purchasing a vehicle here!
Amazing experience purchasing a vehicle here! Edgar was knowledgeable, helpful and really cares about his customers. Recommend visiting City VW, especially Edgar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
2nd vehicle that I purchased from Edgar in the last 2
2nd vehicle that I purchased from Edgar in the last 2 years if you are looking for a new Volkswagen ask for Edgar and he will be great help! My family has bought 5 new Volkswagen from Edgar and the city be of Chicago team!
2nd vehicle that I purchased from Edgar in the last 2
2nd vehicle that I purchased from Edgar in the last 2 years if you are looking for a new Volkswagen ask for Edgar and he will be great help! My family has bought 5 new Volkswagen from Edgar and the city be of Chicago team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Professional and knowledgeable, Andy was very helpful and
Professional and knowledgeable, Andy was very helpful and was able to answer all of our questions
Professional and knowledgeable, Andy was very helpful and
Professional and knowledgeable, Andy was very helpful and was able to answer all of our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Absolutely wonderful service 😀 Maria and Leonidas are
Absolutely wonderful service 😀 Maria and Leonidas are the best people on earth, bought a 2025 Tiguan today, they made the entire process completely painless. I would definitely come back here and buy again. Thank you guys!!!
Absolutely wonderful service 😀 Maria and Leonidas are
Absolutely wonderful service 😀 Maria and Leonidas are the best people on earth, bought a 2025 Tiguan today, they made the entire process completely painless. I would definitely come back here and buy again. Thank you guys!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
We went with City Volkswagen and worked with both Andy
We went with City Volkswagen and worked with both Andy and Ray - both of whom were extremely on the ball and helpful. They were excellent salespeople, were very honest and clear throughout the process from beginning to end. It was an excellent experience.
We went with City Volkswagen and worked with both Andy
We went with City Volkswagen and worked with both Andy and Ray - both of whom were extremely on the ball and helpful. They were excellent salespeople, were very honest and clear throughout the process from beginning to end. It was an excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Andy was very friendly and professional.
Andy was very friendly and professional. Would recommend her to friends and family. Excellent service..
Andy was very friendly and professional.
Andy was very friendly and professional. Would recommend her to friends and family. Excellent service..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
All Good.
The team out here was great.
The team out here was great. Open to negotiating and answered all my questions, great crew all around.
The team out here was great.
The team out here was great. Open to negotiating and answered all my questions, great crew all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
I would like to thank Ed, Juan and Tim for their help in
I would like to thank Ed, Juan and Tim for their help in purchasing my new 2025 Tiguan. I appreciate Ed’s honesty, transparency and willingness to make sure the process went smooth as I made this big decision. Thank you guys and City of VW for all the help! I’m lovin’ the new whip!
I would like to thank Ed, Juan and Tim for their help in
I would like to thank Ed, Juan and Tim for their help in purchasing my new 2025 Tiguan. I appreciate Ed’s honesty, transparency and willingness to make sure the process went smooth as I made this big decision. Thank you guys and City of VW for all the help! I’m lovin’ the new whip!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
David at the dealership is super helpful and really goes
David at the dealership is super helpful and really goes the extra mile and like his energy
David at the dealership is super helpful and really goes
David at the dealership is super helpful and really goes the extra mile and like his energy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Chris Capparelli Service Director ccapparelli@cityautogroup.com
David is so helpful, always doing the best!
David is so helpful, always doing the best! This is my second car that i got from him and the service is amazing
David is so helpful, always doing the best!
David is so helpful, always doing the best! This is my second car that i got from him and the service is amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com