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I have top honors in certifications and five star customer service rating and reviews. When I sell you a car, it's not just a sale; its the beginning of an amazing relationship. 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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Pepe Cadillac Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

From the moment you are greeted at our doors to the second you leave our business, our team members will work to make yo

...

u feel right at home. Our top priority is to help you find exactly what you need, which is why we've been named number one in sales in our district. We are very excited about all the great features Cadillac vehicles have to offer and are looking forward to sharing our knowledge and enthusiasm with you. We have received the "Cadillac Standard of Excellence Award" and "The Dealer Rater NY cadillac dealer of the year 2015 award." Pepe Cadillac is Westchester's premiere standalone dealership. "It's worth the drive from anywhere"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
945 lifetime reviews. Includes reviews of Pepe Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2018

    Ive always wanted a Cadillac and life finally granted the opportunity to do so. I went to a dealer in Rockland and I was nothing short of insulted. I went... to New Jersey...again a bust! I almost gave up on the idea. Then I received an email notification that Pepe had everything I was looking and in the right price range. Ro was by far the best salesman I???ve had the pleasure of meeting. The whole staff had my car purchase go through the process with ease. Thank you Ro and the rest of the amazing staff at Pepe!! 1st Cadi but wont be my last!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ro Davis

    Sales/Leasing Consultant

    (4.9) 12 reviews

  • 5.0 out of 5
    December 5, 2018

    Pepe Cadillac was very easy and professional from sales to finance department. They made car buying a breeze. I would definitely recommend this dealership... to friends

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Raniolo

    Sales Consultant

    (4.9) 72 reviews

    Kenny Sternesky

    Sales Consultant

    (4.9) 70 reviews

    Ro Davis

    Sales/Leasing Consultant

    (4.9) 12 reviews

  • 5.0 out of 5
    December 4, 2018

    David made purchasing a vehicle so smooth. Everything from just looking at new and pre-owned vehicles to just being patient and going over the features... important to me and most of all my budget. He tried his best and it worked!! I felt comfortable from beginning to end. A big thank you to Frank as well who was a part of my process. I will definitely be sending people over to Pepe Cadillac. Thank you!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Raniolo

    Sales Consultant

    (4.9) 72 reviews

    David Persaud

    Sales Consultant

    (5.0) 197 reviews

  • 5.0 out of 5
    December 1, 2018

    This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was... and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Raniolo

    Sales Consultant

    (4.9) 72 reviews

    David Persaud

    Sales Consultant

    (5.0) 197 reviews

  • 5.0 out of 5
    November 27, 2018

    My experience at Pepe Cadillac was a 10/10. Jasson, Sam and Ron in service did above and beyond customer service for me and make me feel like family when... I go there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Kwartler

    Service Advisor

    (4.9) 130 reviews

    Jasson Liriano

    Service Advisor

    (4.8) 89 reviews

    Ron Bald

    Service Manager

    (4.8) 147 reviews

  • 5.0 out of 5
    November 27, 2018

    GreaT dealer and staff. Always treating everyone well. Always happy with this dealer. Service department knows what they are doing. Always taking good... care of me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jasson Liriano

    Service Advisor

    (4.8) 89 reviews

  • 5.0 out of 5
    November 26, 2018

    The sole reason to use a particular Dealership Service Department is simply, "They have earned my business". I have multiple Dealerships that are more... convenient but you have to use the one the just gets it done. Gets it done with a smile, professionalism, and never pushes for items I do not need, but makes sure I am safe. Kudos to Ronnie and his outstanding Team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Kwartler

    Service Advisor

    (4.9) 130 reviews

    Jasson Liriano

    Service Advisor

    (4.8) 89 reviews

    Ron Bald

    Service Manager

    (4.8) 147 reviews

    Lynn Bartolini

    Loaner Coordinator

    (5.0) 20 reviews

    Darcy Gonzalez

    Assistant to Service Manager

    (5.0) 31 reviews

    Frank Spaziante

    Customer Service

    (5.0) 8 reviews

    Michelle Deleon

    BDC Service Representative

    (4.8) 24 reviews

  • 5.0 out of 5
    November 22, 2018

    I had a strong coolant smell coming from the vehicle so I called and made an appointment. They had me scheduled for an early morning appointment. At the... last minute I couldn't make the early morning so They let me drop it off the night before and pick up my rental. That was a big help. Jason called me and told me what the coolant leak was and that they also found the transmission cooler lines leaking. He told me it was all covered under my extended warranty which I was glad about. Another good thing about having the extended service contract. Was kept informed when the parts came in and when it will be ready. Got a call when it was ready and went to get it.Great service as I have come to expect.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jasson Liriano

    Service Advisor

    (4.8) 89 reviews

    Lynn Bartolini

    Loaner Coordinator

    (5.0) 20 reviews

  • 5.0 out of 5
    November 20, 2018

    I called my cadillac roadside assistance for help with my battery because my car would not start Christians they patch me in with a roadside assistance... representative by the name of Carlos I had a great experience Carlos was on time he was very professional he had to come out to separate time but each time he gave me a call he stayed in touch with me she let me know what time you would be here he arrived at that specific time he did the job quick and took care of the problem immediately thank you thank you thank you so much follows for being a great help

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ron Bald

    Service Manager

    (4.8) 147 reviews

    Carlos Venegas

    Roadside Technician

    NOT RATED

  • 5.0 out of 5
    November 20, 2018

    the ratings i have given are the best to my knowledge about the dealer ship in the sales department and the service the department all excellent

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jasson Liriano

    Service Advisor

    (4.8) 89 reviews

    Darcy Gonzalez

    Assistant to Service Manager

    (5.0) 31 reviews

    Kenny Sternesky

    Sales Consultant

    (4.9) 70 reviews

    Sue Silverman

    General Manager

    NOT RATED

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Pepe Cadillac

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