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I have top honors in certifications and five star customer service rating and reviews. When I sell you a car, it's not just a sale; its the beginning of an amazing relationship. 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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Pepe Cadillac Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

From the moment you are greeted at our doors to the second you leave our business, our team members will work to make yo

...

u feel right at home. Our top priority is to help you find exactly what you need, which is why we've been named number one in sales in our district. We are very excited about all the great features Cadillac vehicles have to offer and are looking forward to sharing our knowledge and enthusiasm with you. We have received the "Cadillac Standard of Excellence Award" and "The Dealer Rater NY cadillac dealer of the year 2015 award." Pepe Cadillac is Westchester's premiere standalone dealership. "It's worth the drive from anywhere"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
902 lifetime reviews. Includes reviews of Pepe Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    Time for appointment kept. Sam in service is very accommodating. Washing of car very important as is the availability of a loaner car. Great dealership.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Kwartler

    Service Advisor

    (4.9) 118 reviews

    Lynn Bartolini

    Loaner Coordinator

    (5.0) 14 reviews

  • 5.0 out of 5
    October 11, 2018

    Had a check engine light come on so made an appointment, Dropped the car off got a rental and received a call a few hours later. Sam explained that the... part was not covered under the extended warranty but was only a minor problem. He told me the cost and how long it would take. I was glad to be informed about the status of my car. Got a call a little while later to pick it up. Went in and Sam went over what was done and I was on my way. Great service from Pepe as I get on all my service visits.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Kwartler

    Service Advisor

    (4.9) 118 reviews

  • 2.0 out of 5
    October 11, 2018

    I had inquired about a specific car that Pepi was listing with specific questions..After numerous emails, all I received was a car fax, which was already... available online...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, we do apologize that we did not meet your expectations. We dropped the ball here and did not provide you with the information that you sought. Fo...r that I sincerely apologize. Corrective training has been provided to ensure this doesn't happen again. If there is another vehicle that we have available that strikes your interest, please reach out to me directly at JRomer@PepeCadillac.com. Sincerely, Jim Romer General Sales Manager JRomer@PepeCadillac.com 914-949-4300


    Worked with:
    John J. Gerardi

    Sales Consultant

    (4.9) 100 reviews

  • 5.0 out of 5
    October 6, 2018

    Just purchased a CT6 from Pepe Cadillac and can honestly say it was the best dealer experience I have ever had. My salesman, John, was polite, courteous... and very attentive. He did not lead me to unwanted / unneeded add-ons. I walked in the door at 10:00 AM and drove home with my new car by 5:00 PM, new plates and everything. I would give them a 10 out of 10. Thank You John and the entire staff at Pepe Cadillac for a great experience.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John J. Gerardi

    Sales Consultant

    (4.9) 100 reviews

    Sam Kwartler

    Service Advisor

    (4.9) 118 reviews

    Frank Raniolo

    Sales Consultant

    (4.9) 64 reviews

  • 5.0 out of 5
    October 4, 2018

    Very good staff every helpful and friendly great loaner car available as promised Sam great service advisor. Mr Rodriguez always available to help with... any concerns

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Kwartler

    Service Advisor

    (4.9) 118 reviews

    Robinson Rodriguez

    Finance Manager

    (5.0) 91 reviews

  • 4.4 out of 5
    October 4, 2018

    We had some difficulty in the beginning reaching an agreement on pricing. The dealer didn't want to meet the competitions price but after some back and... forth all worked out and I was happy to purchase from Manager Jim and salesman Rick. I look forward to servicing my vehicle at this location.

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Romer

    General Sales Manager

    (5.0) 23 reviews

    Rick Maher

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 4, 2018

    David went above and beyond! So smart and helpful ! He found the exact car I was looking for 😍 enjoyed the experience very much ! Looking forward... to seeing them for my next car

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Persaud

    Sales Consultant

    (5.0) 192 reviews

    Robinson Rodriguez

    Finance Manager

    (5.0) 91 reviews

    Frank Raniolo

    Sales Consultant

    (4.9) 64 reviews

  • 5.0 out of 5
    October 4, 2018

    My recent experience with Pepe Cadilac, specifically John Gerardi was fantastic. Pepe Cadilac had the exact vehicle in stock and delivered it to me directly... and at a great price. . John personally handled my transaction professionally and courteously. He was knowlegeable and inciteful and made a potentially stressful process pleasant and seemless. This is my 3rd successive cadilac. Its is the best Luxury vehicle on the road today.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John J. Gerardi

    Sales Consultant

    (4.9) 100 reviews

  • 4.6 out of 5
    September 30, 2018

    Sales team is always quick to assist and helpful. This dealer always provides competitive pricing, showroom is perfect with professional service you would... expect from Cadillac.

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenny Sternesky

    Sales Consultant

    (4.9) 65 reviews

    Harold Mota

    Internet Sales Rep

    NOT RATED

  • 5.0 out of 5
    September 28, 2018

    I am very pleased with my car and the customer service David provided was excellent! Great communication. I would not hesitate to deal with them again!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Persaud

    Sales Consultant

    (5.0) 192 reviews

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