Alfa Romeo of Minneapolis

I was wary coming into the dealership because my previous experience was that luxury car salesmen are snooty or greasy. Thankfully, Mason was neither. I asked lots and lots of questions and he rapid-fired answers. I couldn’t stump him on anything. He’s an Encyclopedia Masonica. When I asked tough questions, he responded in way that felt thoughtful and fair. His deft swipes at competitors were knowledgeable-based not bomb throwing. This made me trust him. But more than anything it was Mason’s love of cars that swayed me. He gushed over Alfa and boyishly giggled when I hit the accelerator. I felt like he was sharing his love not selling me a chunk of metal. His positive energy made the buying process enjoyable. He was also professional, diligent and personable. But that’s the easy stuff. Without this type of buying experience, I doubt I would gone though with the purchase. I came into the dealership on a lark but found that I just couldn’t not buy. During the wait period, I continued to get good communication. It’s always memorable to me how a business responds after the sale and they hit the mark here too. I wholeheartedly recommend this dealership. Now I get to enjoy my new Alfa. Vroom vroom.

The entire service experience was excellent. The issue with my vehicle was complex. They kept me informed, provided a loaner, and repaired my vehicle to proper working order. The service staff were very pleasant and attentive!

We've purchased 3 Fiats with this dealership. Each time they've gone above and beyond. Lease return and car purchase took approximately 1.5 hours, with all the Covid side of things slowing us down. Very easy to test drive and finalize.

I didn't feel treated like a customer the sales guy Mason hermes was rude and didn't explain what was wrong with the car 👎

excellent service! wouldn't go anywhere else. i do not have enough words to express how much i appreciate Carl and his team. Thank you!

We appreciated the very fine service from the entire term. The vehicle was prepped well, the salesperson was knowledgeable and the checkout team efficient. Thank you all for your great experience. We'll enjoy our Renegade.

Excellent experience. Carl was great. Service completed on schedule at a reasonable price. Condition of vehicle reviewed thoroughly. Pleasant, spacious waiting area. Good coffee too.

My favorite car dealership. Excellent customer service and great cars. I bought a Fiat Turbo and took it in for an oil change. Excellent service. I would recommend for anybody looking to buy a car to stop by in.

Carl is always amazing friendly helpful. I look forward to coming there and dealing with him. Very informative about teacher service needed and the state of my vehicle. Love the added Car Wash feature

Flexible and great to work with. Dropped my car off after hours, unannounced and they got to it the next next day. Great work, great service.