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Roesch Ford

(792 reviews)
Visit Roesch Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (630) 936-4238 (630) 936-4238
Used (630) 936-4263 (630) 936-4263
Service (630) 936-4214 (630) 936-4214

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roesch Ford from DealerRater.

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Everything went beautifully.

Everything went beautifully. Greatly appreciated the options I was given and how quickly everything was taken care of - also greatly appreciated the pick-up and delivery of my car to/from my residence. I never go anywhere except Roesch Ford because of their wonderful service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic 5-star review! We're delighted to hear everything went smoothly and that you appreciated the convenience of our pick-up and delivery service. Your loyalty means so much to us, and we’re grateful to be your go-to dealership!

Convenience , Jess always gets our vehicles in for

Convenience , Jess always gets our vehicles in for service, and let’s me know ahead if will be there for extended period. Keeps communication open.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic 5-star review! We're glad to hear that Jess ensures a smooth and convenient service experience for you. Keeping communication open is our priority, and we appreciate your trust in us!

Work finished on time people very professional reasonable

Work finished on time people very professional reasonable price money off for loyal customer very happy

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! We're thrilled to hear you had a great experience with timely service, professionalism, and fair pricing. Your loyalty means the world to us, and we truly appreciate your support!

Randy was excellent.

Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so glad to hear that Randy provided you with thorough and accommodating service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!

Diego was very professional, kind and considerate.

Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Diego provided you with professional and considerate service. We appreciate your support and look forward to your next visit!

Excellent experience always Thorough and

Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you always have an excellent experience with us. Your kind words about our staff, service, and even the coffee mean a lot. We appreciate your support and look forward to seeing you again!

Exceptional service.

Exceptional service. I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're delighted to hear that Jessica provided exceptional, world-class service. Your appreciation means a lot to us, and we look forward to serving you again!

Rob Bates in the truck center was extremely helpful and a

Rob Bates in the truck center was extremely helpful and a pleasure to work with. He assisted with finding the right truck and getting the deal completed as easily as possible.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Justen was very good to work with on my purchase.

Justen was very good to work with on my purchase. He explained the features on the vehicle. He was patient, not pushy, but very gently persistent. He followed up with me once I made my decision to purchase, never once dropping the ball. I also purchased some add on accessories that the service dept. needed to order and install. Justen kept me updated on the status of the parts order and the completion of the work. He was very accommodating to my scheduling needs and saw to it that my new vehicle was delivered to my expectation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We're thrilled to hear how Justen's professionalism, patience, and attention to detail made your purchase process seamless. Your satisfaction means the world to us, and we truly appreciate your kind words!

Ryan Miller kept me posted with everything that was

Ryan Miller kept me posted with everything that was happening with my truck and made sure it was complete when I needed it Great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 5-star review! We're so glad to hear that Ryan kept you informed throughout the process and ensured your truck was ready when you needed it. Your satisfaction means the world to us, and we’re excited to continue providing you with excellent service in the future!