Reviews
I purchased a car from Carrahan Motor in February of
I purchased a car from Carrahan Motor in February of 2024, my sell person was Lee he was very helpful on somethings but not explaining the warranty and why it was placed on this car, now the car has been towed out in an accident and I find out that the extended warranty is no longer in affect become of the mileage which he didn't tell me about. I did ask him questions about everything. Long story short the car the warranty was financial through Capital One and they will not refund me the rest of the money that was not used on the extended warranty that feel that was not covered or used. This dealership will coverup things that should be explain to consumers
I purchased a car from Carrahan Motor in February of
I purchased a car from Carrahan Motor in February of 2024, my sell person was Lee he was very helpful on somethings but not explaining the warranty and why it was placed on this car, now the car has been towed out in an accident and I find out that the extended warranty is no longer in affect become of the mileage which he didn't tell me about. I did ask him questions about everything. Long story short the car the warranty was financial through Capital One and they will not refund me the rest of the money that was not used on the extended warranty that feel that was not covered or used. This dealership will coverup things that should be explain to consumers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a huge miscommunication when I purchased the
We had a huge miscommunication when I purchased the vehicle it seems. Regardless expectations have been met post-purchase. My faith in small independent dealers has been restored.
We had a huge miscommunication when I purchased the
We had a huge miscommunication when I purchased the vehicle it seems. Regardless expectations have been met post-purchase. My faith in small independent dealers has been restored.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you are an out of town buyer, don't waste your time!
If you are an out of town buyer, don't waste your time!! They ran my credit (I have great credit) and they still would not call me back and did not send me the information I asked for. They sold the car out from under me. Very poor service!!
If you are an out of town buyer, don't waste your time!
If you are an out of town buyer, don't waste your time!! They ran my credit (I have great credit) and they still would not call me back and did not send me the information I asked for. They sold the car out from under me. Very poor service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife and I took our daughter over to purchase a car.
My wife and I took our daughter over to purchase a car. It was great experience working with Jim. We will be back.
My wife and I took our daughter over to purchase a car.
My wife and I took our daughter over to purchase a car. It was great experience working with Jim. We will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership should not be in business.
This dealership should not be in business. The bmw i financed with them less than a year ago is now being parted out and i only got to drive it 4 or 5 weeks before the drive shaft falls out and ruins the transmission and transfer case so i pay using credit to repair all of that then the engine blows. the warranty company they use is just as bad if not worse. I have never been treated this badly and will keep letting as many people know about this as possible. DO NOT TRUST THEIR LIES!!!! If you want to be deeply in debt with no car that runs.....these are the guys that can give you that and more....just give them a chance. if you like to deal with someone that has a major attitude then ask for the owner's daughter.
This dealership should not be in business.
This dealership should not be in business. The bmw i financed with them less than a year ago is now being parted out and i only got to drive it 4 or 5 weeks before the drive shaft falls out and ruins the transmission and transfer case so i pay using credit to repair all of that then the engine blows. the warranty company they use is just as bad if not worse. I have never been treated this badly and will keep letting as many people know about this as possible. DO NOT TRUST THEIR LIES!!!! If you want to be deeply in debt with no car that runs.....these are the guys that can give you that and more....just give them a chance. if you like to deal with someone that has a major attitude then ask for the owner's daughter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
had a very good experience with Jim the salesman.
had a very good experience with Jim the salesman. he was very up front on every thing.
had a very good experience with Jim the salesman.
had a very good experience with Jim the salesman. he was very up front on every thing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
James Castaneda is ABSOLUTELY AMAZING….
James Castaneda is ABSOLUTELY AMAZING…. All the guys here have a “customer first” attitude. This is our 4th vehicle from Callahan Motors and we will be back. They have never done us wrong and James has ALWAYS matched our needs with ALL OUR VEHICLES…… Recommend them with all your NEW VEHICLE NEEDS!!!
James Castaneda is ABSOLUTELY AMAZING….
James Castaneda is ABSOLUTELY AMAZING…. All the guys here have a “customer first” attitude. This is our 4th vehicle from Callahan Motors and we will be back. They have never done us wrong and James has ALWAYS matched our needs with ALL OUR VEHICLES…… Recommend them with all your NEW VEHICLE NEEDS!!!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee Kile is the best!
Lee Kile is the best! He’s honest, and so helpful! My husband, myself, my three girls and my in-laws all bought our cars from him!
Lee Kile is the best!
Lee Kile is the best! He’s honest, and so helpful! My husband, myself, my three girls and my in-laws all bought our cars from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee Kile is the man!
Lee Kile is the man! He was so helpful, patient, and knowledgeable about every aspect of buying my first car! Ask for him…he will take care of you!
Lee Kile is the man!
Lee Kile is the man! He was so helpful, patient, and knowledgeable about every aspect of buying my first car! Ask for him…he will take care of you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have purchased 2 cars with Callahan Motor Company!
I have purchased 2 cars with Callahan Motor Company! Both times I have received wonderful customer service and they have helped me get exactly what I was looking for! They had a wonderful selection and I ended up with two amazing vehicles. Loved working with their team and will probably only buy a car from them from now on, great company to work with.
I have purchased 2 cars with Callahan Motor Company!
I have purchased 2 cars with Callahan Motor Company! Both times I have received wonderful customer service and they have helped me get exactly what I was looking for! They had a wonderful selection and I ended up with two amazing vehicles. Loved working with their team and will probably only buy a car from them from now on, great company to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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