Reviews
Write a reviewTremendous service and value!
Tremendous service and value! Britton Jones made the transaction of trading in my 21 year old Grand Cherokee and getting a 2020 Jeep Wrangler seamless and enjoyable. More importantly-I got the Jeep I'd been looking for at the price I wanted to pay. I would highly recommend you call or stop by and see the crew at Balkcum Motors and I will be referring them to anyone I know for their future automotive needs.
Tremendous service and value!
Tremendous service and value! Britton Jones made the transaction of trading in my 21 year old Grand Cherokee and getting a 2020 Jeep Wrangler seamless and enjoyable. More importantly-I got the Jeep I'd been looking for at the price I wanted to pay. I would highly recommend you call or stop by and see the crew at Balkcum Motors and I will be referring them to anyone I know for their future automotive needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great choice of vehicles, super clean, Great people, not
Great choice of vehicles, super clean, Great people, not pushy, they even have a Cat named Amber..
Great choice of vehicles, super clean, Great people, not
Great choice of vehicles, super clean, Great people, not pushy, they even have a Cat named Amber..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So Disappointed with this car dealership.
So Disappointed We purchased a 2009 Honda Accord from them , And had trouble with it ever since we got it. It went back to them 2 days later when we purchased it. They said they fixed it. But Nothing was fits on it. Don’t have no paper work to show what they have done to the car. Nothing. And it been in the Shop more than he has drove it. Jamie said that everything was checked out . He lied there was No Oil in the car. And since this day the car is still in the shop . And still making payments and insurance on it. Worst people Ever. We have called them many of times to get this work out what can be done. And they said that was our problem. Either they can give our 2,500 back or pay the loan off. And that Lemon will go back and it will be a Done Deal.
So Disappointed with this car dealership.
So Disappointed We purchased a 2009 Honda Accord from them , And had trouble with it ever since we got it. It went back to them 2 days later when we purchased it. They said they fixed it. But Nothing was fits on it. Don’t have no paper work to show what they have done to the car. Nothing. And it been in the Shop more than he has drove it. Jamie said that everything was checked out . He lied there was No Oil in the car. And since this day the car is still in the shop . And still making payments and insurance on it. Worst people Ever. We have called them many of times to get this work out what can be done. And they said that was our problem. Either they can give our 2,500 back or pay the loan off. And that Lemon will go back and it will be a Done Deal.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The entire staff was helpful, friendly and knowledgeable....
The entire staff was helpful, friendly and knowledgeable. We got a great deal on our Nissan truck and will shop there again.
The entire staff was helpful, friendly and knowledgeable....
The entire staff was helpful, friendly and knowledgeable. We got a great deal on our Nissan truck and will shop there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Balkcum motors
The owner was personable and knowledgeable. His negotiation was fair and within reason. I hope he is as happy with the deal as I am.
Balkcum motors
The owner was personable and knowledgeable. His negotiation was fair and within reason. I hope he is as happy with the deal as I am.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't waste your time
This place is a horrible place to go to! I had talked to a Briton and picked out the car i wanted. Had to wait a bit on my loan. It was approved, just paperwork. Well before talking to me about anything they sold the car from under me. So now I have to car shop again with a newborn. So thanks
Don't waste your time
This place is a horrible place to go to! I had talked to a Briton and picked out the car i wanted. Had to wait a bit on my loan. It was approved, just paperwork. Well before talking to me about anything they sold the car from under me. So now I have to car shop again with a newborn. So thanks
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUY FROM THIS .
Watch out do not buy cars from this these guy buy damage cars and sell them .it may look good but have it check out by a mechanic .shady place
DO NOT BUY FROM THIS .
Watch out do not buy cars from this these guy buy damage cars and sell them .it may look good but have it check out by a mechanic .shady place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst place to buy a use car .
The sale man jammie creepy guy very unprofessional, we bought a car here in less than three days we had so many problems with it . This is horrible. Do not buy from this place.
Worst place to buy a use car .
The sale man jammie creepy guy very unprofessional, we bought a car here in less than three days we had so many problems with it . This is horrible. Do not buy from this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
Mercedes
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience
I traveled almost 2 hours to test drive a vehicle I saw on Cars.com. Thanks to GPS it was very easy to find the dealership. I was very impressed with the quality of cars they had available. I requested a test drive (via email) and was met by a friendly salesman (Jamie) who was helpful but not at all "pushy". I didn't buy the car I went up to test drive, but found and bought a dream car instead. They found me necessary financing which was also a great experience (Hanover Financial Services) and took care of all tax/registration details for me (in SC). I haven't enjoyed driving this much in years!
Fantastic experience
I traveled almost 2 hours to test drive a vehicle I saw on Cars.com. Thanks to GPS it was very easy to find the dealership. I was very impressed with the quality of cars they had available. I requested a test drive (via email) and was met by a friendly salesman (Jamie) who was helpful but not at all "pushy". I didn't buy the car I went up to test drive, but found and bought a dream car instead. They found me necessary financing which was also a great experience (Hanover Financial Services) and took care of all tax/registration details for me (in SC). I haven't enjoyed driving this much in years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase