Reviews
Craig was easy to work with, confident and knowledgeable,
Craig was easy to work with, confident and knowledgeable, not pushy, great salesman! Craig made it a fun experience to buy a car! I still think when someone gets a sale, there should be be a bell or music playing when they get a sale! Give Craig a raise to keep him!
Craig was easy to work with, confident and knowledgeable,
Craig was easy to work with, confident and knowledgeable, not pushy, great salesman! Craig made it a fun experience to buy a car! I still think when someone gets a sale, there should be be a bell or music playing when they get a sale! Give Craig a raise to keep him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Kim! We're glad to hear that you had a fun experience buying a car with Craig at Ryan Auto Mall Chevrolet of Buffalo. It's great to know that his confidence and knowledge made a positive impression. We appreciate your feedback about celebrating successes, and we'll be sure to share your kind words with Craig. We look forward to seeing you again on your next visit! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Hello, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram Buffalo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
We had a great experience purchasing our truck.
We had a great experience purchasing our truck. Friendly service, clear communication, and a smooth process from start to finish. Highly recommend!
We had a great experience purchasing our truck.
We had a great experience purchasing our truck. Friendly service, clear communication, and a smooth process from start to finish. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your truck at Ryan Auto Mall Chevrolet of Buffalo. Your kind words about our friendly service and clear communication mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Hello, we are very happy we could provide you with a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
I have bought several vehicles from Todd and always get
I have bought several vehicles from Todd and always get great and professional service every time I come in the door. Excellent job.
I have bought several vehicles from Todd and always get
I have bought several vehicles from Todd and always get great and professional service every time I come in the door. Excellent job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Bruce! We're thrilled to hear that you've had such positive experiences with Todd and the team at Ryan Auto Mall Chevrolet of Buffalo. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Hello Bruce, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram Buffalo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
I recently purchased a 2025 Jeep Grand Cherokee, and the
I recently purchased a 2025 Jeep Grand Cherokee, and the entire experience at this dealership was outstanding. From the moment I walked in, the process was incredibly smooth and stress‑free. The team was professional, knowledgeable, and genuinely focused on helping me. What stood out most was how respectful and transparent everyone was. There was no pressure, no manipulation — just honest guidance and a commitment to making sure I felt comfortable and confident in my decision. It made the whole experience enjoyable, which is not something you can say about every dealership. I highly recommend this dealership to anyone looking to purchase a vehicle. They truly set the standard for excellent customer service
I recently purchased a 2025 Jeep Grand Cherokee, and the
I recently purchased a 2025 Jeep Grand Cherokee, and the entire experience at this dealership was outstanding. From the moment I walked in, the process was incredibly smooth and stress‑free. The team was professional, knowledgeable, and genuinely focused on helping me. What stood out most was how respectful and transparent everyone was. There was no pressure, no manipulation — just honest guidance and a commitment to making sure I felt comfortable and confident in my decision. It made the whole experience enjoyable, which is not something you can say about every dealership. I highly recommend this dealership to anyone looking to purchase a vehicle. They truly set the standard for excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
From start to finish the team at Ryan CDJR of Monticello
From start to finish the team at Ryan CDJR of Monticello was amazing. From helping me find a vehicle that fit not just my needs but also my wants. Stephen my salesman was very knowledgeable and helpful. The F&I manager was super helpful to in explaining everything there was when it came to signing the paperwork. If you want to be treated with respect and the best service possible I'd highly recommend reaching out to Stephen and check out Ryan CDJR of Monticello!!
From start to finish the team at Ryan CDJR of Monticello
From start to finish the team at Ryan CDJR of Monticello was amazing. From helping me find a vehicle that fit not just my needs but also my wants. Stephen my salesman was very knowledgeable and helpful. The F&I manager was super helpful to in explaining everything there was when it came to signing the paperwork. If you want to be treated with respect and the best service possible I'd highly recommend reaching out to Stephen and check out Ryan CDJR of Monticello!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Amanda, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day! The Ryan Auto Mall Chevrolet of Buffalo team
Steve was great to work with.
Steve was great to work with. Steve the sales manager was also great to follow up with any extra questions or concerns. All around great group of people there. We will be doing business again in the future!
Steve was great to work with.
Steve was great to work with. Steve the sales manager was also great to follow up with any extra questions or concerns. All around great group of people there. We will be doing business again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Taylor! We’re thrilled to hear about your positive experience with Steve and our team at Ryan Auto Mall Chevrolet of Buffalo. It's wonderful to know that we could assist you effectively. We look forward to seeing you again in the future and appreciate your support! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Super happy with the way I was treated, felt very
Super happy with the way I was treated, felt very comfortable and all services were super great.
Super happy with the way I was treated, felt very
Super happy with the way I was treated, felt very comfortable and all services were super great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Vlad! We’re thrilled to hear that you felt comfortable and well-treated during your visit to Ryan Auto Mall Chevrolet of Buffalo. We appreciate your kind words about our services and look forward to welcoming you back soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Hello, thank you; we appreciate your feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
Sold me a malfunctioning vehicle without disclosing
Sold me a malfunctioning vehicle without disclosing faults. Left me stranded not even 30miles later. Dealership new of the issue wrong with the vehicle and refused to fix it before selling the car and instead just cleared the code to get it off the lot. Also the cleanliness of the vehicle after it had been through their detail shop was not at all clean in my opinion. I myself having worked at a detail shop prior new that how that car was sent out is not acceptable. Granted it was a used car yes I understand but I feel like I should of been made known of a serious motor problem.
Sold me a malfunctioning vehicle without disclosing
Sold me a malfunctioning vehicle without disclosing faults. Left me stranded not even 30miles later. Dealership new of the issue wrong with the vehicle and refused to fix it before selling the car and instead just cleared the code to get it off the lot. Also the cleanliness of the vehicle after it had been through their detail shop was not at all clean in my opinion. I myself having worked at a detail shop prior new that how that car was sent out is not acceptable. Granted it was a used car yes I understand but I feel like I should of been made known of a serious motor problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We take concerns like this very seriously and feel it’s important to clarify the facts for anyone reading this review. At the time of sale, the vehicle had no known mechanical issues, no active warning lights, and no diagnostic trouble codes present. There was no indication of a malfunction prior to delivery, and we did not clear any codes or withhold known information in order to complete the sale. The issue referenced occurred approximately 30 miles after delivery and was not present during inspection, test drive, or at the time the vehicle left our dealership. Regarding condition, the vehicle was fully detailed prior to delivery, and no concerns were raised by the customer at the time of pickup. Had any cosmetic or cleanliness issues been mentioned, we would have addressed them immediately. Although this vehicle was sold as-is, we still worked with the customer once the issue arose. Because the customer was not local and preferred to use their own repair facility, we agreed to that request and reimbursed them $1,500 toward the repair—despite having no obligation to do so. We stand behind our inspection process and our commitment to treating customers fairly. We regret that this situation occurred, but we strongly disagree with the claim that the issue was known or intentionally concealed. Our goal is always transparency and doing the right thing when unexpected issues arise. If the customer has any remaining concerns, we encourage them to contact us directly so we can continue the conversation.
Very friendly service, great value and delivered as
Very friendly service, great value and delivered as promised. I am a returning customer and will recommend.
Very friendly service, great value and delivered as
Very friendly service, great value and delivered as promised. I am a returning customer and will recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Joe! We're thrilled to hear that you experienced friendly service and great value at Ryan Auto Mall Chevrolet of Buffalo. We truly appreciate your loyalty as a returning customer and your willingness to recommend us. We look forward to serving you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Everybody I dealt with has been friendly informative in
Everybody I dealt with has been friendly informative in my opinion treat you almost like family, which is great and that’s why I have all my maintenance done there as well as buying both my trucks from you guys
Everybody I dealt with has been friendly informative in
Everybody I dealt with has been friendly informative in my opinion treat you almost like family, which is great and that’s why I have all my maintenance done there as well as buying both my trucks from you guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the team at Ryan Auto Mall. We're thrilled to hear that you feel treated like family and that you've chosen us for both your truck purchases and maintenance services. We look forward to continuing to serve you in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team
Hello, thank you for your kind words and this wonderful review! We hope you have a great day!