LeadCar Toyota Wausau

I contacted this dealership about a Genises G70 that was posted on cars.com. After contacting the salesman and his manager about purchasing this car, I was informed that I would need to come in this dealership (located somewher near the Canadian Border) to prove my identity even though I offered a $30,000 downpaymeta as a good faith offering. All good and well, if thats their policy, so be it. My complaint is, this dealership should not advertise vehicles nationally if they are only willing to sell locally. I wasted a lot of time and effort researching this vehicle, and trying to make a purchase.

Jose did a good job with selling a Toyota Highlander to my wife and myself. He even remembered the dogs name- Charlie!!

Over the years we purchased 5 vehicles from this dealership. This time there were many missed opportunities from this dealership. We ordered a new Camry with floor and trunk mats, received none. I ordered weather tech mats. The dealer estimator person really low balled the value of our trade in vehicle. We took our Camry and received 2200.00 more than their firm offer from another local non Toyota dealership instead! It pays to check around on trade in value. Along with the above issues, a simple thing like getting the key fobs without a dealership keychain attached makes a person wonder what’s happening there. Next time going to a different Toyota dealership.

After having a number of issues with my new car, service sept learned that I was calling Toyota. He called and lied about me and my car. my co-worker was also called a "dumb blonde" when they thought she couldn't hear them. I will never go here again and tell everyone about my bad experience. I drive to Mark Toyota for anything I need including a new car.

Made an appointment, salesman made me wait while he was on the phone, then tried to lowball on the trade in. went to the next dealership and was taken good care of.

Bought a new Highlander from Collyn Hunter. The entire experience was handled in a very professional manner. He was very thorough and had the answer to questions asked. This young man is headed for excellence. You are fortunate to have him.

Bought a Tacoma access cab 4x4 which was hard to find in the first place, I had contacted multiple dealerships. Dustin at Toyota was excellent to deal with. He managed not only to get the truck I wanted but at a good price honored every promise he made to get the extras I wanted plus some. I absolutely would recommend Toyota of Wausau and Dustin as a Salesman. Excellent experience overall I'm very happy with the truck and the way I was treated.

Counter people are excellent however service is horrible. 2x I have had oil leaking on a truck that’s 2 years old from the dealer and they have struggled to provide good service. I will not buy another Toyota truck and not return to this dealer.

Team was awesome. Love buying my cars from this dealership. Dustin and Rich were professional, timely, courteous and efficient, even handled some hiccups with grace! Plus I love the vehicle!

Purchased a 2019 Forerunner today. Our sales person Ken Zingler was very helpful, very knowledgeable, professional and made sure to explain all features of the vehicle both inside and outside. If your in the market for a new Toyota see Ken Zingler at Toyota of Wausau