Platinum Auto Group

Reviews

4.8 out of 5 4.8
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 18, 2018

    Purchased a 2016 Corvette z06 with 2100 miles on it. I was told vehicle had a clean carfax but that means nothing if damage is not reported. This dealership... I presume don't look over there vehicles before they sell them on. So don't take their word for it that the vehicle is clean and not damaged. I purchased the car sight unseen, took Mike at his word but once car arrived I noticed the damage underneath. Don't be fooled by the pretty pics co the cars out personally.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 26, 2018

    Overall great experience! Mike was very professional and engaged, and not pushy at all. Price was right and I would most definitely use them again if and... when we look for another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 18, 2017

    Mike was great! He was very friendly and worked with me to make the deal happen. He is one of the few salesman I've actually ENJOYED talking cars with.... A very knowledgeable man. He also asked me the questions and filled out the credit app. Small thinks like that are really great! Thanks Platinum!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 8, 2018

    Great buying experience. Had all paperwork pre-printed and ready to sign! Looking for a nice “head-turning” truck? Look no further! Thanks... Platinum, would definitely recommend

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 11, 2018

    This was the best car buying experience I’ve ever had. Mike went above and beyond his duties to help me with every aspect of the purchase while working... around my busy schedule. They are very picky about which cars they choose to sell, so you can be sure you’re getting a quality vehicle when you go with Platinum auto.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2018

    Quick and easy process. Great price and got exactly what I saw from the photos online. Mike was friendly and got the deal done. Thanks again Mike!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2017

    Great family owned business with impeccable customer service. Vehicle was well represented on-line and just as nice seeing it in-person for first time.... Drove over from Las Vegas to complete purchase which included trading a vehicle. Process was seamless thanks to Mike and his staff. Would definitely purchase from Platinum Auto Group again. Thanks Mike!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 19, 2017

    Mike was excellent he gave my wife and I time to think about it and offered us the best price available we will definitely recommend Platinum Autogroup.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 14, 2017

    I am from AZ and was searching for a particular make and model of vehicle online and came across Platinum Auto Group via Auto Trader. Platinum had the... specific vehicle I was searching for so I contacted Platinum by telephone. The sales person Mike answered and was very knowledgeable and prompt. I had a trade in that he was able to value for me based on several photos and VIN information within minutes. I was very skeptical about doing business with someone whom I had never met but Mike made me feel comfortable and so I proceeded with my online credit application. I was approved and given the terms in less than one afternoon. During the entire process I had many, many communications with Mike by telephone, text, and email ALL of which were responded to within an hour and mostly his responses were immediate which I found most impressive. After completion of the sale Anne Marie was helpful in coordination of taking title in AZ. I do not believe that I would have purchased a car out of state if not for the absolute professionalism of Platinum. 5 Stars for sure, I love my new car, the car was just as pictured, very professionally detailed. I have purchased many cars over the years and this was the easiest most professional experience ever.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2017

    Purchased a 2017 Jeep Wrangler Unlimited Sahara 6/30/17 and had great experience. I started by stalking their website for at least two months monitoring... two Wrangler Unlimiteds that Platinum had in stock. After the price on a bells and whistles lifted Sahara seemed to stabilize, I contacted Platinum and spoke with Mike Montalbano. He was very professional, patient, and courteous. We would go back and forth discussing options, prices, financing, etc. Mike was very easy to work with via email, text, and phone call. Over the next two weeks, Mike and I negotiated until we came up with a deal we were both satisfied with. We even agreed to a stipulation: that the lifted Sahara fit comfortably inside my garage, which it did perfectly! Mike even went as far to arrange having my black beauty delivered to my home, roughly 65 miles from their location. Mike accompanied the Wrangler so we could confirm that the Jeep would fit into the garage, go over some of the numerous options, and finalize the paperwork. He was able to arrange finance through Wells Fargo. He kindly let the bank do the credit score so as for me not to be dinged twice. Thank you Mike. We even arranged for aftermarket extended warranty for the lift, upgraded suspension, big wheels and tires, all the toys, at a fair price. The Jeep is a blast, looks amazing, and is a real eye catcher! I am really happy with my purchase at Platinum. I think I am done auto shopping for a while, but if anyone is looking for a quality ride, I will definitely point them in the direction of Platinum Auto Group.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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