Autobank

Reviews

4.3
(18 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Satisfied Customer alert! Auto bank LLC

If you clone Paul Pinson I guarantee you will sale more cars! Very attentive to what I want and he already had something in mind and the style I was looking for. Great Job Paul!

5.0

Sales

It was an all around great experience.... great with business and he was very very professional... the car looked very great 👍🏾 the car smell great as well

5.0

Great buying experience!

Paul is a great guy who goes the extra mile for his customers. I would recommend him to everyone. Autobank is the place to go get get a great vehicle at a great price

2.0

RIDE ON

Mr. Paul Pinson made the car buying experience less stressful. Thanks to his assistance, I left a very satisfied customer. Thanks to everyone at AutoBank for your help

1.0

Auto Bank sales lemons period

Auto Bank houz and sales LEMONS period , and they don't even try to make things right . Trust me when I tell you they sale junk vehicles

5.0

Acura

I contacted Mr. Pinson because I was looking for a particular SUV after having a not so good experience at a popular car lot on the Motor Mile in Greenville SC. I told him exactly what I was looking for and within a day he found what I wanted, had it shipped to Greenville from Texas and although the Carfax had shown it’d recently been serviced, he had it serviced again for me. Performing a 39 point inspection, getting new brakes, oil change and so much more. I’m so grateful for him. I’m really enjoying my new vehicle thanks to Mr. Pinson. I’d definitely contact him again on my next car purchase!

Dealer response

Thank you Ebony for your trust and your business, also thanks for taking the time to give us a review.

5.0

my review on Paul pinson it was a great experience

Paul pinson was a great salesman he let me all about the truck I purchase he showed me all the records on the truck the carfax and answer any question I had this is somewhere I definitely would recommend to buy your next vehicle thank you for your car buying experience

Dealer response

Thank You for your business and your review.

5.0

BEST EXPERIENCE EVER!

The Staff at Auto Bank were absolutely a pleasure to deal with. My sales person Paula was very Knowledgeable and answered all my questions honestly, i was introduced to the manager Greg who made me feel comfortable and took all the anxiety out of shopping for a car. i will definitely give AutoBank my business now and in the future. It was unlike any of my past experiences when car shopping . They made me feel comfortable, did not pressure me , and i feel like Greg is one who can be trusted. He genuinely cares about his customers and from hat I see His salespeople have embraced the same philosophy. Thank you Greg and thank your team for making me feel like a friend rather than a victim ! HIGHLY RECOMMENDED !!!!

Dealer response

Thank You for those kind words, we try very hard to make all experiences good ones.

3.0

Kind of rude

Email was not ever replied to. Called four times before somebody would answer. When they did they were kind of rude, so I may not try there.

Dealer response

we are sorry to hear you had a bad experience, we try very hard to make sure everyone has a pleasant experience, however we have had a big increase in volume and some technical issues with our phones and servers.

5.0

Pleasant Surprise

If I had to rate my experience on my sales person Paula I would have given this place a -10. I looked at a truck I liked and wanted to trade my truck in. My wife and I were sitting there and talking with Paula about what they could do for us and in the middle of it all Paula leaves in the truck we wanted to buy. Rick the Manager comes over to talk to us about things and we agree to buy the truck but, the trucks not there because Paula had left with it. Paula finally returned and we were able to sign our paperwork. While signing our paperwork Paula answered the phone even though there were other sales people that could answer the phone. It seemed to me that she was trying to get other customers while still working with me. I have sold cars before and to watch her trying to hustle instead of helping the person in front of her that she was going to make a buck off left a bad taste in my mouth. Paula asked Bonnie to assist her with paperwork for my license plate. This was the best part of my buying experience dealing with Bonnie. I have dealt with Bonnie on several occasions since buying my truck and I have to say she’s always pleasant and helpful. I had to call up there one day since buying my truck and ask a question and the man that answered the phone asked who my sales person was I told him Paula and he put me through to her, unbeknownst to my surprise she had no idea who I was. I think that is pretty bad when you can’t even remember a customer you probably made a lot of money off! I vowed from that day if I needed anything that I would contact Bonnie. Since then I have contacted Bonnie about my remote to my truck and she gladly took care of it. I then contacted her about a battery she helped with that. Each time I have had to contact her she has been very pleasant and always willing to help. Bonnie was my pleasant surprise! If you go here to buy a truck or car ask for Bonnie. If you see Paula run she’s a hustler and is only out to make a dollar on you she cares nothing about truly helping people. I highly recommend Autobank only if dealing with Bonnie or Rick otherwise forget it!

Dealer response

THANKS ROGER, WE APPRICIATE YOUR BUSINESS

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