Fremont Motor Casper

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 27, 2019

    The Worst service! Took my 2017 Silverado in Wednesday they repaired the fuel pump, picked it up and the engine light came back on so turned around and... got another diagnostic. The Fuel sensor was broke. They said it wouldn't be in til Monday get the part in. Called Monday afternoon and they said they just got the part and it wont be ready till tomorrow. Called Tuesday at noon and they said it would be ready around 2pm. Call again at 2:30pm they said they ordered the wrong fuel pump and would take 3-4 days to get the right one. Fremont has kept my truck for a week and done nothing but make excuses. Don't take your vehicle to get repaired!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2018

    My wife and I both bought new vehicles here and it was the best experience we’ve had at any dealership. I highly recommend our salesman, George Velez,... he went above and beyond what was expected, even staying after hours to help familiarize us with the vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 20, 2014

    in Augest we were looking for a good used car it was a saturday and there was a big sale we walked around and looked at a few and and had them narrowed... down to 3 then the finance people went to work although it was a long day it was saturday and the dealership was busy however by the end of the day we drove off the lot with a good used car. About a month later I was looking on the internet for a used truck I got a call from Kyle Smith he was very upfront about what I could get into and what he had he went out of his way to take 6 photos of the truck as I couldnt get down there at the time to look at it. when I did get there he took me back to where they were cleaning the truck we went for a test drive I left Kyle the terms of money down and what I was willing to pay within the hour he called me back and said he had it all worked out and it was exactly what I asked for. By that afternoon the deal was done but I didnt get to take my truck home because he wanted it detailed awesome The next day when I returned to get my truck I had to wait an extra 10 minutes while they went to fill the gas tank. A week later my neighbor was looking for a car and I told her about my dealings with Kyle that weekend she came home with a brand new car and explained to me the dealings she had with Kyle positive of course. Thank you Kyle keep up the good work!!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2018

    Fremont motors was amazing to deal with George Velez was fantastic a very knowledgeable sales person and the guy to go to for a vehicle. I feel I got... the best deal around. Brett Benham was very helpful. I would definitely recommend Fremont Motors to my friends and would go back to them in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2018

    Sam Ideen was amazing we told him our budget and our price and he got us just what we wanted and could afford no pushy. Sales highy recomend

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2018

    Recently leased a new car and was just looking at the time but had a price point I wanted to stick to and I could tell femont wanted to help me as best... they could. They did a great job and I’m loving my new car!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    My wife and I were in the market for a new car for her. I got a hold of Kyle Smith back in September and he was able to make a great offer for our trade.... Not only that he also gave us a great offer on the car. We had provided information prior to coming and therefore weren’t at the dealership for very long. Kyle calls and texts us from time to time to make sure everything is running well. He also answers any questions we may have. The staff at Fremont Motors are very friendly and informative. I would highly recommend them and plan on doing more business with them in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2017

    Great experience with Fremont purchasing a new vehicle. Miguel Salazar was top notch. Great follow up even after the sale. Thanks Miguel!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2017

    We would like to thank Miguel Salazar and Kris Redden for helping us get such a great car. Miguel is a great salesman. He did everything he could to... help us get into a vehicle. He has a great attitude and was optimistic through the whole process. Kris Redden was able to get us financed when others couldn't and was able to keep the payments below our maximum amount. We really appreciate all your help and we know it couldn't have been easy for either of you. I would recommend anyone needing a vehicle go to Fremont Casper. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2017

    Kyle smith was seriously the coolest dude! He went above and beyond to get me into my first car! He was so nice and answered any questions I had! He made... this fun and exciting instead of nerve wrecking! He's awesome thanks I love the car! And Kris made the numbers and the contracts easy to understand.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews