DO NOT GO HERE! TERRIBLE PLACE! I had scheduled an appt over the phone to come see a vehicle at there lot, we get there and then they tell us “we can help... you get the car doesn’t matter what kind of credit you have we will work with you” That’s NOT the CASE. For one i was already there for more than 3 HOURS trying to see if i was approved. We eventually left without knowing if we were approved or not. The next day i text him to see what had happened with the application and he calls to tell me i was not approved for the loan. OK i get that my problem is YOU TOLD me that you would work with us regardless of how my credit was. LIES. Then not ONLY did he run my social on one bank but 3 banks! That i was never informed about! Then on top of that we had asked the same day we went him how much were we getting trying to get approved for and how much the vehicle was. he WOULD NOT not tell us. Once the letters from the bank came to my house it said they we’re running my credit on a 12 Grand loan! Never did i know that that’s how much the car was because they never would tell me. I SUGGEST not going to this place. I wanted to know why they ran my credit on 3 banks without informing me and he stated “you signed the papers and that’s that” “what did you think the loan was going to be for $100?” ARE YOU KIDDING ME. SO UNPROFESSIONAL. Does not matter HOW MUCH THE CAR IS AS A CUSTOMER YOUR SUPPOSE TO INFORM ME. YOU ARE RUNNING MY SOCIAL THEREFORE IM SUPPOSE TO KNOW. This business is a joke Full of SCAMMERS.
I recommend you come to this dealership before going to big dealerships. Lexus dealership makes things too complicated. I’m a honest working woman that... need to deal with good hearted people. I truly was blessed with my experience of buying a Lexus. Don’t judge a book by its cover stop in and you will be surprised of the great vehicles this place has to offer. I’m a Lexus Lover! ❤️
You get better service here than the huge dealerships without a doubt. After looking for a Mercedes for three weeks, they worked with me so much better... than anywhere else. I'm hard to deal with and they never missed a beat. go see them.
Thank you very much for your review. We do appreciate your business. We certainly you come down from Arkansas. We hope to see you for your next car pu...rchase.
Maria and lucas helped me get into my dream car even when i thought i didnt have a chance becasue my credit was so bad
Very unprofessional company. Do not make business with these frauds!!! They will preapprove you and let you walk out with a car, then call you a week later... saying the bank didn’t approve and they don’t want to give you the money back and they will try to get you to come back in to sign more papers just so you bring the car back and they won’t care how you get home. They also will not answer your calls after trying to figure out what went wrong, they text like cowards. But they ended up picking the wrong family to deal with this time. Make sure you keep everything on file like I did. I’m so glad I screen shotted everything I needed. Legal action is taking place. We will get our money back or we will be owning a new car.��
We could not get your deal funded since the BANK COULD NOT verify your employment. We tried several times to get in touch with you and we were not abl...e. We had to get our vehicle back and You got your full down payment refunded. Paisanos Auto Management.
Was told I was approved over phone, that wasn’t the case. Horrible job of keeping the customer informed. Kept having to call over and over. Was told price... was negotiable, I was told they are not budging on the price. I was told a follow up call after I gave them an offer, I’m still waiting on the call back.
This dealership is TERRIBLE. I scheduled an appointment to view a car and when I arrived I was told the car was already sold. An hour later I received... an email that the car was not sold and they offered to bring the vehicle to me the next day for me to see. When I contacted them the next day to schedule to view the car I was told they would not bring the vehicle to me and was given their address and hours instead.
This place is unprofessional. The salesman with the glasses was too busy on the phone while servicing us. As we were asking questions, being a first time... buyer, he was having rude combacks and wasn't answering properly. It supposedly takes 24 to 48 hours to get a approval or decline "answer" but yet a dealership can get answers within hours from multiple banks. My fiance and I credit is horrible as is. Everybody promised us it wouldn't affect us and we'll get approved because of our down payment. They said my credit score was gonna go down by 3 points & it's way more than that. I'd rather take my business elsewhere than be lied to the whole time. I would not recommend this place at all.
I love this car company they are like family, but unfortunately I did not get the chance to get a car from here. They did everything in there power to... make sure I did not leave unsatisfied, they gave me the opportunity to test drive a car for the weekend. Mr. Armando is a great manager he laid out all the stops for, Mr. Martin worked day and night to try and get me a deal, & Mrs. Phyllis she talked me through everything she was very helpful she made sure even though I did not get a car they made sure I was very satisfied.
Great place to buy cars Excellent customer service Highly recommended