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Jones Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Seamless from internet search to visiting the deal

My salesman was very personable and knowledgeable. Couldnt have been more pleased with my buying g experience with Jones. From the start of my internet search to signing the paperwork, i was treated very well.

Seamless from internet search to visiting the deal

My salesman was very personable and knowledgeable. Couldnt have been more pleased with my buying g experience with Jones. From the start of my internet search to signing the paperwork, i was treated very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Simone

Jones Junction have triumphant professionalism and customer service. Caleb Wallen, The Chrysler Jeep assistant manager have always been superb with providing follow up calls and with appointment availability. I’m pleased to say that I’ll be Jones junction customer for a lifetime .

Simone

Jones Junction have triumphant professionalism and customer service. Caleb Wallen, The Chrysler Jeep assistant manager have always been superb with providing follow up calls and with appointment availability. I’m pleased to say that I’ll be Jones junction customer for a lifetime .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dodge Durango 2018

My first time with Jones Junction, would recommend to others, my sales person was Mr. Carl Granville he was very knowledgeable of job, and also of car( very informative ) made you feel comfortable with the process. Thank you Mr. Carl , you are truly a blessing come true.

Dodge Durango 2018

My first time with Jones Junction, would recommend to others, my sales person was Mr. Carl Granville he was very knowledgeable of job, and also of car( very informative ) made you feel comfortable with the process. Thank you Mr. Carl , you are truly a blessing come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

This was our second new van we have purchased at jones over the past 4 years. Our salesman was Ty and he was very nice and informative. Not pushy at all and worked with us for the deal we needed. We are happy.

Great experience

This was our second new van we have purchased at jones over the past 4 years. Our salesman was Ty and he was very nice and informative. Not pushy at all and worked with us for the deal we needed. We are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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willing to work with you

Lovers the whole process everyone was very friendly and were willing to work with me

willing to work with you

Lovers the whole process everyone was very friendly and were willing to work with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great work

you guys are doing amazing work keep it up would 100% recommend you guys will come back! very friendly. good with people, love them i love you guys

great work

you guys are doing amazing work keep it up would 100% recommend you guys will come back! very friendly. good with people, love them i love you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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uninformed/unaware sales associates

We gave the sales associate our budget, and she offered to see what she could do on the price of the car she showed us. She also kept pushing the ?market value? of the car, which was absurdly high, and then touted the ?offer? price which was only slightly above market. The sales manager came out (after we were there way too long) and informed us about there guaranteed pricing. Why did the SA not tell us this when we walked in. Very poorly educated sales person, which is my pet peeve about dealerships.

uninformed/unaware sales associates

We gave the sales associate our budget, and she offered to see what she could do on the price of the car she showed us. She also kept pushing the ?market value? of the car, which was absurdly high, and then touted the ?offer? price which was only slightly above market. The sales manager came out (after we were there way too long) and informed us about there guaranteed pricing. Why did the SA not tell us this when we walked in. Very poorly educated sales person, which is my pet peeve about dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent salesman

Our salesman Bryan was very helpful and pleasant. Got us the van that we wanted in the price range we required.

Excellent salesman

Our salesman Bryan was very helpful and pleasant. Got us the van that we wanted in the price range we required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jamie. Thank you so much for your five-star review! We are so happy to hear that you had such a pleasant experience in our sales department with Bryan. We hope you are loving your new van, and we look forward to taking great care of you for many years to come!

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Professionalism

At this time I have only communicated via email and phone but They have an added fresh though and very informative at this point i've had a great experience.

Professionalism

At this time I have only communicated via email and phone but They have an added fresh though and very informative at this point i've had a great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Anthony. Thank you so much for your glowing review!

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Great people great place lifetime dealership

I bought a Lexus from Jones was very very happy with it I'm looking to buy another Lexus I will be back!

Great people great place lifetime dealership

I bought a Lexus from Jones was very very happy with it I'm looking to buy another Lexus I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Johnny. Thank you so much for your five-star review! We appreciate your feedback, and we look forward to taking great care of you for many years to come!

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