Jones Chrysler Dodge Jeep Ram

Reviews

4.0 out of 5 4.0
129 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 30, 2018

    My salesman was very personable and knowledgeable. Couldnt have been more pleased with my buying g experience with Jones. From the start of my internet... search to signing the paperwork, i was treated very well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2018

    Jones Junction have triumphant professionalism and customer service. Caleb Wallen, The Chrysler Jeep assistant manager have always been superb with providing... follow up calls and with appointment availability. I’m pleased to say that I’ll be Jones junction customer for a lifetime .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 23, 2012

    I've purchased several cars in my day and this is the first dealership to treat me as an educated adult instead of talking down to me and making me feel... small. I'd recomend them on that alone but the service department and the "Jones for life has sold me, from here on out this is where I'll be purchasing cars.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2018

    My first time with Jones Junction, would recommend to others, my sales person was Mr. Carl Granville he was very knowledgeable of job, and also of car(... very informative ) made you feel comfortable with the process. Thank you Mr. Carl , you are truly a blessing come true.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2018

    This was our second new van we have purchased at jones over the past 4 years. Our salesman was Ty and he was very nice and informative. Not pushy at all... and worked with us for the deal we needed. We are happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2018

    Lovers the whole process everyone was very friendly and were willing to work with me

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2018

    you guys are doing amazing work keep it up would 100% recommend you guys will come back! very friendly. good with people, love them i love you guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 15, 2018

    We gave the sales associate our budget, and she offered to see what she could do on the price of the car she showed us. She also kept pushing the “market... value” of the car, which was absurdly high, and then touted the “offer” price which was only slightly above market. The sales manager came out (after we were there way too long) and informed us about there guaranteed pricing. Why did the SA not tell us this when we walked in. Very poorly educated sales person, which is my pet peeve about dealerships.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2017

    Our salesman Bryan was very helpful and pleasant. Got us the van that we wanted in the price range we required.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jamie. Thank you so much for your five-star review! We are so happy to hear that you had such a pleasant experience in our sales department with Br...yan. We hope you are loving your new van, and we look forward to taking great care of you for many years to come!

  • 4.0 out of 5
    May 4, 2017

    At this time I have only communicated via email and phone but They have an added fresh though and very informative at this point i've had a great experience.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Anthony. Thank you so much for your glowing review!

View More Reviews