Reviews
Write a reviewWonderful
I can not say enough positive things about Star Auto. My experience was wonderful. Everything was explained to me where I knew what they were saying. They are upfront and honest. The customer service is the best I have ever seen. I recommend them to everyone.
Wonderful
I can not say enough positive things about Star Auto. My experience was wonderful. Everything was explained to me where I knew what they were saying. They are upfront and honest. The customer service is the best I have ever seen. I recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shady mechanics
Make sure you take a video of the problem with your car, or minimum get a second opinion first. Before I quit, I can’t tell you the amount of cars we billed customers for that we actually broke while working on something else. I’d take your vehicle to a friends garage before letting these guys touch anything on your car.
Shady mechanics
Make sure you take a video of the problem with your car, or minimum get a second opinion first. Before I quit, I can’t tell you the amount of cars we billed customers for that we actually broke while working on something else. I’d take your vehicle to a friends garage before letting these guys touch anything on your car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is a fraudulent review. We have flagged this many times and CARS.com has not taken it down. Jerry Allen is a valued employee and still works for Star Auto.
Mrsrem
Staff is very friendly and not pushy at all. They answered all our questions and took care of everything for us. Very happy and satisfied with everything.
Mrsrem
Staff is very friendly and not pushy at all. They answered all our questions and took care of everything for us. Very happy and satisfied with everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Used Car
Gary and Steve were great! No pressure they had the car all ready pulled up so we could test drive it. Highly reccomend this dealership.
New Used Car
Gary and Steve were great! No pressure they had the car all ready pulled up so we could test drive it. Highly reccomend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Star Auto Sales Services Department
I go to Star for routine maintenance on my car regularly and I usually go through Chris who is very professional, friendly and honest about what my car needs and doesn't need. He explains things in a way that I understand and not like I'm a mechanic. I'll continue to go through them and have recommended friends and family to use them as well.
Star Auto Sales Services Department
I go to Star for routine maintenance on my car regularly and I usually go through Chris who is very professional, friendly and honest about what my car needs and doesn't need. He explains things in a way that I understand and not like I'm a mechanic. I'll continue to go through them and have recommended friends and family to use them as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my new car
Thank you Liza g for making my car buying experience as stress free as possible. Would recommend family and friends without a second thought. Thanks once again star auto. Ps love my new infiniti��
Love my new car
Thank you Liza g for making my car buying experience as stress free as possible. Would recommend family and friends without a second thought. Thanks once again star auto. Ps love my new infiniti��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Monique, for taking the time to leave a review. We are glad you love your Infinity!
Inspector
I purchased a dodge pickup march 27,2018. Steve and Gary made the sales and financing as easy as possible. Jerry the service manager had the truck serviced and shining like new! What a great team, experienced and professional. I highly recommend this company. Makes you feel like family.
Inspector
I purchased a dodge pickup march 27,2018. Steve and Gary made the sales and financing as easy as possible. Jerry the service manager had the truck serviced and shining like new! What a great team, experienced and professional. I highly recommend this company. Makes you feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Suzi Wilson Zadroga recommended Star Auto Sales. 13 hrs ? Would highly recommend Star Auto Sales in Meridan. From the sales person Liza and the finance guy Gary they were both very helpful and answered all our questions (even when we called a dozen times or more.) Ended up getting a Ford Escape for my husband. Liza and Gary were very helpful in getting us into a safe and reliable car. And Thank you to the people that you don't see behind the scenes. The mechanics and who ever detailed the car. Awesome job. Thanks again. We will talk again I'm sure.
Great experience
Suzi Wilson Zadroga recommended Star Auto Sales. 13 hrs ? Would highly recommend Star Auto Sales in Meridan. From the sales person Liza and the finance guy Gary they were both very helpful and answered all our questions (even when we called a dozen times or more.) Ended up getting a Ford Escape for my husband. Liza and Gary were very helpful in getting us into a safe and reliable car. And Thank you to the people that you don't see behind the scenes. The mechanics and who ever detailed the car. Awesome job. Thanks again. We will talk again I'm sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
wholesale sales representitive
My buying experience at star auto was excellent from start to finish. The vehicle was in great condition, just like the website and salesman said. I wish all my car buying experiences went this well.
wholesale sales representitive
My buying experience at star auto was excellent from start to finish. The vehicle was in great condition, just like the website and salesman said. I wish all my car buying experiences went this well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch Experience
Steve was extremely responsive and made the process of buying our car quick and easy. He didn't try to upsell us or charge any hidden fees. He let us take it for a test drive alone and test out our carseats to make sure they fit. Gary in finance bent over backwards to get us the best terms and monthly payment! Everything was such an easy experience and we absolutely LOVE our car.
Top Notch Experience
Steve was extremely responsive and made the process of buying our car quick and easy. He didn't try to upsell us or charge any hidden fees. He let us take it for a test drive alone and test out our carseats to make sure they fit. Gary in finance bent over backwards to get us the best terms and monthly payment! Everything was such an easy experience and we absolutely LOVE our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase