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Groulx automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (866) 901-2781 (866) 901-2781
Used (866) 980-8033 (866) 980-8033
Service (866) 980-7062 (866) 980-7062

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Groulx automotive from DealerRater.

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No plate

Bought my wife a used car, Dealer was nice and helpful, but I should have not paid taxes and for a plate at the dealership. Bought the vehicle 4/30 and it is 6/10 now, still no title and License plate. On my 3rd paper plate now, this is absolutely terrible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 621-6438 to discuss your concerns, as your satisfaction is of utmost importance to us.

Temperture back to Normal

my car was overheating, needed a water pump & also they found I had a power steering leak. although my car was in the shop for several days due to parts having to be ordered I wasn't charged for the rental car I needed. My car is a 2011 but Groulx has kept a close eye on it and its given me excellent service. I will definitely look to Groulx for my next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Work

Just call, set up a time, Doug make it happen . He always keeps me up dated during my visit, on what's going on , and what should be looked into on my next visit ! Great Job / M Klein

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

recent visit for service on Yukon Denali 2016

They always welcome me and expedite things in a professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anthony Melonakos, thank you so much for this wonderful response! We appreciate your kind words.

Efficient, prompt, knowledgeable

Groulx always goes beyond the ordinary to provide all of our automotive needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Groulx Automotive as your first choice for all your automotive needs!

Xxxxx

Great experience. Dealer was easy to work with. Car is great delivered in clean condition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your positive review, Diane!

Best body shop in monroe

Mike in body shop was friendly fast and the final work was phenomenal. I couldn't believe the final results. I didn't even have to worry about car rental with my insurance company. They gave me a car for as long as I needed it. I got my vehicle back 1 week sooner then they estimated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Groulx GMC Automotive equals excellence.

^_^ Never have met a more friendlier and well-accomplished group of workers both mechanic/office/finance/higher ups. Thank everyone working at the Groulx GMC Dealership for a job well-completed in all departments and they are one of the best if not thy best in Southeastern, MI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kimberly Sefcovic

Amazing as always!! The entire team is wonderful! We wouldn't shop anywhere else for our vehicles. Thanks again for always taking such good care of us!! Sincerely, Kimberly Sefcovic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kimberly Sefcovic, thank you so much for this wonderful response! We appreciate your kind words.

Car buying

Best deal, Best sales person ,Best fair Trade in value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Average Joe, thank you for your kind words about our sales team!