Berwyn Kia

Michelle is the reason I service my car as she is always greets me with a smile and makes sure to tell The specials at Dunkin Donuts and I look forward to my service as she is friendly to all customers in waiting area! Kudos to Michelle keep up the good works!

Was greeted with a attitude from Michelle . I wasn't explained nothing about my car

Berwyn KIA was one of the only dealers willing to email me an offer, and it was extremely competitive. I went and purchased the vehicle same day and was in the dealership just over an hour and a half. Great no pressure, no trickery experience made getting the car we wanted a pleasure. Big thank you to Jaime and Berwyn KIA!

Jaime was a pleasure to work with at Berwyn KIA! He was organized, respectful and extremely knowledgeable. I would highly recommend his services as he made the process easy for Darby and me.

BEWARE: Berwyn Kia Tricks Customers into Paying for Unnecessary Services - UNETHICAL I am deeply disappointed and frustrated with Berwyn Kia Service team ( though their sales team is great). I brought my 2023 Kia Sportage in for routine maintenance/oil change at just 13,784 miles, and was shocked to find a $199 charge for a “fuel induction service” on my bill—a service I never asked for, was never told about, and which is not required by Kia sportage at this mileage. When I questioned the charge, the staff tried to justify it by pointing to my check-in signature, but this is a sneaky tactic to squeeze extra money out of customers. Illinois law requires explicit consent for any service over $100, but Berwyn Kia clearly ignores this rule. Their service team will add unnecessary services to your bill without your knowledge, hoping you won’t notice or will be too intimidated to complain. When I demanded a refund, they flat-out refused. This is not just bad service—it’s a dishonest way to make money at the expense of trusting customers. I strongly advise anyone considering Berwyn Kia to double-check every line on their invoice and question every extra charge. Don’t let them fool you like they tried to do with me. I raised it with service manager Dustin and service director TIM ward and they are not agreeing to issue refund for their cheating. I am escalating with necessary authorities so they stop run this fooling campaign to earn more revenue at behest of customer trust.

BEWARE: Berwyn Kia Tricks Customers into Paying for Unnecessary Services - UNETHICAL I am deeply disappointed and frustrated with Berwyn Kia Service team ( though their sales team is great). I brought my 2023 Kia Sportage in for routine maintenance/oil change at just 13,784 miles, and was shocked to find a $199 charge for a “fuel induction service” on my bill—a service I never asked for, was never told about, and which is not required by Kia sportage at this mileage. When I questioned the charge, the staff tried to justify it by pointing to my check-in signature, but this is a sneaky tactic to squeeze extra money out of customers. Illinois law requires explicit consent for any service over $100, but Berwyn Kia clearly ignores this rule. Their service team will add unnecessary services to your bill without your knowledge, hoping you won’t notice or will be too intimidated to complain. When I demanded a refund, they flat-out refused. This is not just bad service—it’s a dishonest way to make money at the expense of trusting customers. I strongly advise anyone considering Berwyn Kia to double-check every line on their invoice and question every extra charge. Don’t let them fool you like they tried to do with me. I raised it with service manager Dustin and service director TIM ward and they are not agreeing to issue refund for their cheating. I am escalating with necessary authorities so they stop run this fooling campaign to earn more revenue at behest of customer trust.

Evrything was great Jaime is the best Thank you so much for everything i appreciate

Jamie is the best sales man, he went thru everything with us, got us the best deal. Pleasure to work with him.

Berwyn Kia was very helpful in getting exactly what I needed. I went in determined to leave with the car I test drove. They worked with me and I am very happy.

I had really great experience here I honestly love everything about the car everything was pretty straightforward.