Chevrolet Buick GMC of Murfreesboro

Great experience. Would recommend anyone check them out if you’re in the market for a vehicle.

Denarius T. Flr.sales / Shawn Dealer and Steven S. sales dept. I Jacqueline J was very pleased with the professional, excellent polite service also very informed on every question I had I'm very grateful for this Chevrolet Dealership. Thank you for these employers 😊 Ms.Jacqueline Jordan

Service dept let’s you sit and wait in one lane while they pull every car in through the second lane…45 min wait to check in for them to say they can’t get me in for an oil change.

Paul Nolan was very helpful with my purchase and listening to my needs, Highly recommended professional . Jim,O

The two dealers I worked with for the past weeks and a half were fantastic they answered every phone call immediately and answered any and all questions I had! They did a terrific job working together and making sure we were happy.

I’m not even going to waste my time typing out the super long novel about why my experience was the WORST ever because it won’t matter because nothing was done in the end to make it right after all my frustration and literal tears. The one star I’m giving is enough to tell about my crappy experience. I will never purchase a vehicle from this dealership again. I came into this dealership hoping for a great experience and left with the worst experience ever and a very expensive yukon Denali that is a literal piece of crap and messed up on me the same night I drove it an hour and a half home. It ended up having several things wrong right after buying it that weren’t properly fixed the first time I took it back to them and still isn’t worth the money I paid for it. It is still having some issues now that my father is having to fix for me because we don’t live near the dealership. Thank God for the lifetime power train warranty, the only decent thing I was thankful to get out of this dealership. Looks like I am going to need it when this piece of crap goes out on me or messes up more.

Horrible!! Wasted my time several times and kept wanting to run my credit over and over! Beware!!!

Terrible experience!! Went to look at truck seen online. Taken to truck on lot and as soon as I said I'm interested in purchasing i was given a runaround for 2 days about how the key for it had been misplaced. They'd let me know just as soon as key was available - but 2 days later when I again inquired the answer became that the truck was no longer available. The key had been located earlier that morning and truck was sold to another customer who came in. Mauricio Wallace is the worst salesperson I've ever experienced and this dealership doesn't care about who they do wrong.

I went to look at a truck they had listed online. Salesman Mauricio knew which truck I was referring to and took me directly to it on the lot. He went to get the keys and returned to tell me that the tech who had serviced it earlier had taken the keys with him and they wouldn't be available until the next day. Seemed odd because I had researched the truck already and Carfax showed it had been over 2 weeks since the dealership had serviced it in prep for sale. I then received excuses / lies the next day as to why they couldn't come up with keys so I could come look at and purchase this truck. But he continued to ensure me he would let me know just as soon as they had the keys and I could come. The following day I sent a message mid morning again inquiring about status of keys for this truck. A couple hours passed before I received a reply that the truck was no longer available as it had been sold to another customer who had come in that morning. Worst customer service I've ever experienced. Big dealership that only cares about having highest sales numbers and doesn't care who they do wrong to get there. I was completely ready to make purchase, but Chevrolet of Murfreesboro and salesman Mauricio Wallace will NEVER see any business from me or anyone else I can steer clear of them - and I'm sure they don't even care.

I see why this dealership goes away free oil changes when you buy the vehicle it just keep on putting you off to get them done had an issue with my vehicle a while back took it in they corrected the issue there was supposed to have done the oil change and the tire rotation but I was sold by a particular person and service that they forgot to do it no problem I'll bring it back I was also told that Saturdays was pretty much just for the oil changes to bring it in at any time they would take care of it well again I came back to the dealership and they said I had a 2-hour wait I should have made an appointment so who knows what's going on there My name is George Lockwood