Reviews
Write a reviewExcellent customer service!
Stopped by the dealership to look at a used vehicle that had been listed on the website. John was walking across the parking lot and stopped to help us out with the vehicle we were interested in. He immediately had it pulled around for us to check out. The vehicle was super clean and very nice. He didn?t hassle us, answered questioned and got us a tag and told us to take it out for a test drive and in the meantime he would pull the numbers and have everything ready for us. He knew we had another vehicle we were going to look at and still helped us 110%. I love the vehicle and new that if the other one didn?t pan out, this was the one. He had the out the door price ready when we returned from the test drive, which was hard not to take up on right then. No crap added in like Other dealerships, admin fees were lower than other dealerships I had dealt with. Even though I didn?t purchase the vehicle we were interested in, due to the other one having a few more options added, I would recommend John Mykonos at Black Automotive to anyone. If and when I look for another vehicle, I will be contacting John first.
Excellent customer service!
Stopped by the dealership to look at a used vehicle that had been listed on the website. John was walking across the parking lot and stopped to help us out with the vehicle we were interested in. He immediately had it pulled around for us to check out. The vehicle was super clean and very nice. He didn?t hassle us, answered questioned and got us a tag and told us to take it out for a test drive and in the meantime he would pull the numbers and have everything ready for us. He knew we had another vehicle we were going to look at and still helped us 110%. I love the vehicle and new that if the other one didn?t pan out, this was the one. He had the out the door price ready when we returned from the test drive, which was hard not to take up on right then. No crap added in like Other dealerships, admin fees were lower than other dealerships I had dealt with. Even though I didn?t purchase the vehicle we were interested in, due to the other one having a few more options added, I would recommend John Mykonos at Black Automotive to anyone. If and when I look for another vehicle, I will be contacting John first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Can't even do one thing right
Couldn't even do the most important part right to start. Never got a response from my inquiry.
Can't even do one thing right
Couldn't even do the most important part right to start. Never got a response from my inquiry.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
great sales man
Ron Wilson sold us 2 cars and he was great will go to him and send others to him he goes way beyond to make sure we were happy with our cars
great sales man
Ron Wilson sold us 2 cars and he was great will go to him and send others to him he goes way beyond to make sure we were happy with our cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
The people are always very friendly and the facility is very clean. My service is always is a reasonable time frame.
great service
The people are always very friendly and the facility is very clean. My service is always is a reasonable time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Sherry was very nice and took care of us right away in service Dept. And Ron Wilson was our sale rep. he was very kind and took care of us
great service
Sherry was very nice and took care of us right away in service Dept. And Ron Wilson was our sale rep. he was very kind and took care of us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Challenger Service @ Black Chrysler Dodge
The Representative was vary efficient, I asked how long it would take to do the service work, and much to my surprise it was completed in45 minutes
Challenger Service @ Black Chrysler Dodge
The Representative was vary efficient, I asked how long it would take to do the service work, and much to my surprise it was completed in45 minutes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Very friendly, very knowledgeable regarding any issue we have had and prices reasonable. Also very prompt when we have an appointment
Great customer service
Very friendly, very knowledgeable regarding any issue we have had and prices reasonable. Also very prompt when we have an appointment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very knowledgeable salesman. Was able to answer a
A great salesman who was very professional, very knowledgeable about the vehicle we wanted, and met all of our needs. George Guy was great!
Very knowledgeable salesman. Was able to answer a
A great salesman who was very professional, very knowledgeable about the vehicle we wanted, and met all of our needs. George Guy was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service adviser
quick and friendly, the service adviser was great. he got me in and out fast. he also offered free coffee
great service adviser
quick and friendly, the service adviser was great. he got me in and out fast. he also offered free coffee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The people were friendly, the repairs were done quickly while I waited and they were accommodating. The service advisor helped me to get the best deal possible and she was so nice.
Great service
The people were friendly, the repairs were done quickly while I waited and they were accommodating. The service advisor helped me to get the best deal possible and she was so nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase