[{"id":634004,"firstName":"Haj","lastName":"Ebrahem","titleText":"Certified Sales & Leasing Consultant","shortBioText":"Just go straight no drama","emailTxt":"hebrahem@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/55111bbd3859.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1262376025","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":121862,"personPtyId":31122539,"firstName":"Mark","lastName":"Salvino","titleText":"Finance Manager","emailTxt":"msalvino@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":344,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/4e1d052fdceb.jpg","drDealerId":42159,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":396679,"personPtyId":37049303,"firstName":"Kim","lastName":"Duncan","titleText":"Sales Professional","shortBioText":"I love to help others achieve their purchase of a new or used vehicle without the typical runaround by salesman. i like to be honest and open with my customers as I look at our interaction as a new friendship and want my customers to feel open to contact me regarding any issues they may have. \r\nIn my spare time I am married and live in Columbia, Tn. I also love to write and record original music in my home studio.","emailTxt":"kduncan@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/990cf7305273.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"833587200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":120595,"firstName":"Zack","lastName":"Tilley","titleText":"Sales Professional","shortBioText":"Zack is an avid car guy who builds his own cars. He has eight years of sales experience as well as one year of service experience. This Middle Tennessee native is ready to use his automotive knowledge to find you just the right vehicle.","emailTxt":"ztilley@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/d12a0c11675d.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":288605,"personPtyId":33684400,"firstName":"Tim","lastName":"O'Leary","titleText":"Service Manager","emailTxt":"toleary@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/d8dc7bf76255.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"930787200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":554189,"personPtyId":31125094,"firstName":"Paul","lastName":"Huber","titleText":"Director of Technology","shortBioText":"I have been in Tennessee since 2003 and love being in the Automotive Industry. I'm thrilled to be part of the team here at Hyundai of Cool Springs. I live in Lebanon, TN with my wife Becky my daughter Sheridan, who is a college student. I enjoy wood working as a hobby and I especially love to build farm-style tables.","emailTxt":"phuber@nissancoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/64d166b17040.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":436549,"firstName":"Mikaela","lastName":"Moss","titleText":"Cashier/Receptionist","emailTxt":"mmoss@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/e91e8eb7f112.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":217440,"personPtyId":31126513,"firstName":"Craig","lastName":"Francis","titleText":"Sales Professional","emailTxt":"cfrancis@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":107,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/7db7c6ea8381.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1257033600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":362065,"personPtyId":31125493,"firstName":"James","lastName":"Falcone","titleText":"Service Advisor","emailTxt":"jfalcone@hyundaiofcoolsprings.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/7bb744bb5049.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":666219,"firstName":"Hannah","lastName":"Puckett","titleText":"Certified Sales & Leasing Consultant","shortBioText":"Nashville native, car geek and dog mom. \r\n\r\nI specialize in helping families find the best vehicle for their lifestyle. My favorite car is the Palisade Limited edition. \r\n\r\nOn my days off, you'll find me hiking with my husband and rescue dog Jet, playing piano or driving the beautiful Natchez Trace in a fun car.","emailTxt":"mrsapuckett7@gmail.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/b6605e202c8b.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1598918400","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":166868,"firstName":"Mike","lastName":"Pierce","titleText":"Lead Technician","shortBioText":"","emailTxt":"mpierce@hyundaiofcoolsprings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/d2a16616-f543-4967-9881-2a1caa93671f.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":166861,"firstName":"Freddie","lastName":"Henderson","titleText":"Inventory Manager","emailTxt":"fhenderson@hyundaiofcoolsprings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/eb56816b79bc.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436548,"firstName":"Daphne","lastName":"Stowe","titleText":"Title Clerk","emailTxt":"dstowe@hyundaiofcoolsprings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42159/employees/e55a602da645.jpg","drDealerId":42159,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":666220,"firstName":"Sandy","lastName":"Knechtel","titleText":"Certified Sales & Leasing Consultant","shortBioText":"","emailTxt":"1HAPPAJOSAN@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42159,"dealerEmpStartDtUtc":"1604192400","industryStartDtUtc":"1604192400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Hyundai of Cool Springs

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Hyundai of Cool Springs Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2011

Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated w

...

ith five stars in sales and service. Our goal is to give you a superb automotive experience. We work hard to get you into the vehicle you have always wanted. That new Hyundai is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financing options available. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Our family-friendly atmosphere makes us your neighborhood Hyundai dealer.

"Your Neighborhood Hyundai Dealer is #1 in Tennessee, Nashville, Brentwood, Columbia, Cookeville & Murfreesboro"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

DealerRater Certified Repair

Oil, Filter Change

$36.95

Wiper Blade Replacement

$30

Wheel Alignment (FWD)

$79.95

Multi-Point Inspection

Complimentary

Schedule an appointment

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1254 lifetime reviews. Includes reviews of Hyundai of Cool Springs from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2020

    Buying our Palisade from Hyundai of Cool Springs was seamless. It was such a great experience, and we are very happy with our purchase. Thanks so much!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Haj Ebrahem

    Certified Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    November 23, 2020

    Haj made buying a new Genesis one of the more simple dealership experiences I've had. He was there to answer any questions, cheerful, and very personal.... The finance officer was great. We truly felt so comfortable with him right away. Thanks to the whole dealership for a great car buying experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hello, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of yo...ur new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    Haj Ebrahem

    Certified Sales & Leasing Consultant

    (5.0) 54 reviews

    Mark Salvino

    Finance Manager

    (5.0) 344 reviews

    Kim Duncan

    Sales Professional

    (5.0) 81 reviews

  • April 14, 2017

    I was in the market for a new car and luckily I had the pleasure to work with Craig Francis!! He made the buying process quick and easy!! I was in and... out and got EXACTLY what I was looking for... a 2017 Hyundai Tucson with the trims and accessories I was looking for. And I GOT A DEAL for it!! He was very easy going and easy to talk to. He even picked up me from my work the day of to get my car!! I highly recommend this dealership and Craig!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2020

    Exceptional service! Haj was a fantastic salesman and I would gladly purchase from him and give him my business again in the future. He and the general... manager were able to give me a great deal. I highly recommend the Venue! Love it!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hi, your wonderful feedback and rating mean a lot to us. Thank you for your incredible recommendation. We're thrilled to hear we provided you with suc...h a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Take care!


    Worked with:
    Haj Ebrahem

    Certified Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    November 18, 2020

    Hannah was very knowledgeable in helping us choose the right car for our daughter. No sales pressure which made it nice! Great service!!! Will definitely... be back when we're ready for our next car!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your ...vehicle. We look forward to your next visit! Take care!


    Worked with:
    Hannah Puckett

    Certified Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 17, 2020

    We were really pleased with our experience with Hyundai of Cool Springs and especially our salesperson Hannah Puckett. We would definitely recommend... this dealership to anyone

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!


    Worked with:
    Hannah Puckett

    Certified Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 16, 2020

    Haj has been fantastic. He's very personable and knowledgeable. He's great with communication. We are so glad you worked with him! This was my first... time buying a car in 13 years, but he made it stress free.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hello, it really means a lot to our team that you took the time to write such a positive review about Hyundai of Cool Springs. We try very hard to mak...e sure our customers are happy every time they visit us so it¿¿¿s gratifying when someone lets us know that we¿¿¿re doing a good job. Safe travels!


    Worked with:
    Haj Ebrahem

    Certified Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    November 13, 2020

    We recently went into Hyundai of Cool Spring to look at used Hyundai Santa Fe vehicles. They had a great selection and we drove out with one that evening.... The staff were informative and very helpful. Allowed us to test drive as much as we wanted. Discussed all options on extended warranties and even stayed after hours to wrap everything up. Definitely recommend this dealership. The salesman we primarily deal with was Ms. Moore.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Salvino

    Finance Manager

    (5.0) 344 reviews

    Craig Francis

    Sales Professional

    (4.9) 107 reviews

  • 5.0 out of 5
    November 8, 2020

    Awesome customer service by Oscar. He was great to work with and made himself always available. When you go to purchase ask for Oscar and he will get you... best deal!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hyundai of Cool Springs

    Hello! We're happy you found Oscar and our staff to be so supportive during your experience here at Hyundai of Cool Springs. Thank you, and have a fan...tastic day!

  • 5.0 out of 5
    October 23, 2020

    Standard rotation and balance with Oil change and general maintenance, I am always impressed with the staff and the care for my vehicle and my time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim O'Leary

    Service Manager

    (5.0) 13 reviews

    James Falcone

    Service Advisor

    (4.9) 39 reviews

View More Reviews