Hyundai of Cool Springs

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4.8
(1,683 reviews)
Visit Hyundai of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday 12:00pm–6:00pm Closed
New (615) 538-5460 (615) 538-5460
Used (615) 538-5460 (615) 538-5460
Service (615) 538-5557 (615) 538-5557

Inventory

See all 167 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2011.
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. We work hard to get you into the vehicle you have always wanted. That new Hyundai is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financing options available. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Our family-friendly atmosphere makes us your neighborhood Hyundai dealer.
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Service center

Phone number (615) 538-5557

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.8
(1,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Cool Springs from DealerRater.

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1.0

Terrible service.

Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on.

1.0

Terrible service.

Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Great experience with service department.

Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership!

5.0

Great experience with service department.

Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tim, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

They have been absolutely incredible the entire way

They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him

5.0

They have been absolutely incredible the entire way

They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Thanks for the recommendation, and have an amazing day!

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5.0

Very helpful and knowledgeable.

Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall!

5.0

Very helpful and knowledgeable.

Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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5.0

Bumper repair for my Palisade.

Had a pizza delivery guy ding the bumper on my new Palisade. Repair looks great! Very professional from start to finish. After the replacement parts arrived, repair was made in one day so no need of the hassle to rent a car.

5.0

Bumper repair for my Palisade.

Had a pizza delivery guy ding the bumper on my new Palisade. Repair looks great! Very professional from start to finish. After the replacement parts arrived, repair was made in one day so no need of the hassle to rent a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

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5.0

Great people.

Great people. Treat you like a human being. Happy with my purchase. Would work with them again!

5.0

Great people.

Great people. Treat you like a human being. Happy with my purchase. Would work with them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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5.0

Great service and people

Successful business has grown. Need a larger facility to accommodate the increased amount of customers. Well done! Darius, Peyton and Eddie were most helpful during our recent purchase.

5.0

Great service and people

Successful business has grown. Need a larger facility to accommodate the increased amount of customers. Well done! Darius, Peyton and Eddie were most helpful during our recent purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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5.0

Customer

Very helpful and friendly. Dealer called a few days later to see how things were going if I needed help with anything.

5.0

Customer

Very helpful and friendly. Dealer called a few days later to see how things were going if I needed help with anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dianna, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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5.0

Genesis of Cool Springs

Had the best car buying experience at Genesis of Cool Springs. Our salesperson, Ryan, did a fantastic job. He knew the car inside and out.

5.0

Genesis of Cool Springs

Had the best car buying experience at Genesis of Cool Springs. Our salesperson, Ryan, did a fantastic job. He knew the car inside and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kelli, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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5.0

Great experience working with these guy made sure

Great experience working with these guy made sure everything was right and in order before we purchased

5.0

Great experience working with these guy made sure

Great experience working with these guy made sure everything was right and in order before we purchased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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