Reviews
Write a reviewTerrible service.
Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on.
Terrible service.
Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience with service department.
Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership!
Great experience with service department.
Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tim, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They have been absolutely incredible the entire way
They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him
They have been absolutely incredible the entire way
They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Thanks for the recommendation, and have an amazing day!
Very helpful and knowledgeable.
Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall!
Very helpful and knowledgeable.
Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
Bumper repair for my Palisade.
Had a pizza delivery guy ding the bumper on my new Palisade. Repair looks great! Very professional from start to finish. After the replacement parts arrived, repair was made in one day so no need of the hassle to rent a car.
Bumper repair for my Palisade.
Had a pizza delivery guy ding the bumper on my new Palisade. Repair looks great! Very professional from start to finish. After the replacement parts arrived, repair was made in one day so no need of the hassle to rent a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
Great people.
Great people. Treat you like a human being. Happy with my purchase. Would work with them again!
Great people.
Great people. Treat you like a human being. Happy with my purchase. Would work with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great service and people
Successful business has grown. Need a larger facility to accommodate the increased amount of customers. Well done! Darius, Peyton and Eddie were most helpful during our recent purchase.
Great service and people
Successful business has grown. Need a larger facility to accommodate the increased amount of customers. Well done! Darius, Peyton and Eddie were most helpful during our recent purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Customer
Very helpful and friendly. Dealer called a few days later to see how things were going if I needed help with anything.
Customer
Very helpful and friendly. Dealer called a few days later to see how things were going if I needed help with anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dianna, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Genesis of Cool Springs
Had the best car buying experience at Genesis of Cool Springs. Our salesperson, Ryan, did a fantastic job. He knew the car inside and out.
Genesis of Cool Springs
Had the best car buying experience at Genesis of Cool Springs. Our salesperson, Ryan, did a fantastic job. He knew the car inside and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelli, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Great experience working with these guy made sure
Great experience working with these guy made sure everything was right and in order before we purchased
Great experience working with these guy made sure
Great experience working with these guy made sure everything was right and in order before we purchased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
