Florida Fine Cars Miami

Thank you so much for sharing your wonderful experience with Karla, Bengisuorhun! We're thrilled to hear that Karla provided such excellent service and truly cared about your needs. We pride ourselves on ensuring our customers feel taken care of, and it’s great to know Karla made your experience a 10/10. Enjoy your beautiful Toyota Prius, and we hope to serve you again in the future!

Thank you for sharing your experience! We’re thrilled to hear that your first online car-buying experience was not only easy but also comfortable. We strive to make the process as smooth as possible for all our customers, and it’s great to know we met your expectations. If you ever need assistance again, we’re here to help!

Thank you for your kind words! We’re so glad to hear that Wen provided excellent service and made your car-buying experience enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

Florida Fine Cars appreciates the opportunity to address the customer’s concerns. As stated in the signed purchase agreement, all vehicles sold by Florida Fine Cars are sold “AS IS.” The customer received a Carfax and AutoCheck reports detailing the vehicles history. Regarding the spare key, the customer was informed—both via text and voice note on two separate occasions—that most used vehicles typically come with only one key. If additional keys are available, they are provided. In this case, the spare key for the RAV4 was promised and will be provided as agreed. The customer's claim that the vehicle is different from the one purchased is entirely unfounded. All vehicle details are thoroughly verified and documented prior to approval for export, ensuring full accuracy and compliance with the shipping requirements. Reviewing all our records including all text messages this is the first time any issue involving warning lights has been brought to our attention. At the time the vehicle was picked up by the transportation company, no warning lights or issues were reported.

Thank you for the response and the spare key for the RAV4 will be greatly appreciated. I fully understand that the vehicle was sold as is and I signed off on that. The problem lies in the fact that the salesperson knew I was unable to come view the vehicle and so I asked her specific questions on the condition and she assured me that all was in working order. Upon receiving the vehicle the tire was flat and I had to get it repaired to be able to drive it away, one headlight and side light are not working, one brake light is not working, passenger door was scraping against the frame when opened, the amount of rust on the engine parts and bolts is very suspect and perhaps a sign of flood damage, and a week after I got it a warning light came on my dash saying "Drive-Start Control Malfunction, Visit your Dealer" and I could no longer downshift or put it into 4WD. So yes, I am disappointed and angry at your salesperson telling me everything was in working order. I'm sure you would be disappointed as well. I have an appointment next week at the dealer to look into the warning light, I just spent $250 to get the door adjusted so it opens, and I have yet to price out the replacement of the lights. So yes, I would appreciate a bit of a refund to help with these unexpected expenses. Hoping you do the right thing and compensate me for the mistruths that were said. Finally, let me know what info you need to send the extra key for the RAV4. Thank you

In addition I brought my truck into the local Toyota dealership for a checkup and maintenance. I new need a new battery, new brakes and rotors, front end alignment, and new filters. Also, 4 lights are out but I don't want to pay dealership prices to replace. The rust on the rotors and rust on the engine might be an indication of exposure to salt water, hoping that's not an issue moving forward.

Thank you for sharing your experience! We’re so glad to hear that Jesse Marrero provided you with a great experience and helped you get the best deal. We truly appreciate your trust and look forward to helping your friends and family in the future!

Thank you for your amazing feedback! We're thrilled to hear that Karla Taylor provided you with such a great deal on your 2023 Nissan Frontier. Her enthusiasm, hard work, and dedication truly make a difference. We appreciate your 10000% recommendation and look forward to assisting you again in the future!

Thank you for your wonderful feedback! We’re thrilled to hear that Karla Taylor provided you with exceptional service and went the extra mile to help you find the perfect cargo van for your business. We truly appreciate your recommendation and look forward to assisting you again with more vans in the future!

Thank you for your wonderful feedback! We’re glad to hear that Leo, Julia , and Serge provided excellent service and made your experience informative and smooth. We appreciate your kind words and look forward to staying in contact with you. If you need anything in the future, don’t hesitate to reach out!

Thank you for your feedback! We're so glad to hear that Leo Rivera helped you find your new truck and that you're happy with your purchase. We appreciate your trust and look forward to assisting you again in the future!

Thank you for your fantastic feedback! We're so pleased to hear that Karla Taylor went above and beyond to help you find the perfect Mercedes S-Class. Her dedication to providing excellent service and communication truly stands out. We appreciate your trust and look forward to assisting you again in the future!